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20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

Ratings & Reviews for Maytag 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

4.2
1324
Review
 4.2 out of 5
1324 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and a large deli drawer. The stainless steel exterior resists fingerprints. However, some customers report issues with the quality and durability of the plastic drawers and shelves, as well as loud operational noise. Temperature regulation and the ice maker have also caused problems for some users. While the refrigerator generally performs well, the recurring complaints about build quality and noise suggest potential areas for improvement.

Customer review summary generated by AI, including incentivized reviews.
1324 Customer Reviews

Huge Dissapointment

Would Not Recommend

I really wanted to like this refrigerator but it has been nothing other than disappointing. I purchased this in October of 2023 and from day 1, I noticed how noisy it was compared to my previous 20+ year old maytag refrigerator. The snack drawer is too big for all the more weight it can handle, so it frequently falls down if you have more than a few things in it. I could have lived with all of this except it then started having issues regulating the temperatures. It freezes the food in the r...

January 9, 2026
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Response from MaytagTeam

We appreciate your feedback and sincerely apologize for any negative experience; we are committed to providing our customers with the best support. Read More

MaytagTeamJanuary 9, 2026

MaytagBrand

[This review was collected as part of a promotion.] I have used my new refrigerator for a week now and it is everything I was hoping for. I enjoy the led light. Runs quite. Plenty of storage inthe door.

January 2, 2026

From maytag.com

Nope

Would Recommend

Day later and a dollar Short

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Large capacity and quiet

[This review was collected as part of a promotion.] Very pleased with everything. Beautiful product and works as described Would recommend this product.

December 10, 2025

From maytag.com

not happy

Would Not Recommend

[This review was collected as part of a promotion.] the fridge is 3 weeks old, the lettuce head is frozen, in the refrigeration dept. celery sticks are frozen in the water container, jello has ice on top. No answer to why this is happening.

December 3, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. If food is freezing in your refri... Read More

Consumer CareDecember 5, 2025

Decent basic fridge

Would Recommend

[This review was collected as part of a promotion.] I was not expecting much and this delivers adequate storage and cooling as a backup fridge in my laundry room--it is the size I needed and matches my Maytag washer and dryer. However, this smacks of a cheap Haier product rebadged as a Maytag. Lighting is good but the interior is full of cheap plastic that will likely not hold up long-term. It should be fine for holding Holiday foods and chilling beverages, which is the reason I bought it and ...

December 2, 2025

From maytag.com

Big name, big disappoinment

Would Not Recommend

[This review was collected as part of a promotion.] Big disappointment. The interior shelves are crap and poorly designed. VERY NOISY I have buyers regret. If asked i would tell anyone to avoid

November 28, 2025

From maytag.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you... Read More

Consumer CareDecember 5, 2025

Maytag refrigerator

Would Recommend

[This review was collected as part of a promotion.] Very pleased so far. Seems like a good value for the price. Much nicer than our old one

November 25, 2025

From maytag.com

Love this fridge!!

Would Recommend

[This review was collected as part of a promotion.] I bought this a month ago and it's really a great refrigerator. The shelf depths are slightly staggered so you can see everything all the time all at once! Sounds like a movie title :-} We're very happy to have bought this fridge! Highly recommend it.

November 23, 2025

From maytag.com

Would Not Recommend

[This review was collected as part of a promotion.] It is hard to see in the bottom shelves. Pull out drawers are made Very Cheaply.

November 17, 2025

From maytag.com

Cheaply made.

Would Not Recommend

Hate this fridge. The top storage drawer falls out all the time. Can’t put anything heavy in it. Many cracks in the hard plastic. Terrible cheap made

November 15, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We value all of our customers, and... Read More

Consumer CareNovember 19, 2025

[This review was collected as part of a promotion.] Upgraded features, freezer light & temp control, refrigerator full width cheese/deli drawer, interior lights are brighter, good size bottom shelf drawers make it excellent.

November 8, 2025

From maytag.com

Ok for the price, hard finding the best temps

[This review was collected as part of a promotion.] Overall, this unit is fine. It's pretty much like the previous one that we had to replace after 25 years. My complaints are that we've yet to be able to get the freezer and fridge settings right so that the ice cream isn't so soft and that fruit and cut veggies aren't soggy. Those little sliders on the fruit and veg drawers are a joke. This fridge also makes weird noises - especially in the evening - that sound like an ice maker, but we don't h...

November 8, 2025

From maytag.com

Rays review

[This review was collected as part of a promotion.] Crisper drawers do not close all the way. Warranty on refrigerator says 10 years in very small font it says compressor. You should stand behind your product. I had to turn the thermostat all the way down to get the proper temperature in both compartments. I have not had it for a month yet.

November 7, 2025

From maytag.com

Pros and cons

Would Recommend

[This review was collected as part of a promotion.] It’s a nice fridge. The one thing I’m not crazy about is there is no space for tall items. The drli drawer is also nice but has to br handled gently so it doesn’t fall off the tracks. I do not find it loud as I’ve seen in some reviews. The freezer is very roomy and the light in it is a great feature. Fits well in smaller space I have. Overall, I am happy with it.

November 2, 2025

From maytag.com

Great Refrigerator

[This review was collected as part of a promotion.] Needed a second fridge. Bought this one because of price and simplicity. No frills. Like it more than the one with an ice maker.

October 31, 2025

From maytag.com

Cold temp

Would Recommend

[This review was collected as part of a promotion.] It does the job! My refrigerator keeps my food at the correct temperature!

October 31, 2025

From maytag.com

Near perfect for the price

[This review was collected as part of a promotion.] One month in and enjoying our new Maytag refrigerator. Freezer compartment bright and roomy. Keeps everything extremely cold. In the refrigerator section I do like having the bottom crispers on rollers although there's a gap between bin and shelf, making the slide for humidity in crisper a mute point. Our old refrigerator had split shelves making it easier to adjust for different height items. A 1 gallon container of milk does fit on lower shel...

October 30, 2025

From maytag.com

Great fridge

Would Recommend

[This review was collected as part of a promotion.] I have had this fridge for about a month. No issues. Took a couple days to get the desired settings for temp in fridge and freezer. Having a light in the freezer is great. Most comparable units did not have this option. Fridge is used for a back up in the basement.

October 30, 2025

From maytag.com

Seems like there is a little less room in bottom

[This review was collected as part of a promotion.] Good refrigerator, just to early to say if it's better.

October 29, 2025

From maytag.com