Ratings may include incentivized customer reviews.
What Customers Are Saying
The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.
Customer review summary generated by AI, including incentivized reviews.Pequeño pero con grandes características
Would RecommendExcelente producto. Compacto y facil de instalar. Otra manera adicional para abrir la cerradura.
From august.com
Easy
Would RecommendSmall compact easy to install works as advertised!!!
From august.com
works fine, just kind of chincy
Would Not RecommendI had to buy this to replace my original one because it basically fell apart. The thing works find and does its job, but it's made really cheaply. Cheap brittle plastic, cheap mounting screws, the tabs break pretty quickly. My original one eventually wouldn't clip on after little bits of plastic chipped away here and there, and when it fell on the ground it just broke into a bunch of pieces. For something that is meant to be mounted outdoors and withstand the environment, it's pretty chincy....
From august.com
Works as advertised every time... very convenient!
Would RecommendWorks as advertised every time... very convenient!
From august.com
Easy to install
Would RecommendThis is a great addition to my August Smart Lock. I can easily add or delete authorized people each with their own code. It relieve me of the need to unlock and lock the door all the time (manually or with the app) and also it allows authorized people to enter without a smart phone. Great product.
From august.com
Great device
Would RecommendVery helpful and very happy with this device. Don’t have to look for keys
From august.com
Love this new feature.
Would RecommendWorks great. I can easily change codes & give different codes to different people.
From august.com
Love it
Would RecommendWorks great. Love the convenience. Wish I'd bought it a long time ago.
From august.com
Convenient way to lock and unlock your doors
Would Not RecommendIn approximately 15 months the key pad has been replaced 3 times. When it works it is great but when it doesn’t you may be locked out unless you have a key or your phone app installed. I am referring to the keypad only. The rest works fine
From august.com
Poor build quality
Would Not RecommendThis keypad is built with flimsy plastic. Unlike the actual smart door lock, which is metal and seems durable, the plastic keypad is already showing wear after only three months of use. Plus, the keypad housing does not fit tightly onto the mounting and battery storage bracket.
From august.com
Terrible
Would Not RecommendI am only home 2-3 weeks each month. I still have to change the batteries almost monthly. It's ridiculous. And the keypad only works 50% of the time. Truly terrible.
From august.com
Déçu
When it’s work, it’s perfect but it happens often, we want to open the door with it and it doesn’t react. No lights, the keypad doesn’t lite when we do our code and the lock doesn’t open. The keypad isn’t in energy saving and the app show that battery are ok. So, I remove the keypad, remove the battery, put them back and the keypad coming back to life and I'm able to use it to get in. But my family member do not trust it anymore. They use their phone and me, my key. I bought the keypad because s...
From august.com
OMG The single button to lock makes it!
Would RecommendOf all the simple things in life the single button to push to lock the door is the best thing about the whole thing! Well worth it for that!
From august.com
Not working
Would Not RecommendI do not know what is going on but the keypad is not working. The battery on the app says medium but when I tap any of the buttons, nothing lights up and or nothing happens. It normally lights up red but that is not happening or locks the door. it's really frustrating because I haven't even had it for a month and it's not working... That's really annoying. I really needed it for this weekend.
From august.com
Dead on Arrival - Christmas present
Got a dead on arrival keypad, already created a support ticket for it and waiting for RMA instructions. Will change reviews when this is fixed.
From august.com
works easily
Would Recommendbought 3 weeks ago. works as indicated. easy to use
From august.com
August keypad
Would RecommendThis works well with my August lock system. Was sure about the adhesive, but works well and easy to set up and install. Still wishing for better battery life.
From august.com
Secure backup access
Would RecommendGreat to have this additional way to operate the lock. Adding users on it are also a lot easier than adding their email to the lock so they can use the app.
From august.com
Easy to add to door lock
Would RecommendI am please with the august keypad . Connects very easy via the app. Works well no issues and adds ability for my family to unlock the door.
From august.com
Good addition
Would RecommendExcellent makes leaving a little easier Thank you so much
From august.com
