Ratings & Reviews for Step2 MailMaster Express Plus Plastic Small Mailbox Black with Post
Ratings may include incentivized customer reviews.
What Customers Are Saying
The mailbox is generally easy to assemble with clear instructions, and is considered sturdy and durable, holding up well to the elements. The double-sided access is a popular feature. However, some issues were reported with the magnetic latches not securely holding the doors closed, especially in windy conditions, and a few customers received damaged or defective units. Overall, it provides a good value and easy-to-use solution for most customers.
Customer review summary generated by AI, including incentivized reviews.flag
Would Recommendvandal broke off flag - costs $.79 for new one from Step2 Company but $10 shipping.
Mailbox
Would Not RecommendActual mailbox seems to be in ok condition however it arrived in box partially opened and all bent up. It was not secured at all. There’s a small crack on side of box as well.
Verified Purchaser
Missing Parts
Would Not RecommendToo bad they don't include the magnets needed to hold the doors closed.
Thank you for contacting Step2. We are sorry and apologize about your issue, missing or damaged parts.
Please contact us at 1-800-347-8372...
Instructions were not correct
Would RecommendI bought it because my current mailbox might be 20 years old... the post was half the size its original one and I wanted a plastic one instead of the metal one I have. This one was the right color to match my siding and I wanted the one with the newspaper shelf to get more surface for the numbers, etc. I followed the instructions, got a 4x4 6-footer, cut it to length (5 feet) to have 2' in the ground and 3' above ground. I set everything up and when it was time to install the mailbox, I realized...
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified PurchaserVerified Pro
Thank you for contacting Step2. We are sorry and apologize about your issue. Please contact us at 1-800-347-8372 Monday - Friday and ask for a Consum...