
Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is a versatile wet-dry vacuum cleaner that effectively cleans carpets and hardwood floors, but may struggle with certain floor types like laminate or tile. Many users praise its performance, convenience, and ability to pick up pet hair and dirt. However, some report issues with cleaning effectiveness and longevity, requiring regular maintenance to avoid problems. Overall, the vacuum offers a mixed experience, performing well on carpets and hardwood but potentially falling short on other surfaces.
Customer review summary generated by AI, including incentivized reviews.good
Would RecommendI have tried several similar type products and always end up back at this one. I have had 3 or 4 of them over the last 10 years. The only thing I wish it did better, is sprayed the water out evenly. It always tends to be mostly on one side, with every one of them. I just work around it. Also, it would be a plus if it wasn't so loud. With that being said, it does the best job cleaning and mostly not streaking.
From BISSELL Homecare
So Easy To Use
Would RecommendI bought this because I have hardwood floors throughout and to vacuum, and then go back and mop was quite a chore. With this, I can vacuum up small bits at the same time as I mop the floor, which makes the job half as long. I love the fact that there’s a little rubber feet inside the mop head, which scrubs a little bit harder on the sticky spots on the floor. Cleanup is a breeze, and I am super happy with how clean my floors are.
From BISSELL Homecare
I would buy again and again
Would RecommendI can't live without mine. Amazing product. You will be surprised by how much dirt you regular mop left behind. I told my husband we lived like pigs until we got this mop!
From BISSELL Homecare
Cleans well for the most part
Would RecommendI've had this unit for a few years now and I find it great to use, easy to get started cleaning, and gets the job done. I find that on my vinyl flooring it seems like it leaves behind tiny hairs, and it doesn't get to the edges of the floor against the wall very well. Hard deposits which require lots of scrubbing don't seem to come up easily most of the time, but for loose messes and general liquids it works great and still makes the floors look and feel fresh. For these I'm thinking about tryin...
From BISSELL Homecare
Never- will I ever!
Would Not RecommendI used this 2 times. Worked great the first time only!
From BISSELL Homecare
Life changing
Would RecommendBest machine ever, never been so happy to clean my floors
From BISSELL Homecare
Get this.. you won't be sorry!
Would RecommendI love this product so much. I love how it Cleans itself and how the clean and dirty water are seperate. It also tells you exactly how much cleaner and water to put in. The account of pet hair i got, even after vacuuming with another vacuum is simply unbelievable. I'll say it again.. I love this product. No more using a mop and a vacuum. I have this!!
From BISSELL Homecare
Multi-Surface Wet Dry Vac
Would Not RecommendThe dispensing of water and the texture of the roller are not adequate to remove the fine dirt in my ceramic tile. The front cover is hard is to assemble and the motor accelerates and puts out dirty water.
From BISSELL Homecare
Hi Elizabeth, thank you for sharing your experience with the CrossWave® Pet Pro. We're sorry to hear it’s not performing as expected on your ceramic t...
It gets old
Would Not RecommendI have had this product for 5 years I loved it at first . Now it seems to always smell mildewed I have changed the mop head the filters it never smells right I do have 7 dogs at this time we foster and have 4 of our own the house is completely hard surface floor. I replace the head every few days and I clean it change it I have bought several over the years
From BISSELL Homecare
Thanks for sharing your long-term experience. We’re glad the CrossWave® Pet Pro helped at first, but we’re sorry to hear about the mildew smell. With ...
Not the greatest
Would Not RecommendWasn’t the greatest. The suction strength for vacuuming is 10/10 . But the mop option does not actually clean the floors the spin brush barely wipes up the cleaning solution. Also a little bit of cleaning solution leaks out when you’re trying to vacuum.
From BISSELL Homecare
Thanks for sharing your experience, J—we’re glad the vacuum suction is working well, but sorry to hear the mop feature didn’t meet expectations. Clean...
The floor machine that does it all!
Would RecommendI’ve only had my Pet Pro for a few days but already know I love it! There’s nothing better than a machine that vacs and mops all in one movement. And cleans itself when done! My floors look great! This machine has made my life easier.
From BISSELL Homecare
I would not buy
Would Not RecommendI was so excited about this wet-dry vacuum and thought it would work best for my house since I have three pets that bring in dirt from outside. The first week, it was okay. I didn't want to admit it was not worth it. The second week, it was still okay, but going into the third and fourth week, I decided I wasn't going to use it anymore because it was more of a hassle to get it to suck up the water. Even when it was on its cleaning cycle, it wouldn't suck up the water. I bought a new filter and b...
From BISSELL Homecare
Hi there. Thanks for sharing your experience—we’re sorry to hear the CrossWave® Pet Pro didn’t perform as expected. It’s a product we’re proud of, esp...
Hi Hope, thank you for your feedback. We're sorry to hear your machine only worked well the first time—that’s definitely not the experience we want fo...