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Keypad

Ratings & Reviews for August Keypad

4.0
341
Review
 4 out of 5
341 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.

Customer review summary generated by AI, including incentivized reviews.
341 Customer Reviews

Easy to assemble

Would Recommend

This replaced another keypad that broke. It works well! Arrived quickly.

September 20, 2021

From august.com

Easy Setup & Reliable Use

Would Recommend

I had to call support to get a reset code as the initial setup failed partway through, but after getting that, setup and use was super easy, and it has worked reliably ever since.

September 19, 2021

From august.com

Stopped working after 3 days

Would Not Recommend

The keypad stopped working after about 3 days. The app shows it is connected and the battery level is good but the keypad doesn’t work. It doesn’t illuminate when I type in the code and it doesn’t unlock/lock the door. Not sure why and I’ve been too busy lately to troubleshoot.

September 10, 2021

From august.com

Love it.

Would Recommend

Purchased the little cutie on the recommendation of my son. Easy to install and use.

September 7, 2021

From august.com

Works consistently. Happy with it.

Would Recommend

It was a little hard for us to install, but the customer service line was very helpful. I recommend it. We also have the keypad and the bridge. Convenient.

July 31, 2021

From august.com

Simple and painless

Would Recommend

Easy to install and set up. It works perfectly & reliably. .

July 26, 2021

From august.com

So easy to install and use

Would Recommend

I love using the key pad! It’s easy to use and allows me to quickly lock and unlock my front door.

July 6, 2021

From august.com

Junk

Would Not Recommend

Nothing but constant issues with these products! Brought 3 auto locks and two key pads and 3 doors sensors for my home. Integrated into my alarm system and keeps disconnecting or not doing proper commands. Way to much money invested into this product. Expected a much more reliable product for what I paid for!!! BUYER BEWARE!!!!

June 26, 2021

From august.com

Has been working Great

Would Recommend

Now my daughter doesn’t have to Denver to take a key when she leaves!! Awesome!!!

May 28, 2021

From august.com

It's fine

Would Not Recommend

Bummed that I had to buy a second one. The first one I had for a year before it stopped working. It's such an expensive device that it's kind of annoying that the keypad isn't a better quality. It is a necessary part of my family's needs, with family, dog sitter, etc. Probably would do a little more research before purchasing again.

May 26, 2021

From august.com

Excellent for the older generation

Would Recommend

First of all I had bought the august lock. Worked great then couple of issues in-laws found it difficult so invested in the keypad now they come and go so simple to use thank you August

May 18, 2021

From august.com

Needs work

Would Not Recommend

Keypad needs to beep or flash so that I know that the door is locked I can't hear the lock closing from the outside The lock itself the geofencing needs a lot of work I live on the 4th floor when I park my car downstairs my door unlocks by the time I get in the elevator and get upstairs could take up to 2 minutes and my door is unlocked

May 14, 2021

From august.com

Working great!

Would Recommend

I bought the keypad a few weeks ago. It installed easily and works great. No problems so far. Fits nicely between the door and the screen door so it isn’t seen easily. Very nice to be able to give different people different codes to see who is accessing when.

May 12, 2021

From august.com

Working very well

Would Recommend

Excellent equipment and it's working very well, Thanks

May 11, 2021

From august.com

Batteries don't last + says full life when not!

Would Not Recommend

We were excited to buy this for our Airbnb properties, as August integrates with Airbnb to automatically generate door codes. We wanted our guests to be able to use a door entry code if they'd prefer over the app. We replace one of the 4 batteries we own bi-weekly. It probably takes us more time replacing batteries than it would if we kept our Schlage Sense keypad and entered door codes for our guests manually. I also check the battery level for the keypad through the app regularly. It d...

May 2, 2021

From august.com

Awesome !!

Would Recommend

Great addition to the lock. Makes locking the door easier when leaving.

April 29, 2021

From august.com

Great for when you are popping out to walk the dog

Would Recommend

I bought the key pad because sometimes you just want to exit the house for a quick moment with out your phone. Works great when leaving the house - you can just press the red button and the door locks. When the kids are visiting - they can just open the lock. I am so happy that August came up with this addition to their lock system which I have had for years !

April 27, 2021

From august.com

Works welL

Bought this product so my smart lock with WiFi that I run on my HomeKit would be able to be unlocked by guests IE my parents and my in laws it works easy to put in and set up

April 17, 2021

From august.com

Great product

Would Recommend

Easy to use. Great customer service. You don’t need a key

March 30, 2021

From august.com

Very easy to lock behind you

Would Recommend

This device has helped my non-techy family transition to automations. Things like this and stick on light switch dimmers help me help them.

March 26, 2021

From august.com