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Next Generation 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

4.3
100
Review
 4.3 out of 5
100 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the generator for exceptional reliability and seamless automatic operation during power outages, with most highlighting consistent performance and quiet operation. Many appreciate the automatic start/stop functionality and smooth power transfer that keeps homes running without interruption. Several report the unit never failed when needed, even during extended storms. Some mention frustrations with WiFi connectivity and app responsiveness issues. A few experienced initial setup difficulties or missing components. Despite these drawbacks, most customers consider the generator a dependable investment that delivers outstanding peace of mind.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

Should not have to prepay for future installation

I can understand prepaying for generator, but why the installation for a date several months out.

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracJanuary 4, 2022

Generac

Generac generator 18kw

Would Recommend

I like that it’s been around for years and very dependable. I have neighbors that have generac.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracDecember 9, 2021

Generac

Terminal block's ID Labels

Would Recommend

Great product & delivery from Lowes went well. Had some initial trouble with the start up process. Found the Identification Labels not placed correctly on the control terminal blocks. Contacted Generac & they were absolutely no help. Their customer support & troubleshooting on the phone is not worth the effort.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracNovember 8, 2021

Generac

No help on information needed

Purchased the product. Store not helpful on information needed for home association approval. Could cause delays and rejection from the committee of home association

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracOctober 27, 2021

Generac

Be sure to read about and ask questions

Would Recommend

The Generator was delivered to the local store in excellent condition of the crate and loaded very quickly. Order waiting was very quick. And the generator is hooked up and doing well. I am the home owner and I was able to get everything done properly without having to hire outside help. I did get advice from other people in the industry as to Gas and electricity hook Up. Genarator is a product and look forward to many years of service. Not to mention 2 years no interest as a excellent deal. Tha...

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracOctober 15, 2021

Generac

Generator

Would Recommend

Its too large, I need a smaller one. It was difficult to judge size on line. I need to seap it out please. Other than that it is fine.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracSeptember 22, 2021

Generac

Fast shipping

Would Recommend

It came in quick and the employees helped load it awesome

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracJune 29, 2021

Generac