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MailMaster Express Plus Plastic Small Mailbox Black with Post

Ratings & Reviews for Step2 MailMaster Express Plus Plastic Small Mailbox Black with Post

4.5
296
Review
 4.5 out of 5
297 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The mailbox is generally easy to assemble with clear instructions, and is considered sturdy and durable, holding up well to the elements. The double-sided access is a popular feature. However, some issues were reported with the magnetic latches not securely holding the doors closed, especially in windy conditions, and a few customers received damaged or defective units. Overall, it provides a good value and easy-to-use solution for most customers.

Customer review summary generated by AI, including incentivized reviews.
297 Customer Reviews

Simple Installation

Would Recommend

In replacing a damaged Step2 mailbox, I was able to remove the old structure and place the new box in less than 15 minutes with limited tools. Fortunately, when the car hit the old mailbox, the 4"x4" post was undamaged, so it was very simple. The new structure fit well together and looks very nice.

March 8, 2025
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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easy to install

Would Recommend

good value for a mail box

January 18, 2025
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Very easy to replace, just 3 bolts.

Would Recommend

The only store with a exact match of my old one.

January 14, 2025
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Check the mailbox opening for proper post length

Product says to have post 36 inch above ground for the mailbox. However the post only goes in 33 1/2 inch into the box opening

January 8, 2025
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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see above

to small , but the only side you had.

December 7, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Rot-proof

Would Recommend

It was recommended by our postal delivery guy.

November 24, 2024
Verified Purchaser
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Lives up to all claims

Would Recommend

Easy to install. Nice size

November 21, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Easy to install

Would Recommend

This mail box was easy to install with minimal tools. My only complaint is that if you follow directions it does not reach the ground. My other complaint is the way Lowes disrespects vetrans by forcing them to provide a pictured id to use the vetrans discount after having gone through a difficult process just to qualify for the discount.

November 14, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Mailbox

Would Recommend

This is a great mail box. Easy to put up.

November 13, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Missing parts

Would Not Recommend

The mailbox didn't have all of the necessary pieces included. I contacted the manufacturer, gave them exact model information, and they mailed the WRONG SIZE doors for the mailbox. Returning to Lowe's for a refund.

September 24, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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Response from Official Step2 Brand

Hello,

We are sorry to hear and apologize for the mix-up and the inconvenience this has caused you. We would like to make this right for y...

Official Step2 BrandSeptember 24, 2024

TheOfficialStep2Company

Shop around to find the best price.

Would Recommend

I like the product, but after I installed it, I found it at another store for $17 less.

September 19, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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All good

Would Recommend

All good

September 6, 2024
From MailMaster Express Plus Plastic Small Mailbox Brown with Post Verified Purchaser
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This item should have never been on the salesfloor

Would Recommend

Missing peices and instructions

July 23, 2024
Verified Purchaser
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Response from Official Step2 Brand

Thank you for contacting Step2. We are sorry and apologize about your issue, missing or damaged parts.

Please contact us at 1-800-347-8372...

Official Step2 BrandJuly 26, 2024

TheOfficialStep2Company