
Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Voice Activated Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with some customers appreciating the design, touch-free features, and ease of installation, while others have experienced reliability and functionality issues. Concerns include frequent malfunctions, inconsistent smart features, high battery consumption, and unclear instructions. However, the faucet is also praised for its attractive appearance and the convenience of touch-free operation. Overall, the product's reliability and smart functionality appear to be inconsistent, leading to a mixed customer experience.
Customer review summary generated by AI, including incentivized reviews.Love it
Would RecommendHad this faucet in 1 home, love it so much had to have it in the next home.
From moen.com
Instructions are awful
Would Not RecommendWorst instructions ever. Way to complicated and unclear
From moen.com
Not impressed
Would Not RecommendSurprised it got such high reviews the cost of an appliance, but then it doesn’t link easily with Alexa so far I can’t get it to a link with even the WiFi . Multiple resets with the Wi-Fi. It’s connected, but not to Alexa. Alexa won’t recognize it. Thus many have complained of this. In order to turn it on you must only touch the sensor or the faucet handle it dangles even with the weight and you have to force it up. This is 10 minutes after the install so clearly with time it’s going to sag and ...
From moen.com
Hello Fatrout6. Thank you for taking the time to post your feedback. We are sorry to hear about your experience with your Arbor Smart Kitchen Faucet S...
Awesome!
Would RecommendAwesome Moen representative! Great features with voice control.
From moen.com
Great features.
Would RecommendWe are very happy with this faucet. It’s very simple to install and use. Love the water usage tracking also
From moen.com
Still advertised as working with Google?
Would Not RecommendIt’s ok. Don’t understand why I can’t reduce the water flow. Sometimes I don’t want full pressure. Like the no touch but still wish it linked to Google. I can get another voice to talk to me but it just keeps telling me to sign in and to allow personal results in assistant. Both are done and still nothing. Also you have to keep moving the handle back and forth before it finally registers that I want a different temperature
From moen.com
Hello Will not link to Google. Thank you for your feedback. We are sorry to hear about your experience with your Arbor Smart Kitchen Faucet Spot Resis...
Motion Sensor faucet
Would Not RecommendI had this faucet for less than 8 years. It was great until it stopped working. With the high price tag, it should last longer than 7 + years. Do not buy this unless you want to buy another faucet very soon. The electronics are only warranted for 5 years. They did send me a new controller and battery holder for free, but the sensors seem to be the issue and they are done sending me anything else. I will not buy another one of these.
From moen.com
Hello Mari and thank you for the feedback you posted on the Moen website. We are sorry to hear that the 7594ESRS did not meet your expectations. We ho...
Easy install faucet
Would RecommendHad to have faucet replaced. New faucet cam quickly and was easy to install. Works great.
From moen.com
Customer service
Would RecommendBest customer service ever, this is what customer service was back in the day when companies worked to keep customers, well Moen has one for life, i had an issue with my 2 year old smart faucet, they replaced it in kust a couple days, thank you so much my faucet is back online.
From moen.com
Setting up
Would RecommendIt wasn’t the easiest to set up in the app.otherwise it was pretty easy to install the faucet.
From moen.com
It is a amazing Faucet
Would RecommendI purchased myproperty in 2015 from Lennar brand new
From moen.com
Great Faucet
Would RecommendFaucet works great. I did pay a plumber to install properly. Highly recommend.
From moen.com
App is useless for first users
I’m trying to run the “fine tuning” and the first task cannot be accomplished. The wheel spins and spins. There is no reference to this challenge in the support section and there is no phone number or email to contact them.
From moen.com
Hello Jury is out and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your...
LOVE IT!
Would RecommendWorks exactly as described. I love the touchless features! The design is simple and elegant. Wonderful addition to our kitchen!
From moen.com
Great Warranty
Would RecommendI bought an earlier model of this motionsense kitchen faucet years ago and installed it in our kitchen. After years of reliable operation the automatic valves began to stick. Moen replaced the entire unit with an equivalent updated model. The warranty alone is worth the price.
From moen.com
Will not connect to wi fi. Hands gestures no goid
Would Not RecommendI bought this for easy hand gestures and compatibility with google. It does not work! I have done the reset many times. This is crap! Going to return it.
From moen.com
Hello Angry D and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulties you are experiencing with your ...
Kitchen faucet
Would RecommendBest there is! Would recommend this product to everyone
From moen.com
So Convenient
Would RecommendSo far I’m loving this faucet. I hd it professionally installed and so far have not had any problems. I have both AC with battery backup. It was especially appreciated when I was making Christmas cookies, my hands were sticky and I never had to touch the faucet handle. With my previous faucet I was constantly having to clean the handle and wipe it with Clorox wipes, now it’s a thing of the past. It does take a little getting used to. For the first couple of days I found myself going for the ha...
From moen.com
convenient
Would Recommendthe hands free activation of this faucet is great.
From moen.com
Smart Kitchen Faucet
My first smart faucet had to be replaced and now having problems with the second one
From moen.com
Hello GaryB and thank you for the feedback you posted on the Moen website. We are sorry to hear the difficulty you are experiencing with your Moen Arb...
Hello Abcd. Thank you for posting. We are sorry to hear about your experience with the instructions for the Arbor Smart Kitchen Faucet Chrome One-Hand...