Ratings may include incentivized customer reviews.
What Customers Are Saying
The keypad is generally seen as a convenient addition to the smart lock system, allowing for easy access and unique user codes. However, concerns have been raised about its durability and battery life, with some customers reporting failures within a couple of years. There are also complaints about slow response times and connectivity issues. While the keypad is viewed as a helpful accessory, its long-term performance and value for money are mixed.
Customer review summary generated by AI, including incentivized reviews.Easy to assemble
Would RecommendThis replaced another keypad that broke. It works well! Arrived quickly.
From august.com
Easy Setup & Reliable Use
Would RecommendI had to call support to get a reset code as the initial setup failed partway through, but after getting that, setup and use was super easy, and it has worked reliably ever since.
From august.com
Stopped working after 3 days
Would Not RecommendThe keypad stopped working after about 3 days. The app shows it is connected and the battery level is good but the keypad doesn’t work. It doesn’t illuminate when I type in the code and it doesn’t unlock/lock the door. Not sure why and I’ve been too busy lately to troubleshoot.
From august.com
Love it.
Would RecommendPurchased the little cutie on the recommendation of my son. Easy to install and use.
From august.com
Works consistently. Happy with it.
Would RecommendIt was a little hard for us to install, but the customer service line was very helpful. I recommend it. We also have the keypad and the bridge. Convenient.
From august.com
Simple and painless
Would RecommendEasy to install and set up. It works perfectly & reliably. .
From august.com
So easy to install and use
Would RecommendI love using the key pad! It’s easy to use and allows me to quickly lock and unlock my front door.
From august.com
Junk
Would Not RecommendNothing but constant issues with these products! Brought 3 auto locks and two key pads and 3 doors sensors for my home. Integrated into my alarm system and keeps disconnecting or not doing proper commands. Way to much money invested into this product. Expected a much more reliable product for what I paid for!!! BUYER BEWARE!!!!
From august.com
Has been working Great
Would RecommendNow my daughter doesn’t have to Denver to take a key when she leaves!! Awesome!!!
From august.com
It's fine
Would Not RecommendBummed that I had to buy a second one. The first one I had for a year before it stopped working. It's such an expensive device that it's kind of annoying that the keypad isn't a better quality. It is a necessary part of my family's needs, with family, dog sitter, etc. Probably would do a little more research before purchasing again.
From august.com
Excellent for the older generation
Would RecommendFirst of all I had bought the august lock. Worked great then couple of issues in-laws found it difficult so invested in the keypad now they come and go so simple to use thank you August
From august.com
Needs work
Would Not RecommendKeypad needs to beep or flash so that I know that the door is locked I can't hear the lock closing from the outside The lock itself the geofencing needs a lot of work I live on the 4th floor when I park my car downstairs my door unlocks by the time I get in the elevator and get upstairs could take up to 2 minutes and my door is unlocked
From august.com
Working great!
Would RecommendI bought the keypad a few weeks ago. It installed easily and works great. No problems so far. Fits nicely between the door and the screen door so it isn’t seen easily. Very nice to be able to give different people different codes to see who is accessing when.
From august.com
Working very well
Would RecommendExcellent equipment and it's working very well, Thanks
From august.com
Batteries don't last + says full life when not!
Would Not RecommendWe were excited to buy this for our Airbnb properties, as August integrates with Airbnb to automatically generate door codes. We wanted our guests to be able to use a door entry code if they'd prefer over the app. We replace one of the 4 batteries we own bi-weekly. It probably takes us more time replacing batteries than it would if we kept our Schlage Sense keypad and entered door codes for our guests manually. I also check the battery level for the keypad through the app regularly. It d...
From august.com
Awesome !!
Would RecommendGreat addition to the lock. Makes locking the door easier when leaving.
From august.com
Great for when you are popping out to walk the dog
Would RecommendI bought the key pad because sometimes you just want to exit the house for a quick moment with out your phone. Works great when leaving the house - you can just press the red button and the door locks. When the kids are visiting - they can just open the lock. I am so happy that August came up with this addition to their lock system which I have had for years !
From august.com
Works welL
Bought this product so my smart lock with WiFi that I run on my HomeKit would be able to be unlocked by guests IE my parents and my in laws it works easy to put in and set up
From august.com
Great product
Would RecommendEasy to use. Great customer service. You don’t need a key
From august.com
Very easy to lock behind you
Would RecommendThis device has helped my non-techy family transition to automations. Things like this and stick on light switch dimmers help me help them.
From august.com
