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730-Sq. in Black Gas Smoker

Ratings & Reviews for Masterbuilt 730-Sq. in Black Gas Smoker

4.1
384
Review
 4.1 out of 5
384 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Masterbuilt 30-inch propane smoker receives mixed reviews. Many users praise its ease of use, temperature control, and ability to produce delicious smoked meats. However, some customers have experienced durability issues, with interior components like the flame bowl and wood chip tray failing prematurely. Quality control problems, such as misaligned holes and peeling paint, have also been reported. While the cooking results are generally excellent, the lack of availability of replacement parts and poor customer service have left some users frustrated.

Customer review summary generated by AI, including incentivized reviews.
384 Customer Reviews

Fantastic value

Would Recommend

I've only had this for a week and have smoked a few things, but wanted to leave my initial impressions. For the money, I am blown away with the features of this smoker and the quality. I've had propane and electric smokers before and this one combines the benefits of both. With quick and accurate heat the well insulated unit sips gas. Smoke comes on quick and lasts long if you use water soaked chunks. The only feature I wish it had was an external thermomter, but that was a quick and...

May 20, 2023

From masterbuilt.com

Great Smoker

When I do smoke "which is quite often" I share with my neighbors. I can smoke 5 lbs of bacon and share with neighbors and people I work with.

May 11, 2023

From masterbuilt.com

Does not reach 350 deg. per the instructions

Would Not Recommend

does not reach 350 deg per the instructions for seasoning grill. Max temperature reached was 250 deg.

April 16, 2023

From masterbuilt.com

Response from Customer Support

Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we ma... Read More

Customer SupportApril 17, 2023

It won’t last long

Second Masterbuilt smoker and I am losing this one due to extensive rust under the wood plate and collar above the flame holder (same problem with my first one). I used a cover for the smoker, cleaned out the cabinet every 2-3 uses and made sure interior was always dry. I have not had any problems regulating heat, the design is sufficient in my opinion. However, the materials used in the bottom plate (flame holder, collar, wood plate) have only lasted me about 18mo before fail. This was on both...

April 10, 2023

From masterbuilt.com

Response from Customer Support

Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we ma... Read More

Customer SupportApril 10, 2023

Receiving, assembly, performance

Arrived undamaged, assembly was simple and no missing parts. The temperature probe maintains the selected setting well. I have prepared about 50 lbs. of various meats so far and am very pleased with the results.

February 19, 2023

From masterbuilt.com

Improve Quality Control

Would Recommend

The smoker works, but it arrived with a dent in the door and unfinished parts (I had to tap two screw holes to put it together). MASTERBUILT has a good product, but they need better quality control.

January 16, 2023

From masterbuilt.com

Response from Customer Support

Mathis, Thank you for your feedback. We are very sorry to hear it arrived damaged. Please submit a Contact Us form for further assistance.

Customer SupportJanuary 18, 2023

Great smoker

Would Recommend

Great smoker, held temperature very close to set temperature consistently. Large capacity, Easy to add chips. Great flavor and easy to clean.

January 10, 2023

From masterbuilt.com

New Smoker Performs Despite Build Issues

Would Recommend

Even though the shipping box was not damaged, there were several defects in workmanship on receipt of the smoker (poor corner welds, dinged and bent metal surfaces, components that did not fit well together for assembly, certain parts open and free in the box (screws, etc.). While these facts were discouraging, I still needed to get this one set up for a cook. My original delivery was incorrect and had to ship it back and wait to receive this one for weeks. As far as the cook went, I was pleased...

January 6, 2023

From masterbuilt.com

Response from Customer Support

Bryan from WA, Thank you for sharing your feedback. We are sorry your experience did not match your expectations. Please feel free to complete ou... Read More

Customer SupportJanuary 9, 2023