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CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

4.4
3761
Review
 4.4 out of 5
3761 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is a versatile wet-dry vacuum cleaner that effectively cleans carpets and hardwood floors, but may struggle with certain floor types like laminate or tile. Many users praise its performance, convenience, and ability to pick up pet hair and dirt. However, some report issues with cleaning effectiveness and longevity, requiring regular maintenance to avoid problems. Overall, the vacuum offers a mixed experience, performing well on carpets and hardwood but potentially falling short on other surfaces.

Customer review summary generated by AI, including incentivized reviews.
3761 Customer Reviews

One great cleaner for floors

Would Recommend

[This review was collected as part of a promotion.] Great product!!! We have all hardwood floors in our house and this baby does the trick!! It's the perfect tool!! Easy to use!

December 4, 2023

From BISSELL Homecare

Only 3 years old

Would Not Recommend

[This review was collected as part of a promotion.] I loved this sweeper, I had to replace the filter and brush a couple of times every year, which was expected but didn't expect for a hole to form in the main water return. I've always cleaned it after every use and only used Bissell Crosswave cleaning agents in it. Disappointed.

December 2, 2023

From BISSELL Homecare

Response from bissellpwr

We're sorry to hear this happened as it's highly unusual. If we can be of assistance with your CrossWave, please don't hesitate to reach out at suppor...

bissellpwrDecember 7, 2023

Clean floors, even with dogs and kids!

Would Recommend

[This review was collected as part of a promotion.] We have been using a similar machine for years, but the soft brushes on this one and the changeable brushes. make it far better on our hardwood floors. Glad we move up.

December 1, 2023

From BISSELL Homecare

I had higher hopes

Would Not Recommend

[This review was collected as part of a promotion.] There are times when I am very glad I have this, and I will preface this review with the fact that I am hard on vacuums. I have a large, very fluffy dog and it takes a lot to keep the house clean. That being said, I have a few comments to make. First, this vacuum is a pain to clean and you HAVE to clean it every time you use it (even if you're cleaning 2sq ft of crumbs) because otherwise it becomes smelly or gets clogged and water shoots out al...

November 29, 2023

From BISSELL Homecare

Response from bissellpwr

We're sorry you're having trouble, but we're happy to provide some troubleshooting steps to improve the results with your CrossWave! Please call us at...

bissellpwrDecember 2, 2023

Time consuming and it reels of urine.

Would Not Recommend

[This review was collected as part of a promotion.] It doesn't clean very well. You have to clean the cross wave after every use and switch out the rollers. Otherwise everything smells like concentrated pet urine. It's very time consuming. I've spent an hour just cleaning and drying my floors. I use it daily and it's time consuming to have to clean it after each use.

November 27, 2023

From BISSELL Homecare

Response from bissellpwr

It sounds like you may need some help in how to best clean your CrossWave, Jennifer. Using the easy clean storage tray helps: https://support.bissell....

bissellpwrNovember 30, 2023

Save your money!

Would Not Recommend

[This review was collected as part of a promotion.] What a disappointment. I had high hopes for this product and have been nothing short of disappointed and even more frustrated. I thought this would cut my cleaning time in half but it's more than doubled it because it just spreads dirty water all over the floor. Noticed the water coming in wasn't entirely being sucked up by the crosswave and leaving streaks of dirty water on my floor. Tried to use the vacuum only feature, clean crosswave, then ...

November 27, 2023

From BISSELL Homecare

Response from bissellpwr

Hi Nichole. The CrossWave isn't intended for use as a dry vacuum and won't work well this way. It's meant to vacuum and wash sealed hard floors simult...

bissellpwrNovember 30, 2023

beats wet swiffer and any surface clean!

Would Recommend

[This review was collected as part of a promotion.] we regularly wet Swiffer&sweep our wooden floors but with one use of the Bissell we picked up soo much dirt & grime. the discard water was BLACK. we have a dog & this will become part of our regular clean up routine! #sweepstakes entry

November 26, 2023

From BISSELL Homecare

Does a great job. But so much grief to clean up.

Would Not Recommend

[This review was collected as part of a promotion.] This was purchased to use once a month on the hard floors. But the cleanup afterward is such a pain we've only used it 3 times in a year. sure it has that clean out cycle system and there are convenient places for the rollers to dry. But we at least do not have the room for having space for all that to happen. We have the usual crammed closet type area so to allow it to clean out, etc we have to drag the whole system out and leave it for a day ...

November 24, 2023

From BISSELL Homecare

I would not buy this product

Would Not Recommend

[This review was collected as part of a promotion.] This is the second one, forst one had no suction. This second one has suction , but leaves dirty water when I use it. I clean it completely every time I use it

November 19, 2023

From BISSELL Homecare

Response from bissellpwr

Hi Sissy. Your machine has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at ...

bissellpwrNovember 30, 2023

Very happy with my Bissell Pet Pro Crosswave

Would Recommend

[This review was collected as part of a promotion.] I recently purchased the pet pro Crosswave to clean my travertine tile floors. I couldn't be happier with the results and how clean and smooth the floor feels. I will use the Bissell Crosswave at least every one to two months to provide a much deeper and more thorough cleaning than with a mop. (I have four pets in the house - all rescues.)

October 18, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

October 15, 2023

From BISSELL Homecare

Definitely worth the money!

Would Recommend

[This review was collected as part of a promotion.] My house is all hardwood and tile. This machine works great. Saves so much time. With 3 puppies it is a life saver.

October 11, 2023

From BISSELL Homecare

I have recommended it to many of my friends.

Would Recommend

[This review was collected as part of a promotion.] I love this thing! I use it about twice a week, not only because we have an indoor dog but normal traffic from being in the yard and especially after rainy days. It's so easy to use and clean.

October 11, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

October 9, 2023

From BISSELL Homecare

I am so glad we bought this! I couldn't be more pleased.

Would Recommend

[This review was collected as part of a promotion.] We bought this because I couldn't get our new laminate wood floors clean and the bathroom grout got dirty as soon as I scoured it. Oh my! My floors have never gotten so clean!!! The grout is cleaner than I can get it. The groves in my laminate floors are completely clean. I could not be more pleased. So easy to use. Easy to rinse out the canister and filters, and the roll gets very clean and dry.

October 8, 2023

From BISSELL Homecare

Buy!

Would Recommend

[This review was collected as part of a promotion.] Floor has never felt and looked so nice and clean!

October 6, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

October 5, 2023

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

October 4, 2023

From BISSELL Homecare

I would buy again the company is easy to deal with

Would Recommend

[This review was collected as part of a promotion.] As of yet I haven't use the product but am excited to start.. The building I reside in is doing a major renovation and we are getting regular flooring instead of carpeting I always have area rugs and have both a cat and dog so this will be perfect for me to keep my home clean.

October 4, 2023

From BISSELL Homecare

Fantastic

Would Recommend

[This review was collected as part of a promotion.] We use this for our small office . Its easy to use and convenient . The vacuum and clean is a great concept!!

October 4, 2023

From BISSELL Homecare