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Keypad

Ratings & Reviews for August Keypad

4.0
341
Review
 4 out of 5
341 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.

Customer review summary generated by AI, including incentivized reviews.
341 Customer Reviews

A worthwhile addition

Would Recommend

Bought this for an August lock I installed a few years ago. Avoids the hassle of finding my iPhone every time I want to enter. It's quite useful.

November 29, 2022

From august.com

So far it works.

Would Not Recommend

Bought the keypad because the locks ability to track when you come home and unlock automatic has been very unreliable. Keypad has worked as a backup. I could not give it 5 stars for a couple of reasons. 1st. The software wants everyone to have their own unlock code. So we just use the emergency code we added. 2nd after entering the number and pushing the August symbol to unlock. It takes anywhere from 5 to 10 seconds to actually unlock. The signal to unlock should be faster when the key...

November 25, 2022

From august.com

Works great

Would Recommend

So far so good. Was a bit smaller than I anticipated but I like it. Much easier to have the option vs a phone (especially with guests).

November 23, 2022

From august.com

August keypad

Great alternative when I don’t have my phone., works great every time.

November 14, 2022

From august.com

Used to be great.

Would Not Recommend

I give it 3 stars because it worked great for about a year and now is failing. The main button that gets pressed constantly is the "August" or "A" button or the enter button, it's the one on the bottom. That is failing and works in 1 out of 4 tries...many guests say they can't get in. When it works we love it! Picks connection back up after power outage and well designed just crappy build quality.

November 11, 2022

From august.com

Handy accessory....but...

Would Recommend

It came in and was easy to setup, but the motion trigger to light up the keypad doesn't work. Have removed the batteries, removed and reinstalled to the app, and nothing has worked. Need to file claim with August and hopefully they will replace.

November 10, 2022

From august.com

its not working

it doesnt work it doesnt work it doesnt work it doesnt work

November 4, 2022

From august.com

Poor quality

Would Not Recommend

The one that came with my lock was sorry. The one I ordered and paid for was better made and easier to separate. The first one broke the second time I tried to separate it and never would go back together securely. This unit is on the wall in Florida. In the afternoon it gets incredible sun for several hours. There is no fixing that. While this one is easier to separate the keypad from its backing, if it lasts a year, I'll be surprised. That's because th latch that holds the pieces together is g...

November 2, 2022

From august.com

Not very good in the winter if exposed

Would Not Recommend

I had terrible luck with it in snow and ice . Cold weather kills the batteries .

October 31, 2022

From august.com

Great feature

Would Recommend

Makes the one problem of getting locked out of the house without your phone no longer a problem.

October 28, 2022

From august.com

Convenient

Would Recommend

Nice to have the option to unlock door if key and phone is forgotten. Wish it was available in nickel finish vs just black

October 23, 2022

From august.com

Convenient, easy installation, easy set up

Easy installation, easy set up, works perfectly and very convenient

October 23, 2022

From august.com

Great back up when network is down

Would Recommend

I am leaving on small island and the Wifi is unstable This is good device to provide access with the Bluetooth as well Wifi

October 23, 2022

From august.com

Simple setup

Would Recommend

Easy to install. Wish feedback on code entry. If you miss a number won't know until lock doesn't respond

October 22, 2022

From august.com

Does the job…well!

Would Recommend

I have been using an August lock for over 2 years and decided to add a keypad for easier locking and for visitors. The insulation was a snap and it works great!

October 22, 2022

From august.com

Terrible Lifespan Great Functionality

Would Not Recommend

This is an amazing product in terms of functionality but only expect it to last 1 year. The Good: The setup is very straight forward and the ease of use is up to expectation. I am using this with the bridge which I think helps with a lot of the connectivity issues people may be experiencing. The Bad: I want to give this a higher rating but the buttons started to fail 1 year and 3 months of usage and only has a 1 year warranty. The fact that August only offers a small discount on a new ...

October 20, 2022

From august.com

Great addition to the August smart lock!

Would Recommend

So easy to install and very unobtrusive. Makes it so convenient when I don’t have my phone with me.

October 16, 2022

From august.com

Nice addition

Would Recommend

A couple of times it hasn't triggered the correct response. Open instead of lock. I'm hoping that works itself out. Great size. Nice to be able to place it out of view. The are no instructions on how to use the screws so when/ is I need to mount that way I will have to figure it out.

October 15, 2022

From august.com

Reliable and easy to use

Would Recommend

The keypad is a great addition to the full August lock system. It is reliable and easy to use. The battery life is great, though would be great to see a low-voltage wired version. Never hand issues with this keypad after over 5 years of use!

October 13, 2022

From august.com

Works great - terrible battery life.

Would Not Recommend

I have used this product for about 8 months with spotty and terrible performance. Code does not work etc. then I figured out that even though the battery health said medium, the batteries were too dead. Now the first sign of trouble I replace the batteries. Thats about a month. Why did they not do this slightly bigger in AA. Batteries on my door lock last forever.

October 11, 2022

From august.com