
Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is a versatile wet-dry vacuum cleaner that effectively cleans carpets and hardwood floors, but may struggle with certain floor types like laminate or tile. Many users praise its performance, convenience, and ability to pick up pet hair and dirt. However, some report issues with cleaning effectiveness and longevity, requiring regular maintenance to avoid problems. Overall, the vacuum offers a mixed experience, performing well on carpets and hardwood but potentially falling short on other surfaces.
Customer review summary generated by AI, including incentivized reviews.I would definitely recommend the Bissell wet/dry v
Would RecommendI use mine for EVERYTHING! as long as you clean the filters (and the rest of the machine) when you are done using it, they last! Super convenient, lightweight, easy to use and clean.. I absolutely LOVE mine. Well worth it.
From BISSELL Homecare
Looking for a better version
Would Not RecommendI bought this mainly for my area rugs. I had tried it on my LVP floor but the it did not cover the whole area of the brush head. At the time, I thought it was because of our old uneven floors. Flash forward a few years later, and I was doing a more thorough cleaning of the system (I also use the self clean function after each use). It was then that I noticed that there are only 2 holes where the cleaner comes out. One on each end. So basically, the only area getting cleaned is the where the en...
From BISSELL Homecare
Good small carpet cleaner
Would RecommendEasy to handle but not easy to clean. All carpet cleaners need cleaning after use but this one is lightweight but has several parts to clean. Not for the lazy. Does clean well.
Verified Purchaser
Surprise gift
I actually own 2 now and love them! I purchased this one as a gift for my mother in law who will be having surgery on her foot next month! She absolutely loves it!
From BISSELL Homecare
I would buy this again
Would Recommend[This review was collected as part of a promotion.] This is the best machine I have found so far. I have had other wet dry vacs, but the bissell cleans better than any other. Can't thank you enough
From BISSELL Homecare
Perfect for the home with many dogs.
Would Recommend[This review was collected as part of a promotion.] Super happy with the product! We have three dogs and this helps A LOT with muddy spring weather.
From BISSELL Homecare
My second crossWave
Would Recommend[This review was collected as part of a promotion.] It is great to use with having 2 cats that are really shedding this time of year.
From BISSELL Homecare
I bought two!
Would Recommend[This review was collected as part of a promotion.] Amazing product and cleans the floors so much better than any other.
From BISSELL Homecare
Not for cleaning laminate floors
Would Not RecommendThis product is not for cleaning laminate floors. My Libman floor mop Swiffer works better. It's only for picking up spills. I still go back over with floor mop Swiffer. The bar mop head hardly touches the floor. Was not impressed with this product, should have sent it back.
From BISSELL Homecare
Thank you for your feedback! We're always striving to enhance our products. If you need any assistance with your machine, please feel free to reach ou...
Yes
Would Recommend[This review was collected as part of a promotion.] This is a nice product and it does its job especially when you have pets.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
This is the most frustrating vacuum I've ever owned!
Would Not RecommendI splurged and spent the money on this vacuum because I thought it would be so great to have one that I could vacuum and mop with at the same time. We have a large dog, but he is a doodle who doesn't shed much at all. The first time or two I used it I thought it was great, but it took no time at all until it started spitting out dirty water. I have spent so many hours trying to take it apart and clean it and put it back together and every time, it ends up a huge frustration. I've cleaned it thor...
From BISSELL Homecare
Oh no! We're sorry you're having a hard time with your machine, but we're here to help you at support.bissell.com.
Love my crosswave
Would Recommend[This review was collected as part of a promotion.] My floors always feel clean, I love the convenience of being able to vacuum and wash my floors and area rugs. The removable strainer makes the animal hair easy to clean out of the tank. I have a Shepard mix and 3 cats, and this crosswave keeps up no problem! #sweepstakes
From BISSELL Homecare
Honest review after using it for several months
Would Not RecommendI wanted to love this machine. My husband is not a fan. It is definitely not going to give you the totally clean floor I had hoped for. It doesn't get up hard to remove anything. The self cleaning mode works some time.. all the other times I have to literally hand clean everything. I have to dump the dirty water bin more times than I can count, otherwise it leave trails of dirty water. This is a good machine to use for daily run overs but still go back to my handy broom, mop and bucket, or hands...
From BISSELL Homecare
Doesn't work well
Would Not RecommendI bought this from PerPay, the vacuum portion doesn't pick up well, I've had to buy a new vacuum to replace it. If I could return i would
From BISSELL Homecare
Miss Lynn, the CrossWave is not meant to be used as a dry vacuum. It's for vacuuming and mopping sealed hard floors at the same time eliminating the n...
Disappointed
Would Not RecommendI received this as a gift for Christmas. I have been wanting one so bad . I was really excited to use it. I do have pets! I read the instructions online and filled the tank up ready Togo. Well it released so much water on my floor it was ridiculous. It doesn't even suck up the water great at all! I thought I pressed the button for too long but I pused it for one sweep then I moved it to the side tried it again but for shorter sweep while holding the button. It did it again. . So after that I jus...
From BISSELL Homecare
Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.
Not very impressed
Would Not RecommendI called and spoke to someone from bissell because I needed help deciding on a product. He recommended this for my floors. I later found out there is a steam version that would have actually worked. I do not feel this works for my stained concrete floors. After use I took some cleaner and cleaned it up myself with a towel.
From BISSELL Homecare
Terrible experience
Would Not RecommendAfter little bit more than a year usage, it does not work anymore and can't return for replacement.
From BISSELL Homecare
Marcello & Ana - We're sorry to hear your machine isn't working properly, but please contact us direct at support.bissell.com so we can help you.
Hi BlessedMimi – thank you for your detailed feedback. We’re glad to hear you’ve been using the self-cleaning function regularly and taking great care...