Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

Ratings & Reviews for Maytag 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black )

4.2
1324
Review
 4.2 out of 5
1324 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and a large deli drawer. The stainless steel exterior resists fingerprints. However, some customers report issues with the quality and durability of the plastic drawers and shelves, as well as loud operational noise. Temperature regulation and the ice maker have also caused problems for some users. While the refrigerator generally performs well, the recurring complaints about build quality and noise suggest potential areas for improvement.

Customer review summary generated by AI, including incentivized reviews.
1324 Customer Reviews

compressor makiea lots of noise!

Would Not Recommend

[This review was collected as part of a promotion.] Works good but maybe defective piece, compressor makes lots of noise.

August 23, 2026

From maytag.com

Pretty nice refrigerator for the money.

Would Recommend

[This review was collected as part of a promotion.] First new refrigerator we have purchased in 22 years. Quite a record I would say. Don't expect this one to live that long as newer applicances are generally not known to. Maybe 10, at best, would be my estimate. It has a very generaous amount of space inside. It offers nice adjustments for the the storage shelves, both in the main compartment and, and on the door. The cooling and freezing seem excellent, and require no adjustment. We did not p...

August 4, 2026

From maytag.com

Great model

Would Recommend

[This review was collected as part of a promotion.] Love the look and the room it has. Also, the freezer has a light in it!! Everything stays nice and cold always.

July 26, 2026

From maytag.com

Good frig!

Would Recommend

[This review was collected as part of a promotion.] Overall we are happy with the refrigerator. The only concern is the temperature consistency, especially in the freezer. Nothing major, and no damage done, but it does seem to fluctuate from extremely cold to just cold.

July 23, 2026

From maytag.com

Good refrigerator.

[This review was collected as part of a promotion.] All pretty good so far. Had trouble receiving the machine...delayed delivery. I replaced my old Maytag that was rerrific, about 18 years old...this new one's ice maker does not work as well which made me go with 4 stars...all in all a nice machine. Wish I kept the old ice maker though.

July 22, 2026

From maytag.com

Pretty basic appliance

Would Not Recommend

[This review was collected as part of a promotion.] This is my second fridge of the same model within 3 years. The compressor failed on the first one. It made odd sounds from the get go. We got no support from Maytag. We took a chance it was simply a lemon and purchased another, primarily due to size limitations in our kitchen. The repair man said such fridges these days seldom live longer than 8 years. The new one seems to be working fine so far. I'm keeping my fingers crossed.

July 22, 2026

From maytag.com

Works great

Would Recommend

[This review was collected as part of a promotion.] The capacity is perfect; the brightness is just right, the cooling is adjustable, and all in all, it is the perfect one for us.

June 27, 2026

From maytag.com

Broke after 4 years

Would Not Recommend

Got warm after 4 years of ownership. The Temperature setting is wonky and not user friendly. Appliance repair people in and out of the house with regularity with this one. Was hoping a Made in USA refrigerator would last a long time but nope. Looks good with good lightning at least.

June 17, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with the temperature concerns that you have experienced wi... Read More

Consumer CareJune 22, 2026

[This review was collected as part of a promotion.] Bottom shelf on left hand side freezes anything laying on the self. Tried to do adjustments to temp, nothing work. Do have a tech coming to home in couple of weeks. Also not happy with i year warranty. My Kenmore fridge went out after 20 some yrs. I still have a ward's fridge still running in basement. Everything made so cheap these days.

April 28, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator freezing items in the refrigerator s... Read More

Consumer CareApril 29, 2026

Worst fridge ever, very noisy

Would Not Recommend

Worst refrigerator in the world. Extremely noisy with a whining sound. Don't bother calling tech support they will never help and say the noise is expected. Don't be fooled with the reply from Maytag to the comments, they say to follow up via social media but then tells you that they only listen to their technician and since the technicians don't know how to solve the problem they close your case.

April 6, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We have a handy Owner Center that... Read More

Consumer CareApril 8, 2026

Like it except for one big complaint

[This review was collected as part of a promotion.] I am generally happy with the refrigerator, but do have one big complaint. The inset door handles are not ergonomic. If you are going to use inset handles on your refrigerators, they should not be on the sides of the doors. It is really irritating since it is hard to open the doors using your right hand. A minor complaint is that the refrigerator is occasionally on the noisy side. On the positive side, the layout of the shelving and drawers is ...

March 24, 2026

From maytag.com

Poor quality

Would Not Recommend

[This review was collected as part of a promotion.] I am very disappointed with this refrigerator it freezes my vegetables on the bottom shelf

March 9, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator freezing items in the refrigerator s... Read More

Consumer CareMarch 11, 2026

Nice for compact space

[This review was collected as part of a promotion.] I’ve had the refrigerator in use for about a month and so far so good. I purchased it because of the compressor warranty. It’s their smallest model, but am finding the space sufficient for me. The condiment holders in the door do not seem to be overly sturdy, but hoping for the best. The crisper drawers in the bottom do not close all the way, a little gap, so wondering if that’s how it is supposed to be or if it’s slightly off-center.

March 8, 2026

From maytag.com

Bright but loud

Would Recommend

[This review was collected as part of a promotion.] Only had it for a few weeks but it seems to work well. Took off a star because it is louder than the whirlpool fridge from 2004 that it replaced. The lighting in the fridge and freezer is good. Most fridges don't include a freezer light anymore but this one does. The crisper is odd because there is a large gap between the drawers and the above shelf making the humidity control somewhat pointless. Time will tell how long it will hold up but real...

March 7, 2026

From maytag.com

Maytag refrigerator.

Would Recommend

[This review was collected as part of a promotion.] Great refrigerator! It’s nice and big; but I wish it was a little Taller!! Given that it’s brand new, I would think that they’d make them a little quieter nowadays though. We still love it!

March 3, 2026

From maytag.com

SO DISSAPPOINTING

[This review was collected as part of a promotion.] I replaced my 25 year old Maytag refrigerator with a new one, assuming it would be as good as the last. WELL, what a disappointment ! The new one does not run quietly, in fact, I can hear it running from my bedroom. Sometimes it gurgles and makes weird sounds. The bottom shelf doesn't fit all the way across, waiting for it to slip off. The shelves are deep but so narrow, it's hard to see to the back, maybe because there isn't much light..The d...

February 24, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Cen... Read More

Consumer CareFebruary 26, 2026

Refrigerator

[This review was collected as part of a promotion.] When on factory recommended setting, the temp is 45. Has to go on colder setting to be at a safe 38-40 degrees.

February 23, 2026

From maytag.com

Bought the package.

[This review was collected as part of a promotion.] Looks nice, fits in the limited height space that I have and it is spacious, but it's a bit noisy.

February 20, 2026

From maytag.com

Quiet while running, spacious.

[This review was collected as part of a promotion.] So far I am extremely happy with my new refrigerator.

February 9, 2026

From maytag.com

Hate it

[This review was collected as part of a promotion.] Bought in March 2025 and I didn't like it from the start. I've been trying to reach out to Maytag without being able to get in touch with an actual person. Please reach out.

February 7, 2026

From maytag.com

Response from Consumer Care

We really appreciate you letting us know about the issues you're experiencing with your Maytag® Refrigerator. We're truly sorry you're having these co... Read More

Consumer CareFebruary 10, 2026