Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Voice Activated Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

water comes on automatically

The faucet worked great for 4 years. Now when the batteries for the sensor die, the water comes on and can only be stopped by turning off water flow from under the sink. Also, the sensor on the side of the faucet has been disabled but the water still comes on with motion.

Great Product!

Product came with the house when purchased around September 10, 2021 and product was replaced with no problem October 19, 2022.

Love Saving Water

Just a quick wave of the hand turns the water on and off. My husband and I find we save water by frequently using this easy feature while doing dishes or washing hands! Love this feature!

Wonderful design

Very stylish and very easy to install. Works great!

Works great, Easy Installation

I love the simple and easy nature of Moen hardware installation. And the clean look when you are done. I did have to try a couple times to get the Faucet's Smart Controller to acknowledge my wireless network, but once that worked, I now have it online and connected with my Echo device.

Excellent fixture! Easy to use! Full featured!

Received Arbor kitchen faucet as a replacement for an older model no longer available. Loved the old one. Love the new one! The warranty is real and the service is excellent. Moen makes good, reliable products and actually stands behind them! I am a Morn customer for life!

so much for technology

not even 2 years old and the motion sensor doesn't pickup front and center. Moen is sending out a new data cable, we will see how this goes, labor is not covered, will have to get a plumber out at my cost!!

Works great when it does - after 12 months…

Worked fine for 10 months. Now the motion sensing only works on one side - when I turn the faucet on the left it works like a charm. In other angles the motions sense is not working. I have tried re-booting, changing batteries but no luck. NOT a reliable product.

Really like it!

Really like this faucet. It has some features that my old one had but this faucet has fine tuned them.

great faucet and customer service

We definitely enjoy our Arbor faucet and had it for two years before it did begin to malfunction. The sensors stopped working. But Moen was very responsive and replaced the parts at no charge to us. We installed the new parts and everything is back on track! They started out by sending us one replacement part that did not solve the issue, but then we just emailed back again and they sent us another part. Their original email did say to let them know if the first part did not solve the probl...

Worth Every Penny!

As an avid home cook, this "splurge" faucet is worth the cost. Granted, we have only been using it for two weeks, but so far we love it. With the handle in the off position, you just walk up and put your hands under the nozzle and it turns on to wash your hands or whatever you need to clean. Then turns off quickly once you remove away. It's sensitive, so it works fast. (Unlike public faucets you have to wave your hand under over and over to get it to turn on). If you want the water on constantly...

Eats my batteries - 6 pieces a day

Bought this for my contractor to install in our new kitchen. What a nightmare. It doesn't work, can't get water out manually, and it will work for about 1/2 on the motionsense feature, then the blinking starts, which indicates we need to change batteries. Every single day, 6 new AA batteries, and then it dies. I called Moen, got a message that they can call me back in 7 days. I'll have our contractor uninstall this, and get another brand, and a manual version. Really disappointed.

Nice when they work

I'm buying a new one of these to replace the old one. The old one, despite having the cartridge replaced never stopped leaking. Finally the tip inside the nozzle broke off the other day and so now I've bought another one. I have no expectation of this one performing any differently but I think that I will get at least 5 decent years out of it.

Disappointed - It does not last more than 2 years

Moen 7594ESRS Arbor Motionsense This is the second unit. One the first one, the top sensor died. On this second unit, the botton sensor died. Already factory reset, change the batteries, etc. It just does not work anymore. Not sure if this product is worth the money. It is a very expensive item and should last forever at least the non-replaceble parts.

Trouble with handle, leaky hose

Bought this faucet 3 1/2 years ago as a treat for my kitchen. Thought it would be great to have the water turn on without physical contact. Today were replacing this expensive treat faucet. The handle keeps coming loose, so irritating and its very hard to access to tighten. Also the pull down hose squirts water all over as it has worn out! Starting to look shoddy too, bronze faucet. We are replacing it with another Moen though, but a less smart model. I hope for better use and wear.

Awesome faucet!!!

Very happy Moen customer here. Not only is the product fantastic but Moen as a company couldn’t be more customer focused. I will always be a Moen customer and I recommend Moen to all my friends and family.

Just can't beat Moen ....

Replaced 4 year old home w/ updated Kitchen Motion Sensing Faucet, New Garbage Disposal and 3 Lav Sink faucets .... "PERFECT STYLE AND EASY TO USE !!!!!"

Lasted 2 days

I'm waiting to exchange this expensive faucet for another one. After 2 days, the top sensor stopped responding & I had to shut the water off under the sink because the thing kept turning itself on, wasting water. Replacing the batteries did nothing.

Beautiful finish!

Just had it installed today and works fabulous. Fantastic warranty and my plumber said it was the best product on the market.

Just what I expected!

This faucet was a little pricey but it was time for a faucet replacement & the features were attractive. So far, it's been great to use the auto features. Saves on water, less splashing around faucet. love it so far!