Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Many customers are satisfied with the quality, appearance, and ease of installation, but some have experienced issues such as missing or incorrect parts, defective products, and problems with the installation process. The product's functionality and look have been praised, but the customer service has been inconsistent, with poor communication and difficulty resolving issues.
Customer review summary generated by AI, including incentivized reviews.New window blinds purchased and installation.
Would RecommendAll was really good. Purchasing, measuring and installation of blinds went exceptionally well.
The process is easy.
Would RecommendNice, clean quality look! Easy, reliable use.
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Lowe's great! Levolor install limited
Would RecommendInstructions did not cover what must be a new wall clasp with screw. Nothing I could find online. Could not even find an image of the blind holder. First attempt resulted in blind falling and breaking a piece of plastic. Would have added instructional photos but site did not work for this. Could indicate whether I would recommend to friend on this review. Lowes was wonderful in helping select and order.
Verified Purchaser
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they sent the incorrect hardware with my order
Would Recommendlooks nice
I'm sorry to hear that the wrong hardware was sent to you. Thank you for bringing this to our attention. Please reach out to us at 1-800-538-6567...
They look great
Would RecommendVery nice blinds
Verified Purchaser
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Don’t bother.
Would Not RecommendThey need to learn how to measure. The blinds didn’t fit the windows. Had to cancel the entire order.
I'm sorry to hear that the measurements were not correct. If you would like to reach out to us, we can be contacted at 1-800-538-6567, one of our...
Quality has declined.
We've had custom Levelor blinds for years and have been very satisfied with the quality. However, recently we purchased a custom blind that had a defect and the installer reordered a new blind. Unfortunately, it had the exact same defect. Very disappointing.
Verified Purchaser
Charles, I'm sorry to hear of the defect with the blind and it replacement. Thank you for taking the time to provide us with feedback on the prod...
New head rail will not fit into old box brackets
Would RecommendI purchased these to replace 30 year old worn out Levolor blinds at my mother’s home .. hoping for a direct drop-in fit into the old box bracket mountings .. to avoid extra work. The new blinds and box brackets are slightly different .. the new blinds will not fit into the old box brackets. So, I needed to remove the old and install the new box brackets .. no big deal. The new blinds look great. No more pull cord .. new design is a push button / cordless design. I will be purchasing more of thes...
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Good blinds
Would RecommendNice simple look
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Great experience
Would RecommendSatisfied with all aspects of the process very happy with our purchase
Verified Purchaser
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Not ideal for a bedroom!
Would Not RecommendI purchased the Rivera Complete blind for a large window in my bedroom. I have installed the blinds and the quality is nice and they fit perfectly in the window. The blinds did not come with installation instructions but I was able to figure out how to install. The blinds are NOT PRIVACY BLINDS meaning there are large routing holds that let light into the bedroom. I totally regret purchasing these blinds and now am stuck with costly blinds that I do not like. These blinds would be nice for a fa...
I'm sorry to hear that the blinds did not meet expectations. Thank you for taking the time to provide us with feedback on the blinds. We do offer...
Everything is perfect. Installer magnificent!
Would Not RecommendVerified Purchaser
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Quality product
Would RecommendEasy to install. Replaces the blinds I had before.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...