
Ratings & Reviews for LIFETIME 100 Gallon Dual Chamber Tumbling Two Stage Black Rotating Composter Bin
Ratings may include incentivized customer reviews.
What Customers Are Saying
The dual-bin composter is praised for its effective composting capabilities and convenient dual-bin design that allows continuous use. Customers report the compost produced is nutrient-rich and beneficial for their gardens. While some experienced issues with durability over time, the company was commended for their responsive customer service in resolving problems, even for older units.
Customer review summary generated by AI, including incentivized reviews.I liked this product but trouble replacing rusted hinges
My opening mechanism & hinges have rusted and I am having a hard time finding replacement parts. Since the plastic drums still seem like good parts- I wish I could just upgrade the metal components. Please contact me if that possible, thank you!
From lifetime.com
Great Product and Customer Care
I purchased this back in 2013. I have had this in full sun and eventually moved it to a partially shaded area, the plastic holds up really well. Since it was uncovered and exposed to the elements, the metal parts began rusting. I notified customer service and John sent out the parts asap and all free of charge! This company really backs up their products! I am truly satisfied!
From lifetime.com
Great Dual Tumbler Composter
So far, this is a great composter. It took a bit to put together, but it seems very well made. I really like the idea of having two bins, with one always cooking. They are a good height, and the wide opening makes it easy to load leaves and clippings with a shovel. They are very easy to turn, with a good latching system. They also have a very large capacity, which I really like. I already have one bin full and cooking and am working on the other bin. Really seems to be a great product.
From lifetime.com
Loved it until the hinge broke
The inner closing mechanism rusted. Yesterday when I opened the one side the hinge snapped and the lid broke off. Now I only have one drum that works. Is there anyway the hinge can be replaced?
From lifetime.com
Customer service
We bought the composter 3 years ago. We recently found an issue with one of the legs. Lifetime got back to us the same day, and the issue was resolved immediately. This is customer service at its best!
From lifetime.com
Great customer service
[This review was collected as part of a promotion.] Need replacement parts for my double composter and Brenna answered in a timely manner and was very courteous
From lifetime.com
Works OK, but hardware rusted out
Over the past few years I noticed that the locking handles were getting difficult to turn. Granted, my composter is out of the 5 year warranty period, but all of the hardware inside the composter barrels has rusted away to the point where it's falling apart. That latch mechanism has failed on one and is about ready to go on the other. All of the nuts, bolts, brackets and axel show heavy rusting. Clearly, these parts should be stainless steel, not carbon steel. Otherwise I am happy with the compo...
From lifetime.com
Extremely useful!
I am very pleased with this item. I’d watched a neighbor produce an abundance of beautifully rich compost during the past several years so I had to try. The bins arrived with a couple of broken pieces which I quickly took pictures and emailed them to the company. I received a very quick response inquiring where to send the parts. They arrived within a couple of days and my bins are complete and operational. I couldn’t ask for better support. The parts fit exactly as they should, they are sturd...
From lifetime.com
Rusting parts
I have had my composter for 4 years and it has worked great but I have to oil the hinges and latches frequently. Now the pipe that the bins rotate around has rusted in half and the bins are bound on each other. I don't know if I will buy another one but it has been great while it lasted.
From lifetime.com
Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 o... Read More
Double Bin Rotating Composter replacement parts
[This review was collected as part of a promotion.] I requested some replacement parts (hinge and lock lever) for my Lifetime Composter and this company is fabulous! Customer Service Agents Darwin and Terry responded quickly and provided me with the replacement parts I needed quickly, without any fuss. Highly recommend purchasing Lifetime products because this company stands behind its products and the customer service agents are outstanding!
From lifetime.com
Great customer service
[This review was collected as part of a promotion.] Even during this difficult times, Lifetime has excelled in helping their customers in a timely manner. Terry took freat care of my inquiry replacing the locking mechanism, from his home office, and sent the parts right away. Thank you Terry. I hope all of you are safe and healthy
From lifetime.com
Nice composter but not for real life use
Had the tumblers for a couple years and work great for composting but the closure mechanism is not made for real life. Mine seized on the left one after a little over a year and the right one a year or so after that. Completely rusted through and unusable. 3 stars for the function, 0 stars for the construction.
From lifetime.com
I'm so sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reach... Read More
Poor design
The aerator bar was missing two holes, which I had to drill myself to complete assembly. After encountering this issue I read others also had this problem. The biggest problem is that the bars of the metal latching mechanism do not fit in the holes inside the drum. I have to forcefully push the lid down to get the lid to lock. I previously purchased the composter that uses clips (60058) to close and it worked great.
From lifetime.com
I'm sorry you're having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out ... Read More
Great product! Great company!
[This review was collected as part of a promotion.] Years ago I bought their dual composter. As an avid gardener, it is the best investment I ever made. Not only does it perform extremely well, the customer service is amazing. After years of heavy usage, one of the lid hinges broke. When I contacted them, they offered to send me a set of hinges out at no charge. No begging, no threatening, I would have even paid for them. their customer service matches their product. OUTSTANDING!!!
From lifetime.com
Request for repair parts
The hinge failed on our Composter. We contacted the company and they were very expeditious in satisfying the warranty at no cost to us. This was handled with complete professionally and courtesy for which we are thankful.
From lifetime.com
Lifetime, so ironic!
We bought this double bin composter but are hugely disappointed. As many others have mentioned, the interior parts have rusted and have rendered this composter useless. The concept behind this composter is very good, rotating for example, but the execution is poor. I would not expect these parts to break after a few years.
From lifetime.com
I'm so sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reach... Read More
Compost tumbler
[This review was collected as part of a promotion.] Compost tumbler makes composting a breeze. Easy to fill and turn. Love it!
From lifetime.com
Loved this before...
[This review was collected as part of a promotion.] Lot of things to love about this composter until the problems start. Needs a warning about metal parts that rust and then the composter lids will NO longer open. I was taking good care of my composter but unless I had a roof over the space where I stored it, this was going to happen in time!! Things to love - great size and height that made it easy to access and use, 2 bins were great - you could keep adding while the other bin was "cooking"...
From lifetime.com
I'm so sorry you have not had a good experience. Please give us a call in customer service to see if we can make this right for you. We can be reach... Read More
Best home composters ever.
[This review was collected as part of a promotion.] These composters are sturdy, easy to load, hold a lot of material and make the richest compost ever. Ours are about ten years old and work like they did when they were new. The service from the company is also excellent.
From lifetime.com
Great customer Service!
This composter was bought as a gift for me. Within a year there was rust on the parts. 2ish years in and the lid rusted off. I called & spoke to the friendliest rep, Jonathan, who issued me an entire new hardware set in less than 20 minutes. Amazing. I like the composter and am happy they are sending replacement parts.
From lifetime.com
Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 o... Read More