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CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

4.4
3761
Review
 4.4 out of 5
3761 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is a versatile wet-dry vacuum cleaner that effectively cleans carpets and hardwood floors, but may struggle with certain floor types like laminate or tile. Many users praise its performance, convenience, and ability to pick up pet hair and dirt. However, some report issues with cleaning effectiveness and longevity, requiring regular maintenance to avoid problems. Overall, the vacuum offers a mixed experience, performing well on carpets and hardwood but potentially falling short on other surfaces.

Customer review summary generated by AI, including incentivized reviews.
3761 Customer Reviews

I would get the steam option

Would Not Recommend

[This review was collected as part of a promotion.] I would like to see a bigger water tank for large areas. The cleaner leaves spots on floor after cleaning

October 3, 2023

From BISSELL Homecare

Response from bissellpwr

Hi Teresa. We appreciate your feedback and hope you will reach out if we can help resolve any issues with your CrossWave at support.bissell.com.

bissellpwrOctober 6, 2023

Just buy it!

Would Recommend

[This review was collected as part of a promotion.] I'm extremely impressed with the crosswave! It's easy to use, great for maintenance or quick cleaning. It was satisfying to see how much dirt and dog hair it picked up. #sweepstakes

October 2, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

October 1, 2023

From BISSELL Homecare

Love the CrossWave

Would Recommend

[This review was collected as part of a promotion.] My floors looked like new after using the CrossWave! Easy to use, just a small chore to clean after use.

September 29, 2023

From BISSELL Homecare

A MUST for easy cleaning!

Would Recommend

[This review was collected as part of a promotion.] I love the Crosswave Pet! Our house has LVP floors and with our slobbery dog it cleans up every mess he leaves behind. I bought this after staying with a friend and using hers. I managed to do all the floors, about 1400 sq ft in less than 45 minutes without breaking a sweat. I agree with other reviewers that say to vacuum first if you have a pet that sheds. Our floors looked and felt amazing! Definitely recommend to anyone with a pet, toddler o...

September 29, 2023

From BISSELL Homecare

I regret buying this

Would Not Recommend

[This review was collected as part of a promotion.] I waited and used it several times to make sure I give an honest review. Lots of cleaning has to be done after each use. DO NOT vacuum and clean carpets at the same time. Sludge forms. The vacuum is not very powerful so LOTS of clogs form and I spend as much time unplugging clogs as vacuuming. I am so disappointed with this purchase.

September 28, 2023

From BISSELL Homecare

Response from bissellpwr

Thanks for your feedback, however, it does sound like the machine is not being used as intended. The CrossWave is designed for use on sealed hard floo...

bissellpwrOctober 1, 2023

I would buy this again.

Would Recommend

[This review was collected as part of a promotion.] Works well, as described. Used on tile and hardwood.

September 26, 2023

From BISSELL Homecare

I would buy this product again.

Would Recommend

[This review was collected as part of a promotion.] Works great using the steam. I have two dogs and it does a great job of removing the dog hair in the carpet. Plus my purchased helped animals.

September 25, 2023

From BISSELL Homecare

Don't buy if you have wood floor

Would Not Recommend

[This review was collected as part of a promotion.] I wanted to love this so bad. But on my wood floors, it doesn't vacuum up a single thing. Waste of time and money

September 24, 2023

From BISSELL Homecare

Response from bissellpwr

Hi Court. The CrossWave isn't meant to be used as a dry vacuum. If used as directed with water and formula it should clean sealed wood floors very wel...

bissellpwrOctober 1, 2023

I Would recommend for Sleek Surface floors

Would Recommend

[This review was collected as part of a promotion.] The only thing that will keep our Black tile clean and without pet footprints after washing. NO residue from cleaning products.

September 22, 2023

From BISSELL Homecare

Good product

Would Recommend

[This review was collected as part of a promotion.] I bought it because I needed something for my EVP flooring that would not scratch it. Easy enough to use. Seems to clean floors well, but would suggest vacuuming area rugs before using it to clean flooors. Also, if you bang into anything while cleaning, be prepared for castoff dripping.

September 20, 2023

From BISSELL Homecare

I would return this product if I could

Would Not Recommend

[This review was collected as part of a promotion.] I primarily bought this product to do light cleaning up after my 3 dogs, nothing major. I hate to say I bought when it was in the over $ 300.00 range and it was a big mistake because it really sits in corner in closet never used because it doesn't work great. I don't take it out because it's a hassle cleaning machine after I'm done using it as it cleans slowly. A pail and mop is easier and more efffective than this machine is. I don't think thi...

September 20, 2023

From BISSELL Homecare

Response from bissellpwr

Cleaning your CrossWave after use should be quick and easy! Here's a step-by-step video: https://support.bissell.com/app/answers/detail/a_id/2987 Plea...

bissellpwrOctober 1, 2023

Best ever, cleans and vacums AMAZING!!

Would Recommend

[This review was collected as part of a promotion.] This is what I was looking for, we have 5 indoor cats that are always shedding hair. Vacumed and cleaned my lamimate and tile floors all at once. Will definitely recomend, no more brooms and the hastle of mops!!! Super happy right now.

September 18, 2023

From BISSELL Homecare

I would buy this item again and again.

Would Recommend

[This review was collected as part of a promotion.] This vac/mop is amazing not only is this thing a beast Bissell has outstanding customer service!! A small part of the cleaning tray was broken when it arrived. With a few clicks through texting they ordered a whole replacement part. It was so easy and they stand behind their products 100%! I am a customer for life with wonderful customer service like this!

September 16, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

September 16, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

September 16, 2023

From BISSELL Homecare

Wonderful work saver

Would Recommend

[This review was collected as part of a promotion.] I just love this product. I use it everyday. I have a Diabetic cat the will no longer use the litter box and wets on the kitchen floor. This machine is a live saver (and back saver) for me. Cleanup is no longer a nightmare and only takes minutes and washes the floor too.

September 16, 2023

From BISSELL Homecare

This is our second and we

Would Recommend

[This review was collected as part of a promotion.] Trying to get replacement parts has been difficult.

September 16, 2023

From BISSELL Homecare

how did I live without this!

Would Recommend

[This review was collected as part of a promotion.] Did exactly what it said it would do. Worked on my hardwood floors and my low pile area rugs amazingly well. More than satisfied!

September 16, 2023

From BISSELL Homecare

Would recommend to others

Would Recommend

[This review was collected as part of a promotion.] Cleaned tile floors. A bit heavy for me. Love the results

September 13, 2023

From BISSELL Homecare