
Ratings & Reviews for Maytag 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious interior with adjustable shelving and a large deli drawer. The stainless steel exterior resists fingerprints. However, some customers report issues with the quality and durability of the plastic drawers and shelves, as well as loud operational noise. Temperature regulation and the ice maker have also caused problems for some users. While the refrigerator generally performs well, the recurring complaints about build quality and noise suggest potential areas for improvement.
Customer review summary generated by AI, including incentivized reviews.Like our new fridge
Would Recommend[This review was collected as part of a promotion.] We bought this fridge nearly two weeks ago. Love the overall layout; having a light in the freezer is genius. Compressor makes a strange noise at times.
From maytag.com
Some disappointment
Would Not Recommend[This review was collected as part of a promotion.] I’ve had the fridge since 7/25/25 so I am still getting used to it but I can tell you I am disappointed that a more detailed booklet did NOT come with the delivery and also many of the seams/corners are sharp and not well made. This is my first Maytag product so I am disappointed. I do like the size and the well lit freezer but the deli drawer does not slide in and out well… and requires me to fuss with it to get it straight in or out.
From maytag.com
Simple and satisfying
Would Recommend[This review was collected as part of a promotion.] Simple and useful. Our last fridge had all the bells and whistles. When it broke, it was going to cost more than the fridge cost new. So this time we went simple. Very satisfied 6 months in. Our only issue is with the full width shelf. A gallon of milk doesn't fit on top shelf. So for a full gallon to fit we move the full width shelf all the way up and it is only good for food packaging under 3 inches tall.
From maytag.com
Good features, bad quality
[This review was collected as part of a promotion.] I like the design of this fridge, but am very disappointed in the quality of the finished product. The crisper drawers will not close properly so that the use of the humidity controls is not possible. Same is true of the nice wide drawer under the top shelf. It’s very easy for it to literally fall down off the track if not pulled out carefully. Worst quality in what use to be a great quality name brand. I’m disappointed in Maytag!
From maytag.com
Over all I like it.
[This review was collected as part of a promotion.] The only thing I would change is the meat and cheese drawer. It really takes away from spacing. I would much prefer it to be half of the refrigerators width.
From maytag.com
Like the lay out
[This review was collected as part of a promotion.] Unfortunately, the motor hums all the time it's so annoying
From maytag.com
Issues from the start.
Would Recommend[This review was collected as part of a promotion.] The light cover in the freezer was broken when I opened the unit. I filled the center drawer with sodas, and it could not handle the weight and one edge came off. I am now very cautious about using the drawer for anything with weight. The temperature control is great and meets my needs very well.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We value all of our customers, and... Read More
Too tall
Would Recommend[This review was collected as part of a promotion.] Nice refrigerator, but 2 problems. Needs door handles, not finger pockets. Height. Had to cut down the cabinet above it to get it in place. Not everyone has a home with unlimited space. Failure.
From maytag.com
Great refrigerator
Would Recommend[This review was collected as part of a promotion.] Great refrigerator at a great price! Only problem is there is a mark on door. Deliver guy said it would clean off. The mark did not come off!
From maytag.com
[This review was collected as part of a promotion.] I love the style of my new refrigerator, the only thing is I have to make sure the doors are shut because the new refrigerators aren't as heavy as the other ones and the doors don't automatically close with a light push and notice that the rubber sealings are thinner and you don't hear that suction sound that the doors are tightly closed
From maytag.com
Old versus New
Would Recommend[This review was collected as part of a promotion.] This is the updated model for my 20 year old frig that is still working! The configuration is different, so it doesn't seem to hold as much without lying taller products down on the shelves in the frig or covering the vents in the freezer. It makes more noise than the older model and is not as cold. I'm still getting used to it.
From maytag.com
This Refrigerator has many new features I enjoy!
Would Recommend[This review was collected as part of a promotion.] I bought my Maytag refrigerator April 30, 2025 and really like the shelves and egg and butter trays. I also like the control on the front to maintain various cold temperatures. My fridge is large and very spacious to hold a lot of food. So far,I am happy with my purchase.
From maytag.com
[This review was collected as part of a promotion.]
From maytag.com
[This review was collected as part of a promotion.] so far its been very good but this survey is rediculous
From maytag.com
[This review was collected as part of a promotion.] Very nice appliance. Love the light in the freezer
From maytag.com
Love the quiet operation and the freezer light!
Would Recommend[This review was collected as part of a promotion.] Bought to replace failing Kenmore (rip Sears). Like the gallon jug bin on the door and fridge wide deli drawer. Love best light in freezer! Also, so quiet. Never hear it kicking on or off. Fridge wide shelves great for large platters.
From maytag.com
Just what I needed
Would Recommend[This review was collected as part of a promotion.] I purchased this refrigerator, and it was just what I needed. I didn't need a high-end model, nor one with an ice-cube maker. It has enough space and it fits nicely in my understated kitchen.
From maytag.com
Fantastic fridge, but doesn't close properly
Would Recommend[This review was collected as part of a promotion.] The refrigerator is fantastic. The only issue is that the door does not fully swing to close. It's as if it isn't level or somethingis rubbing so it does swing properly.
From maytag.com
Very spacious
[This review was collected as part of a promotion.] I've had my refrigerator for two weeks and I'm happy so far.
From maytag.com
Spacious but noisy
[This review was collected as part of a promotion.] I bought this refrigerator because it was the only one that met my needs for size and color. I'm happy with the larger freezer compartment with a light. The refrigerator shelves aren't convenient, and it is noisier than the old model.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Cen... Read More