Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Many customers are satisfied with the quality, appearance, and ease of installation, but some have experienced issues such as missing or incorrect parts, defective products, and problems with the installation process. The product's functionality and look have been praised, but the customer service has been inconsistent, with poor communication and difficulty resolving issues.
Customer review summary generated by AI, including incentivized reviews.Pricey
Would RecommendI thought it was a bit expensive but the unit seems to work fine. Not crazy about the appearance of the mounting brackets in the center
Love the new 1" cordless design for Riveria Blonds
Would RecommendI purchased 5 blinds to replace some 28 year old corded blinds and am very impressed with the 1" Riveria metal blind cordless. The 28 year old Levalor 1" metal blinds are still working flawlessly and will be moved to different windows in my home.
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Did not seem to be too concerned about this
Still Don’t have them vertical came in first have to store large vertical for over seven weeks before the other ones will come in
Verified Purchaser
I'm sorry to hear of the delay with your order. Thank you for taking the time to bring this to our attention. If you would like to reach out to u...
Check your order carefully
Would Not RecommendA few of the blind slats were krinkled
I'm sorry to hear that the blinds were received damaged. Thank you for taking the time to bring this to our attention. Please reach out to us at ...
Missing parts
Would Not RecommendThere is a part missing and when I called Levolor they said call Lowe’s. When I called Lowe’s they said call Levolor. When I told the Lowe’s CSR what the problem was, she said the missing part would be sent via USPS. It’s been almost 2 weeks and still no part.
I'm sorry to hear that you have not received your parts. I can understand your frustration with such a long wait. Please reach out to us at 1-800...
Low Quality
Would Not RecommendReceived incorrect mounting Brackets, model requires "STYLE 1 Bracket" but style 2 bracket shipped So we cannot hang the new blinds, Please send corect brackets ASAP, ALSO Low Quality compared to previous Levolor blinds
James, I'm sorry that you received the incorrect brackets. Please reach out to us at 1-800-538-6567, one of our product specialist will be able t...
Valance Slat Replacement Problem
I ordered blinds for 11 windows. There is a nick in the paint on one of the valance slats. In order for me to get it 'fixed' I am required to take down the whole blinds from that window, take it to the store and reorder the whole window blinds. Only one small slat replacement would be required. This seems like a major waste of time and money.
I'm sorry to hear that the blind was damaged. Unfortunately, we are unable to order the valances separately for this product. Your comments will ...
too short too late
Would Not Recommendtoo short to late
I'm sorry to hear that the blinds were too short. Thank you for bringing this to our attention. If you would like to reach out to us, we can be c...
Great Blind
Would RecommendBlind is 1 and a half inches too short.
I'm sorry to hear that the blinds were too short. Thank you for bringing this to our attention. If you would like to reach out to us, we can be c...
Don’t be in a hurry to get them.
We have never received our product. They said two weeks, now they say maybe two more weeks.
I'm sorry to hear that you have not received your blind. Please reach out to us at 1-800-538-6567, one of our representatives can assist in getti...
will not be delivered on time
Would Not Recommendstill have not received
I'm sorry to hear that you have not received your product. Thank you for bringing this to our attention. Please reach out to us at 1-800-538-6567...
Blind was cut to wrong size and had to be returned
Would Not RecommendBlind was cut to the wrong size. Lowe's refunded my money.
I'm sorry to hear that the blind was received in the wrong measurement. Thank you for taking the time to bring this to our attention. If you woul...
Good but not as as the one that I remember.
Would Not RecommendThe blind has a slight bend about 1/2 way in the middle
I'm sorry to hear that there is a bend in the blind. Please reach out to us at 1-800-538-6567, one of our product specialists can assist in getti...
Not received yet..has taken too long😒
Susan, I'm sorry to hear that you have not received you blinds. Thank you for bringing this to our attention. Please reach out to us at 1-800-538...
Same as above
Would RecommendStephanie helped us with the process of the blinds that we purchased. She also referred us to Rico the installer. He did a great job. We were so pleased with the blinds that we order for our leaving and dining room windows that we also order the same kind for our second floor windows. Stephanie went above and beyond to help us with everything Great job both of you. We're very pleased. Maria & John
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...