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Arbor Chrome Single Handle Deck-mount Voice Activated Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Voice Activated Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

4.4
425
Review
 4.4 out of 5
425 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with some customers appreciating the design, touch-free features, and ease of installation, while others have experienced reliability and functionality issues. Concerns include frequent malfunctions, inconsistent smart features, high battery consumption, and unclear instructions. However, the faucet is also praised for its attractive appearance and the convenience of touch-free operation. Overall, the product's reliability and smart functionality appear to be inconsistent, leading to a mixed customer experience.

Customer review summary generated by AI, including incentivized reviews.
425 Customer Reviews

Design of this faucet

Would Recommend

After installing this faucet, it sure makes the island and the new granite countertops

April 19, 2024

From moen.com

Revolutionary faucet

Would Recommend

I wanted a faucet that had hands free operation, but this one controls water temps and dispersion amounts with voice commends through Alexa. I hope it works as well in the future as it does after 1 day of operation.

April 5, 2024

From moen.com

Interface with Alexa is Strange

The faucet randomly comes on - unsure why but it seems to time out. Weird how the faucet ships only with a battery option and I had to order the plug in module separately. The Interface with Alexa is Strange. You have to precede every command with Alexa, ask Moen to ..." It really adds to the complexity and provides no added value. And it is unlike any other smart device I own. Add to that how you cannot name a faucet as faucet but must use "kitchen faucet" and how you cannot activate a ...

March 23, 2024

From moen.com

Response from Moen Plus Support

Hello kcitybob. Thank you for your feedback. We are sorry to hear about your experience with your Arbor Smart Kitchen Faucet Spot Resist Stainless One...

Moen Plus SupportMarch 28, 2024

Would Not Recommend

I had the fauce installed in December 07. It uses a lot of D batteries. In March 12 2024 the hot water would not stop flowing after changing batteries, disconnecting power. It's terrible.

March 15, 2024
Verified Purchaser
Was this Review Helpful ?
Response from Moen Plus Support

Hello JAST. Thank you for the feedback you posted on the Lowe's website regarding the Moen Arbor Smart Faucet Chrome Single Handle Pull-down Voic...

Moen Plus SupportMarch 15, 2024

Moen

Great faucet, mediocre smarts.

Would Recommend

Had trouble getting the app to work correctly during the network connection process, but it DID connect. Have trouble getting voice commands or the app to bring the faucet to a set temperature and then dispense a set volume of water. Can set temperature fine. Can dispense set quantity fine. Can't do both at once - the faucet or app or something gets confused with multiple steps at once.

March 5, 2024

From moen.com

Not as advertised

Would Not Recommend

Features are not as advertised. Zero connection to WiFi. Cannot use hands free.

February 27, 2024

From moen.com

Response from Moen Plus Support

Hello Zero and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with your new Moen A...

Moen Plus SupportFebruary 28, 2024

Moen Smart Faucett.

Would Recommend

I replaced a moen touchless wave sense Faucet with a moen smart Faucet. I am very familiar with the quality of Moen products so I am anxiously learning how to talk to my new Faucet.

February 19, 2024

From moen.com

Easy installation but Alexa voice sucks

Would Not Recommend

I hired a plumber to install my faucet. Installation was quick and easy. Plumber only charged the minimal fee. I had downloaded the app before he arrived so after he installed and checked it for on/off hot/cold I started to hook it up to the internet. I tried running it through the initial setup after internet connection and it had trouble between the cold water check and the hot water check. I figured I’d have to try again later after a few failed attempts. Alexa turned it on and off qu...

January 31, 2024

From moen.com

Response from Moen Plus Support

Hello Janet and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you experienced with your new Moen ...

Moen Plus SupportFebruary 4, 2024

Excellent Choice

Would Recommend

Just received and had it installed. Easy job, works great! Thank You

January 24, 2024

From moen.com

Easy

Would Recommend

Easy to do - with just my phone. Highly recommend this product.

December 13, 2023

From moen.com

Love how it works and the look of it

Would Recommend

Love how it works and the look of it easy to use once you learn

November 28, 2023

From moen.com

Simple installation, works as described

Would Recommend

Completed the install, nice and clean, easy instructions for mechanical and electronic control

November 26, 2023

From moen.com

I love it, but needs improvement.

Would Recommend

I really love the idea of the Arbor Smart faucet. It will dispense measured water which is fairly accurate. The motion sensor reacts fairly quickly and integrates with Alexa. The faucet is sleek and attractive in my home and I love the stain resist option. A few things that could be fix or improved are the noise it makes when you turn on the water. It whines when turned on using any method (motion, voice or manual) and the water pressure varies when turned on. I wish Morn would use at least a...

November 23, 2023

From moen.com

Brown chicken Brown cow! I love this faucet ❤️

Would Recommend

Easy to install and can do everything but wash the dishes… The install took about 30 minutes, from the the hardware to the software. So many functions, wave on/off, Alexa voice and presets galore. Worth the money.

November 6, 2023

From moen.com

Works Well

Would Recommend

This faucet works very as intended and Moen's customer service is the best.

November 3, 2023

From moen.com

Easy to install and easy to connect to Alexa

Would Recommend

Looks great and works great. This is our third faucet in our second sink in 32 years at this residence. Wanted an upgrade to make the replacement fun and this was perfect. We have Alexa everything and a great WiFi mesh system. Nothing has been this easy to connect to Alexa. Less than thirteen gallons have passed through the faucet, so no opinion on battery life or Alexa outage issues. Got the matching soap dispenser too. It looks great also. I don’t know if we’ll use the smart features much. Mig...

October 22, 2023

From moen.com

Great features being smart

Would Recommend

I love the smart faucet as it has all the latest features that you can think of for smartness along with no compromise to quality and functionality.

October 17, 2023

From moen.com

So far so good

Would Recommend

This is the second Moen smart facet we have owned. We liked the first one so when we moved we bought another one. So far it seems nice.

October 17, 2023

From moen.com

Love it

Would Recommend

I absolutely love my faucet. My daughter purchased this for me as a Christmas gift. It took me a little while before I had it installed.

October 14, 2023

From moen.com

DO NOT BUY

Would Not Recommend

I have had this faucet for about four months and it has gone through 12 d batteries in that time. When the batteries die, it is useless.

October 12, 2023

From moen.com

Response from Moen Plus Support

Hello Jason and thank you for the feedback you posted on the Moen website. We are sorry to hear about the difficulty you are experiencing with the bat...

Moen Plus SupportOctober 16, 2023