Ratings & Reviews for Step2 MailMaster Express Plus Plastic Small Mailbox Black with Post
Ratings may include incentivized customer reviews.
What Customers Are Saying
The mailbox is generally easy to assemble with clear instructions, and is considered sturdy and durable, holding up well to the elements. The double-sided access is a popular feature. However, some issues were reported with the magnetic latches not securely holding the doors closed, especially in windy conditions, and a few customers received damaged or defective units. Overall, it provides a good value and easy-to-use solution for most customers.
Customer review summary generated by AI, including incentivized reviews.Simple Installation
Would RecommendIn replacing a damaged Step2 mailbox, I was able to remove the old structure and place the new box in less than 15 minutes with limited tools. Fortunately, when the car hit the old mailbox, the 4"x4" post was undamaged, so it was very simple. The new structure fit well together and looks very nice.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
easy to install
Would Recommendgood value for a mail box
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Very easy to replace, just 3 bolts.
Would RecommendThe only store with a exact match of my old one.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Check the mailbox opening for proper post length
Product says to have post 36 inch above ground for the mailbox. However the post only goes in 33 1/2 inch into the box opening
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
see above
to small , but the only side you had.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Rot-proof
Would RecommendIt was recommended by our postal delivery guy.
Verified Purchaser
Lives up to all claims
Would RecommendEasy to install. Nice size
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Easy to install
Would RecommendThis mail box was easy to install with minimal tools. My only complaint is that if you follow directions it does not reach the ground. My other complaint is the way Lowes disrespects vetrans by forcing them to provide a pictured id to use the vetrans discount after having gone through a difficult process just to qualify for the discount.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Mailbox
Would RecommendThis is a great mail box. Easy to put up.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Missing parts
Would Not RecommendThe mailbox didn't have all of the necessary pieces included. I contacted the manufacturer, gave them exact model information, and they mailed the WRONG SIZE doors for the mailbox. Returning to Lowe's for a refund.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
Shop around to find the best price.
Would RecommendI like the product, but after I installed it, I found it at another store for $17 less.
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
All good
Would RecommendAll good
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
This item should have never been on the salesfloor
Would RecommendMissing peices and instructions
Verified Purchaser
Thank you for contacting Step2. We are sorry and apologize about your issue, missing or damaged parts.
Please contact us at 1-800-347-8372...
Hello,
We are sorry to hear and apologize for the mix-up and the inconvenience this has caused you. We would like to make this right for y...