Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

4.4
3761
Review
 4.4 out of 5
3761 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is a versatile wet-dry vacuum cleaner that effectively cleans carpets and hardwood floors, but may struggle with certain floor types like laminate or tile. Many users praise its performance, convenience, and ability to pick up pet hair and dirt. However, some report issues with cleaning effectiveness and longevity, requiring regular maintenance to avoid problems. Overall, the vacuum offers a mixed experience, performing well on carpets and hardwood but potentially falling short on other surfaces.

Customer review summary generated by AI, including incentivized reviews.
3761 Customer Reviews

I would definitely recommend the Bissell wet/dry v

Would Recommend

I use mine for EVERYTHING! as long as you clean the filters (and the rest of the machine) when you are done using it, they last! Super convenient, lightweight, easy to use and clean.. I absolutely LOVE mine. Well worth it.

June 29, 2025

From BISSELL Homecare

Looking for a better version

Would Not Recommend

I bought this mainly for my area rugs. I had tried it on my LVP floor but the it did not cover the whole area of the brush head. At the time, I thought it was because of our old uneven floors. Flash forward a few years later, and I was doing a more thorough cleaning of the system (I also use the self clean function after each use). It was then that I noticed that there are only 2 holes where the cleaner comes out. One on each end. So basically, the only area getting cleaned is the where the en...

June 22, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Hi BlessedMimi – thank you for your detailed feedback. We’re glad to hear you’ve been using the self-cleaning function regularly and taking great care...

BISSELL Consumer CareJune 23, 2025

Good small carpet cleaner

Would Recommend

Easy to handle but not easy to clean. All carpet cleaners need cleaning after use but this one is lightweight but has several parts to clean. Not for the lazy. Does clean well.

May 31, 2025
Verified Purchaser
Was this Review Helpful ?

Surprise gift

I actually own 2 now and love them! I purchased this one as a gift for my mother in law who will be having surgery on her foot next month! She absolutely loves it!

April 28, 2025

From BISSELL Homecare

I would buy this again

Would Recommend

[This review was collected as part of a promotion.] This is the best machine I have found so far. I have had other wet dry vacs, but the bissell cleans better than any other. Can't thank you enough

April 15, 2025

From BISSELL Homecare

Perfect for the home with many dogs.

Would Recommend

[This review was collected as part of a promotion.] Super happy with the product! We have three dogs and this helps A LOT with muddy spring weather.

April 13, 2025

From BISSELL Homecare

My second crossWave

Would Recommend

[This review was collected as part of a promotion.] It is great to use with having 2 cats that are really shedding this time of year.

April 13, 2025

From BISSELL Homecare

I bought two!

Would Recommend

[This review was collected as part of a promotion.] Amazing product and cleans the floors so much better than any other.

April 9, 2025

From BISSELL Homecare

Not for cleaning laminate floors

Would Not Recommend

This product is not for cleaning laminate floors. My Libman floor mop Swiffer works better. It's only for picking up spills. I still go back over with floor mop Swiffer. The bar mop head hardly touches the floor. Was not impressed with this product, should have sent it back.

March 17, 2025

From BISSELL Homecare

Response from bissellpwr

Thank you for your feedback! We're always striving to enhance our products. If you need any assistance with your machine, please feel free to reach ou...

bissellpwrMarch 20, 2025

Yes

Would Recommend

[This review was collected as part of a promotion.] This is a nice product and it does its job especially when you have pets.

March 12, 2025

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

March 11, 2025

From BISSELL Homecare

This is the most frustrating vacuum I've ever owned!

Would Not Recommend

I splurged and spent the money on this vacuum because I thought it would be so great to have one that I could vacuum and mop with at the same time. We have a large dog, but he is a doodle who doesn't shed much at all. The first time or two I used it I thought it was great, but it took no time at all until it started spitting out dirty water. I have spent so many hours trying to take it apart and clean it and put it back together and every time, it ends up a huge frustration. I've cleaned it thor...

February 15, 2025

From BISSELL Homecare

Response from bissellpwr

Oh no! We're sorry you're having a hard time with your machine, but we're here to help you at support.bissell.com.

bissellpwrFebruary 20, 2025

Love my crosswave

Would Recommend

[This review was collected as part of a promotion.] My floors always feel clean, I love the convenience of being able to vacuum and wash my floors and area rugs. The removable strainer makes the animal hair easy to clean out of the tank. I have a Shepard mix and 3 cats, and this crosswave keeps up no problem! #sweepstakes

February 6, 2025

From BISSELL Homecare

Honest review after using it for several months

Would Not Recommend

I wanted to love this machine. My husband is not a fan. It is definitely not going to give you the totally clean floor I had hoped for. It doesn't get up hard to remove anything. The self cleaning mode works some time.. all the other times I have to literally hand clean everything. I have to dump the dirty water bin more times than I can count, otherwise it leave trails of dirty water. This is a good machine to use for daily run overs but still go back to my handy broom, mop and bucket, or hands...

January 25, 2025

From BISSELL Homecare

Doesn't work well

Would Not Recommend

I bought this from PerPay, the vacuum portion doesn't pick up well, I've had to buy a new vacuum to replace it. If I could return i would

January 12, 2025

From BISSELL Homecare

Response from bissellpwr

Miss Lynn, the CrossWave is not meant to be used as a dry vacuum. It's for vacuuming and mopping sealed hard floors at the same time eliminating the n...

bissellpwrJanuary 16, 2025

Disappointed

Would Not Recommend

I received this as a gift for Christmas. I have been wanting one so bad . I was really excited to use it. I do have pets! I read the instructions online and filled the tank up ready Togo. Well it released so much water on my floor it was ridiculous. It doesn't even suck up the water great at all! I thought I pressed the button for too long but I pused it for one sweep then I moved it to the side tried it again but for shorter sweep while holding the button. It did it again. . So after that I jus...

January 9, 2025

From BISSELL Homecare

Response from bissellpwr

Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.

bissellpwrJanuary 16, 2025

Not very impressed

Would Not Recommend

I called and spoke to someone from bissell because I needed help deciding on a product. He recommended this for my floors. I later found out there is a steam version that would have actually worked. I do not feel this works for my stained concrete floors. After use I took some cleaner and cleaned it up myself with a towel.

January 4, 2025

From BISSELL Homecare

Terrible experience

Would Not Recommend

After little bit more than a year usage, it does not work anymore and can't return for replacement.

January 4, 2025

From BISSELL Homecare

Response from bissellpwr

Marcello & Ana - We're sorry to hear your machine isn't working properly, but please contact us direct at support.bissell.com so we can help you.

bissellpwrJanuary 16, 2025