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730-Sq. in Black Gas Smoker

Ratings & Reviews for Masterbuilt 730-Sq. in Black Gas Smoker

4.1
383
Review
 4.1 out of 5
383 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Masterbuilt 30-inch propane smoker receives mixed reviews. Many users praise its ease of use, temperature control, and ability to produce delicious smoked meats. However, some customers have experienced durability issues, with interior components like the flame bowl and wood chip tray failing prematurely. Quality control problems, such as misaligned holes and peeling paint, have also been reported. While the cooking results are generally excellent, the lack of availability of replacement parts and poor customer service have left some users frustrated.

Customer review summary generated by AI, including incentivized reviews.
383 Customer Reviews

Does not stay lit.

Would Not Recommend

Bought and assembled a couple months ago. Finally got a chance to use it. Two hours into the smoke the flame went out. Not a supply issue. Will only stay lit if you hold the knob in. Let go of the knob it goes out. The heat sensor is installed properly, connections are tight. The controls are simply faulty and based upon dozens of other reviews it’s a common defect.

November 23, 2025

From masterbuilt.com

Response from Customer Support

Thank you for your review of the ThermoTemp XL Smoker. A customer service representative will contact you via email within the next business day.

Customer SupportNovember 24, 2025

Rust and design flaws

Would Not Recommend

I was getting ready to use this unit but the fire box fell out because the bottom had rusted through. This would have been the third year. I bought this same model before and it lasted 3 years. Both were stored in a dry location. This has 3 design flaws: 1) cheap thin sheet metal for the bottom and fire box that is not rust or heat resistant. 2) The wood chip holder / dish allows flames to reach the wood and ignite the chips resulting in a loss of control and over heating. 3) The water pan is ...

November 17, 2025
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Response from Masterbuilt Tech Support

Thank you for your review. We strive to deliver products that not only look good but also meet high standards of quality. Your feedback is invaluable...

Masterbuilt Tech SupportNovember 17, 2025

Masterbuilt

Love it!!!

Would Recommend

This smoker is amazing, its pretty efficient and very easy to use, I love that it requires NO electricity as we live off the grid. I wish it would bet to the 400 mark so I could use it as a oven alternative, but its okay that it doesn't. I use our smoker at least 3 or 4 times a week and have smoked chickens, bacon, steaks of various cuts and thicknesses. I sometimes don't put the wood chips in just cook on a low and slow. Oh Hickory smoked salt is the bees knees along with smoked cream cheese s...

November 15, 2025
Verified Purchaser
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Poorly drilled holes, poor merchant cust svc

Would Not Recommend

Really wanted to love this smoker but the holes were not drilled properly out of the box, the paint is already peeling in spots as well. Do not attempt even beginning to get a warranty request in with the company as it is a hoop jump like no other. Shame as I am over 2 hours from the nearest Lowe’s to return it as well. Avoid!

November 14, 2025
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Response from Masterbuilt Tech Support

Thank you for taking the time to share your recent feedback regarding your smoker. We understand that you are not satisfied with your unit, and we ar...

Masterbuilt Tech SupportNovember 17, 2025

Masterbuilt

This smoker has never let me down!

Would Recommend

[This review was collected as part of a promotion.] I bought this over three years ago and absolutely love it! I have considered purchasing another smoker. This one is still going strong.

November 5, 2025

From masterbuilt.com

Awesome Temperature control

Would Recommend

[This review was collected as part of a promotion.] I bought this smoker 5 years ago & I have smoked turkeys, ribs, deer sausage, cakes, pies, roasts & they ALL turn out amazing!! The temperature control is unbelievable & the wood tray & water tray work perfectly!

November 5, 2025

From masterbuilt.com

"ThermoTemp XL: Big Flavor, Zero Fuss

[This review was collected as part of a promotion.] 🔥 40-Inch ThermoTemp™ XL Propane Smoker: Set It and Savor It As someone who loves the flavor of smoked meats but doesn’t want to babysit a fire all day, the ThermoTemp XL has been a revelation. This propane smoker combines convenience with serious smoking power, and it’s earned a permanent spot on my patio. 🌡️ Smart Temperature Control The built-in thermostat is a game-changer. No more guesswork or constant adjustments—just set your temp...

November 5, 2025

From masterbuilt.com

Simple set up and use

Would Recommend

[This review was collected as part of a promotion.] I have used this for 3 years and it has been integral in my day. Held up well but I think I need a replacement.

November 5, 2025

From masterbuilt.com

Wonderful fearures

Would Recommend

[This review was collected as part of a promotion.] I bought this to replace another smoker. I have had it for about a month and used it to smoke a pork butt and a brisket. Both turned out great.

November 5, 2025

From masterbuilt.com

Smoking

Would Recommend

[This review was collected as part of a promotion.] Great smoker for long smoking. The duel door allows adding wood without losing heat and smoke on what is being smoked. Made two alterations- first was to put a cast iron pan on the burner so more chips could be added. Second was due to my butcher giving me a harder turkey then I ordered. Usually a 14 pound is sufficient for the family thanksgiving. He ran out of the 12/14 so gave me a 19 lb knowing I smoke them and had the knowledge. Was rea...

November 5, 2025

From masterbuilt.com

Great little box

[This review was collected as part of a promotion.] I have owned this smoker for at least 15 years and recently needed to replace a burner shield that holds wood chips. it is nice to do business with a company that supports its product line. i had no problem finding the part i needed and obtaining it at a reasonable price. here is to the next 15 years of smoking goodness

November 5, 2025

From masterbuilt.com

Big upgrade

Would Recommend

[This review was collected as part of a promotion.] I had a smaller vertical smoker before. Besides accommodating much more food at once, it also cooks more evenly. Wood chips work like a charm in a cast iron sitting right on the flame. Great buy.

November 5, 2025

From masterbuilt.com

30” Analog Vertical Propane Smoker

Would Recommend

[This review was collected as part of a promotion.] First smoker I ever purchased. Very Happy with the construction, ease of dialing up temperature, and the price.still looks good and maintains temperature very well. Used it to smoke rubs, pork shoulders, chuck and Tri Tip. Great smoker to start with..

November 5, 2025

From masterbuilt.com

Would Recommend

[This review was collected as part of a promotion.]

November 5, 2025

From masterbuilt.com

So good - I bought 3!!!

Would Recommend

[This review was collected as part of a promotion.] Bought my original Masterbuilt smoker and loved it so much I had to buy my son one, then bought myself a second. Easy to use and works flawlessly.

September 18, 2025

From masterbuilt.com

Dude, plz!

Would Recommend

[This review was collected as part of a promotion.] I have created many master pieces with this oldie but goodie! to the point of rusted out legs and frame. I have a southern pride, expensive unit, but with my wingman Masterbuilt and me can compete against any brand... i'd rather use no other. i start the fire with propane, and later turn off, and allow a slow, smoky burn with wood chunks below. i have many stories...and memories, photos, stored in my brain, under bbq! ty.

September 18, 2025

From masterbuilt.com

Cooks way more than you think!

Would Recommend

[This review was collected as part of a promotion.] I love this unit. Super easy to use. Consistent, reliable cooking temperatures. Well built and designed. Can cook way more food at once than I imagined. Great value.

September 17, 2025

From masterbuilt.com

Set it and forget it!!!

Would Recommend

[This review was collected as part of a promotion.] I bought this smoker a 5-6 years ago. The only complaint that I have is the amount of smoke. When i purchased this i tried using everything as intended but wasn't getting the smoke output i was wanting. I ended up taking the lid off of the chip pan and using larger chunks of wood to produce the amount of smoke that i desired. All in all a great smoker with a few changes made me a happy customer. I have made pork butts, ribs, briskets, full...

September 17, 2025

From masterbuilt.com

Precise operation

Would Recommend

[This review was collected as part of a promotion.] I love working with this vertical smoke. It is so easy to operate. The temperature is easy to maintain the exact temperature.

September 17, 2025

From masterbuilt.com

2 door smoker

Would Recommend

[This review was collected as part of a promotion.] I have had this smoker for a year now and have used it summer and winter. When i 1st got it there was a problem with it staying lit. I called Masterbuilt and they said it probably was a safety feature and told me how to make the simple adjustment. It works great now and have smoked many different things on it and have never been disappointed.

September 17, 2025

From masterbuilt.com