Ratings may include incentivized customer reviews.
What Customers Are Saying
The Masterbuilt 30-inch propane smoker receives mixed reviews. Many users praise its ease of use, temperature control, and ability to produce delicious smoked meats. However, some customers have experienced durability issues, with interior components like the flame bowl and wood chip tray failing prematurely. Quality control problems, such as misaligned holes and peeling paint, have also been reported. While the cooking results are generally excellent, the lack of availability of replacement parts and poor customer service have left some users frustrated.
Customer review summary generated by AI, including incentivized reviews.Good Not Great
Would Recommend[This review was collected as part of a promotion.] The issues I have with this smoker are getting started and temperature control. When starting up, I have to hold the control in for a really long time before it finally stays lit. Also, 250 on the temperature control does not necessary mean 250 so I recommend a wireless or internal monitor.
From masterbuilt.com
Great features. I love the fact that I can set the
Would Recommend[This review was collected as part of a promotion.] Just received it about a week ago. The last masterbuilt propane smoker I had lasted 20 years. Excited to start this new one. Putting together. also very simple well. Seasoning it was also very easy. First cook came out fantastic. Here's to another 20 years using this amazing smoker
From masterbuilt.com
Durable
Would Recommend[This review was collected as part of a promotion.] I got this smoker from a friend who was moving a year ago. He had it for years prior and all I needed was to replace the flame bowl. Easy to use and does a good job as long as you rotate the racks while cooking (lower rack gets hotter than upper). Works better with chips than chuncks.
From masterbuilt.com
Bought in March, junk by May.
Would Not RecommendBought this smoker in March, used it a few times then had my mother-in-law over for Mother’s Day weekend and it decided to fail and not get hot. Weak flame not getting over 100degrees. Tried everything but now just sits on my deck.
Versatile, Convenient and Great Grill/Smoker
Would RecommendI absolutely love the Masterbuilt 30 in Dual Fuel Smoker & Grill. Having the ability to smoke and grill on the same unit makes it incredibly convenient and versatile. The propane setup makes it easy to maintain a steady temperature, which is especially nice for longer cooks. It’s sturdy, well built and easy to move around when you need to move it. I received this from Masterbuilt to review and after using it, it has officially earned a spot in my BBQ grills/smokers rotation. It’s easy to use, e...
From masterbuilt.com
Very reliable smoker
Would Recommend[This review was collected as part of a promotion.] I have had this smoker for over 6 years and it still produces awesome food. I just to replace the pan and give it a little TLC but it still is rocking.
From masterbuilt.com
Love it and Works flawlessly
I have owned this for 3 years now and it has always worked flawlessly. Temperature is very easy to control and uses very little gas. Should get almost 2 seasons out of a tank of gas.
From masterbuilt.com
Poor welds
Would Not RecommendI have had this smoker for awhile and about 3 months ago the door hinge welds broke and the door fell off. I was able to weld it back on but it didn’t last but two cooks. I like the smoker but not the workmanship. .
From masterbuilt.com
Thank you for taking the time to review the 40 inch ThermoTemp XL Propane Smoker. We have included a link to the part needed for the issue you are exp...
Masterbuilt smoker
Would Recommend[This review was collected as part of a promotion.] I got this smoker for my birthday and it is great works really well and is easy to use best smoker i have owned well worth the money
From masterbuilt.com
Great Vertical Smoker
Would Recommend[This review was collected as part of a promotion.] Very happy with this. Large capacity and easy to operate. Very good design. Easy to maneuver when it needs to be moved. Sufficient shelf space for any smoking needs.
From masterbuilt.com
Vertical 2 door gas smoker
Would Recommend[This review was collected as part of a promotion.] I use this weekly and love it. It does everything I want it to do and more.
From masterbuilt.com
Made me the Grill master
Would Recommend[This review was collected as part of a promotion.] I’ve enjoyed smoking mini types of meats in the smoker. Most popular pulled pork, pork butt.
From masterbuilt.com
SMOKER
Would Recommend[This review was collected as part of a promotion.] HIGH QUALITY AND EASY TO USE. WOULD HAVE GIVEN FIVE STARS IF LEGS WERE RUST PROOF.
From masterbuilt.com
My Propane smoker
Would Recommend[This review was collected as part of a promotion.] I bought this smoker liked it a great deal, the pan for wood chips is great, dual doors for access to add more wood chips, overall very pleased. The top door hinge broke making it almost useless.It still works but a pain to use, and clean.
From masterbuilt.com
Thank you for sharing your experience. We’re glad to hear you’ve been enjoying the smoker and features like the wood chip pan and dual-door design hav...
Hassle Free Smoke
Would Recommend[This review was collected as part of a promotion.] After five years of faithful service, my Masterbuilt vertical propane smoker has more than earned its place as a cornerstone of my backyard cooking setup. It has consistently delivered delicious, smoke-infused results, whether I'm tackling a holiday turducken or a Thanksgiving turkey. One of the standout features of my model is the full viewing window. Being able to monitor the color of the meat without opening the door is a game-changer. I...
From masterbuilt.com
Reliable and Consistant Workhorse of a Smoker
Would Recommend[This review was collected as part of a promotion.] My first Smoker was the Masterbuilt - Two Door Propane smoker. I knew nothing about smoking or how to use a smoker. I had to assemble it myself, which I am a nerd and kind of like assembling something so I know it better. However, after reading and researching I decided to fire it up and smoke a couple of whole chickens. They turned out beautiful and of course, tasty. I love the fact that I can control the amount of smoke and temperature manual...
From masterbuilt.com
Smoker
Would Not Recommend[This review was collected as part of a promotion.] I bought this to replace my old smoker just before Christmas. It works great but I do have two gripes. One, the interior area is smaller than I expected, and eighteen lb spatchcock turkey is a tight fit. Two, wood pan is too small to put enough flavor into the meat early in the cook.
From masterbuilt.com
XL gas smoker!
Would Recommend[This review was collected as part of a promotion.] I am writing to share my positive experience with the XL gas smoker I purchased in 2017. When I bought my house, I decided it was time to upgrade from my Masterbuilt 30” digital electrical smoker. I chose the XL gas smoker specifically because I wanted to transition to gas and really liked the glass door feature. After a simple assembly and the initial seasoning, I have since smoked all kinds of meat with it. I am very happy with how well...
From masterbuilt.com

Thank you for reviewing the 30-inch Propane Smoker. We’d like to help get your smoker back up and running. Based on the symptoms described, please ch...