Ratings may include incentivized customer reviews.
What Customers Are Saying
The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.
Customer review summary generated by AI, including incentivized reviews.Works as expected, super easy
The set up was easy and straightforward. The keypad is just big enough without being an eye sore which is good because it looks very plain. I will say there is a bit of a delay with the keypad. I would've splurged for a quicker connection once entered and a good fingerprint reader.
From august.com
I am not happy with the August lock unfortunately
Would Not RecommendIt has just never worked right. The batteries in the key pad need to be changed every ten days or so. So I bought a new key pad. Same thing. The WIFI bridge worked for a while but now it does not. The IT folks say it is where it is positioned, but it worked for a few week in that position. We had to house the key pad in a box of our own making to protect it from the elements. The whole thing is more trouble than its worth for us. Conceptually great! but for us, not a working product.
From august.com
Necessity for frequent guests
Would RecommendRecently installed an August system in my new house and included the keypad on a whim, I now consider it a must have for the system. The ability to scramble the code and assign different users unique codes is a great feature and the keypad is bright and feels premium. So far hasn't failed and it still shows a full battery 2 months later in a Midwestern spring.
From august.com
No instructions. We are not able to use this.
Would Not RecommendNo instructions. Seriously? How do we set it up ????
From august.com
Works, but could be better.
Would RecommendI bought this keypad to extend the functionality of my August smart lock. It was easy to set up but I find that over time I have to reset the unit. Also sometimes takes a few tries to open the lock. I also wish there was a way to make the unit flatter. It is about 3/4 inch deep.
From august.com
Love it! Easy Peezy Lemon Squeeze
Would RecommendI love the August lock and was using Siri to lock my door as I left, but I would need to yell out Hey Siri as I'm leaving my apartment everyday so this was a great alternative to Locking and unlocking our door! We are very happy with how responsive it is and how easy it was to setup.
From august.com
This is a must have add on
Would RecommendWe have had august locks for years (since gen1) this is something that should come in the box with the locks. It’s tiny super easy to set up and use and works every time. Great way to let kids in the house and not have to worry about dead phones or keys.
From august.com
Not linking with air bnb as advertised
Would Not RecommendI bought this product to help with my air bnb. I went through every step like the instructions said and have had to reset twice, I now have 22 reservations where the product has failed to give the guests a door code.
From august.com
Waiting with baited breath
Would Recommendi just bought my second one, the first one didnt last very long and was not covered by warranty ... i was really temped to switch to a different brand... but i am giving it another try. it burns through batteries like crazy so stock up!
From august.com
Love it
Would RecommendI'm glad I finally caved and bought the keypad. Definitely worth it.
From august.com
Nice addition to an August lock
Would RecommendEasy to install and setup. A must for August Lock owners.
From august.com
Breaks down a lot
Would Not RecommendThis is my 2nd one. The 1st one died right after its warranty expired. This 2nd one is less then a month old and it seems to have died also.
From august.com
Awesome little accessory
Would RecommendNever thought I'd use this little guy so much! Comes in very handy!!
From august.com
Easy to use and we are never locked out!
We thought we could do without this handy tool but being locked out one too many times and having to go in through the garage we knew it was necessary and we should have never of gone without it.
From august.com
Why did I not buy sooner?!
Would RecommendGreat product, easy to install. It is so nice being able to assign custom keypads to family as needed.
From august.com
installed easily, works as advertised
Would RecommendSo far the grandkids love the keypad... perhaps a little too much :-). Really like how it integrates into the existing lock and door hardware. I am used to installing 'smart' devices so there was no problem with set up.
From august.com
Easy instalation
Would RecommendI originally bought just the August lock and loved it’s functionality. Then when I needed a solution to let others into my house while I was away I decided to by the keypad. It was very easy to pair the keypad with the lock and it works great.
From august.com
Smart keypad
Would RecommendI bought two of these keypads for both of my outside doors and they are fabulous. Not only are they simple and look great they make it so easy to get inside when I take the dog to walk or my kids come over before I get home and I don’t have to have lots of keys for everyone. Code is simple to change. I love these keypads.
From august.com
Should have purchased earlier
Would RecommendAfter dealing with persons who could not figure out how to download an app, I finally purchased the key pad. Should have done years earlier. Easy install and connection.
From august.com
Good and convenient
Would Not RecommendThis is 2nd one. It is working excellent like the first that I have been using since 2018
From august.com
