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20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

Ratings & Reviews for Maytag 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

4.2
1324
Review
 4.2 out of 5
1324 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and a large deli drawer. The stainless steel exterior resists fingerprints. However, some customers report issues with the quality and durability of the plastic drawers and shelves, as well as loud operational noise. Temperature regulation and the ice maker have also caused problems for some users. While the refrigerator generally performs well, the recurring complaints about build quality and noise suggest potential areas for improvement.

Customer review summary generated by AI, including incentivized reviews.
1324 Customer Reviews

Junk

Would Not Recommend

Piece of Junk!! Maytag used to be reliable NOT anymore! Save your money, go somewhere else.

October 29, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We value all of our customers, and... Read More

Consumer CareNovember 3, 2025

What a lemon

Would Not Recommend

[This review was collected as part of a promotion.] If I had the choice I would give it 0. I had the fridge 5 days and it stopped working. Waiting for a technician as I write this. Food is spoiled. I had my prior refrigerator 20 years with no problems. Maytag is supposed to make a quality appliance. What happened???? I am beyond frustrated .

October 24, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We value all of our customers, and... Read More

Consumer CareOctober 28, 2025

Awesome

[This review was collected as part of a promotion.] Better than I expected. Worth every cent! Keeps everything cold and frozen

October 22, 2025

From maytag.com

Perfect Fit

[This review was collected as part of a promotion.] This i so just what I was looking for. It fits my needs perfectly.

October 22, 2025

From maytag.com

Maytag Stainless 33 inch wide, 21 cub ft 'Fridge

Would Recommend

[This review was collected as part of a promotion.] I would have rated it 5 due to space, attractiveness, ability to keep things at their proper storage temperature, the very convenient light in the freezer compartment-this is a first for me- I'd never had a fridge with this feature. However, it's the spacing of the shelves: The ones that are not movable. This spacing makes it impossible to store MILK, in either the gallon jugs, or half-gallon jugs in the body of the fridge and the doors is the...

October 17, 2025

From maytag.com

Good big refrigerator

[This review was collected as part of a promotion.] I bought this about a month ago,and so far I'm very happy. I like cooking and I love big size refrigerator. This is a huge one and deep. Big freezer. Cannot buy this big one with this price. Motor sound is a little bit higher than normal, but that's not a big deal.

October 11, 2025

From maytag.com

Bad choice

Would Not Recommend

I purchased the Maytag refrigerator July 16th 2025 and it was delivered August 5th 2025. I placed a service call September 29th 2025 due to my food freezing in the refrigerator part, and also making a load knocking noise. The door is squeaky too! Service came out and says he has to replace the thermostat and inside freezer filter. He also mentioned that the refrigerator should not run that long . It was running the whole time he was here . He was here for 40 minutes . This shouldn’t be happening...

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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we... Read More

MaytagTeamOctober 13, 2025

MaytagBrand

Small and mighty

Would Recommend

[This review was collected as part of a promotion.] We have limited selection because of the space restraints in our kitchen design. I was thrilled to get a more modern look with great drawers and adjustable shelf placements. I would have liked an additional shelf to use. Some of the seams/corners look more rough than others.

October 10, 2025

From maytag.com

Nice features.

[This review was collected as part of a promotion.] I've had my new refrigerator three weeks ago. So far, so good.

October 7, 2025

From maytag.com

Maytag, Durable, Hopefully!

[This review was collected as part of a promotion.] Nice finish on the door. It's lower in height and fits. It has a 10 year warranty on the compressor. Only thing I don't care for is a lack of handles on the door.

October 7, 2025

From maytag.com

Temperature too low

[This review was collected as part of a promotion.] I bought this refrigerator three weeks ago and noticed that even on the warmest setting foods are frozen frequently. I have tested with a thermometer and found that especially in the back the temperature is only around 25°F. I'm not very happy about this and can't recommend this refrigerator.

October 6, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Cen... Read More

Consumer CareOctober 6, 2025

Would Recommend

[This review was collected as part of a promotion.]

October 5, 2025

From maytag.com

Would Not Recommend

[This review was collected as part of a promotion.] Although the cubic foot is the same as my Kenmore Coldspot the interior of the fridge/top freezer is smaller!!! The shelving units are too small!! Wasted space with the meat shelf!!

October 1, 2025

From maytag.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you... Read More

Consumer CareOctober 2, 2025

Spacious, Has Freezer Light

Would Recommend

[This review was collected as part of a promotion.] I bought this for a rental single-family house that my grandson now lives in. It is spacious, and importantly, it has a light in the freezer compartment. Beware, many refrigerators do not!

September 28, 2025

From maytag.com

Unidentified sound.

[This review was collected as part of a promotion.] I like my new Maytag, and the motor is usually quiet, but every few hours there is a different sound, which lasts two or three minutes. I don’t know if this sound is normal, or if it means there is something wrong with my refrigerator, and I can’t find anyone to consult about it. Very frustrating!

September 26, 2025

From maytag.com

Light in freezer

Would Recommend

[This review was collected as part of a promotion.] Bought a month ago and love the refrigerator. Have one in Florida just like it.

September 26, 2025

From maytag.com

Happy Replacement

Would Recommend

[This review was collected as part of a promotion.] Everything is nice and open, you can see what is is the drawers. Glass shelves that keeps everything cold. This replaced a refrigerator that broke down after 26 years. Maytag has top rated reviews.

September 25, 2025

From maytag.com

great features. it runs very quiet.

Would Recommend

[This review was collected as part of a promotion.] I am very happy with this refrigerator. It is just what I needed

September 24, 2025

From maytag.com

[This review was collected as part of a promotion.] Spacious and works great! It fit perfectly in my space. Very sleek looking!

September 22, 2025

From maytag.com

The Best!

[This review was collected as part of a promotion.] Love it…quiet appliance, great functionality, sleek and clean modern look! But what sold me was the warrantee of “no repairs” for 10 years! After two hefty freezer repairs on our 7 year old model, we weren’t about to replace it with the same brand. Maytag has been around for decades and has a stellar reputation for its overall low maintenance. No regrets on my purchase!

September 19, 2025

From maytag.com