Ratings may include incentivized customer reviews.
What Customers Are Saying
The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.
Customer review summary generated by AI, including incentivized reviews.Quit working but overall a great product
Would RecommendI’ve had my smart locks bout 3 years. My keypad is sheltered and not in any severe weather and quit functioning so I already had to replace it. That was disappointing. Howe er, I love my small oks and keypad system. They function almost flawlessly, and I have no risk of anyone making a copy of my key if I need them to have access to my home.
From august.com
Terrible
Would Not RecommendReceieved with NO instructions! Piece of plastic with screws/anchors and batteries. How do you attach to outside wall???? No mounting bracket for unit and no instuction pamphlet.
From august.com
Easy set up, never worry about the keys being lost
Would RecommendI've had this Installed for almost 2 years. It has been a great asset for the kids and I. If I ha e to work late I can tell if the kids made into the house safely.
From august.com
Sleek but slow!
Would RecommendI have been using the keypad since 1 month now. At first I only ordered the lock but eventually realized, a keypad would be a good backup option. Only drawback is, the communication between the keypad & the lock is a little bit slow. It takes about 2 seconds of delay to open the lock.
From august.com
Love it!
Would RecommendLove it! Very easy to install and use on the August app!
From august.com
Great when it works otherwise crap
Would Not RecommendCommunication to the locks work about 50% of the time. Never fails when I have my hands full the lock doesn’t auto-unlock and the keypad only locks/unlocks half the time. Within a few feet of a wireless router and still can’t communicate usually. Not at all the advanced product I needed. I wouldn’t dare leave my keys behind and trust either one I purchased.
From august.com
Easy install and connect
Would RecommendHave had this for several and finally needed to replace it. All is well now
From august.com
Smart keypad
Would RecommendI've been using it for 3 years and it would be perfect if it could add fingerprint unlocking in smart keypad!
From august.com
Great addition to your home automation
Would RecommendI had purchased an August smart lock quite some time ago and I must say that the convenience and peace of mind it gives is incomparable . The installation is effortless and the control it gives you is really great .
From august.com
Simple to set up and use
Would RecommendVery easy to install and set up. Guest access was very convenient and the unit is smaller and better looking than I thought.
From august.com
amazing little device
Would Recommendgreat device I use 2 of them for each of my doors just in case I have Mt family dropping off something or I don't have my phone/keys its amazing
From august.com
Excellent!
Would RecommendThe auto-unlock feature doesn't work. This is better than using the key or app, in my opinion
From august.com
Arrived Broken
Product was DOA. I tried fresh batteries, but pressing buttons would not cause the keypad to light up. Was purchasing it to replace a semi-broken one. This product needs more quality control.
From august.com
Makes Entry Easy
Would RecommendEasy to setup & simple operation. I can monitor it remotely as well
From august.com
Compact, Easy to Install, Works Great
Would RecommendIt works as it should and is ridiculously easy to setup and configure. Just use the app, get familiar with it and you’re set!
From august.com
Great Addition to the August Smart System
Would RecommendThis keypad is so convenient when leaving the home in the morning... Just touch one button! We don't have to juggle keys and groceries when returning in the evening/
From august.com
Easy
Would RecommendI bought month ago and it’s great and easy to use I will recommend to all my friend
From august.com
Nice to have
Would RecommendThis is a nice device to gain entry. It is also can be a nightmare to program into system. Either firmware or programing for device need to be improved. I have two of these and love them when they are working properly. One stopped working and after many contacts with support and unsuccessful resolution, I bought a new one. As with the one before it programming takes repeated attempt's to get unit to take codes properly and operate as intended. PLEASE simplify installation process.
From august.com
Works great - app interface needs a little work
Would RecommendOverall, I love this thing and am glad I bought it to add to my smart lock setup. I do think the interface on how to set up a new access code is a little confusing and needs a bit of work on the user interface.
From august.com
Makes things simple for guests
Would RecommendSometimes I walk outside without my keys or phone. This is a problem but with the new keypad it works just great.
From august.com