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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

3.9
105
Review
 3.9 out of 5
107 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Good but could be great

Would Recommend

While this product works we have had a leaking issue with the side res the entire time 3 times I have contacted support for a replacement but it just goes into a black hole.

September 28, 2024

From geappliances.com

Response from GE_Appliances

We'd like to help with your ice maker leaking issues. Please refer to this link for some helpful troubleshooting tips: https://products.geappliances.c...

GE_AppliancesSeptember 30, 2024

Only worked for one month!

Same issue as John! But ours only worked for about a month. Husband did all the things recommended and worked harder than anyone should have to work on a brand new expensive ice maker. Just keeps saying add water.

September 21, 2024

From geappliances.com

Response from GE_Appliances

We'd like to lend a hand with your Opal. If the unit keeps saying to add water, there are a few tips you can try that may resolve this. Please refer t...

GE_AppliancesSeptember 23, 2024

Very disappointed! Only worked for two months!

Would Not Recommend

My ice maker started out great. We loved it and so did our family and friends . I say “loved” because after just 2 months it no longer works. It just displays “Add Water” . We have followed the only suggestion I found on line suggesting ther might be air in the lines. I have drained the machine at least five times now and also “unplugged it for three to four hours” as suggested to allow the machine to “reset”. None of these attempts worked. I am really disappointed since I was looking forward...

September 13, 2024

From geappliances.com

Response from GE Appliances

Our filter is designed to process through approximately 40 gallons of water (around 3 months of normal use); if you installed the scale inhibiting fil...

GE AppliancesSeptember 13, 2024

Machine must be level 2 avoid ‘needs water’ error

Would Recommend

We love this machine. We’ve had it for more than 6 months with no issues. Cleaned it when the message popped up and easy to fill both the main and backup tanks. The only thing I wanted to change was move it to the back part of the kitchen since it’s noticeable when it’s making ice (as in louder than our fridge or dishwasher). I put it through the clean cycle and moved it to its new spot, filled it up with water and completed all the normal steps. It kept cycling and saying it needed more water. ...

September 3, 2024

From geappliances.com

Slow at first, now a must have!

[This review was collected as part of a promotion.] Love this! It is easy to clean and very durable. It is larger than I thought, but it has a sleek design that looks good on the counter. It’s relatively quiet and produces great quality ice (I use spring water in gallon jugs) It took some time to make ice in bulk at first, but as it ran more consistently it became a lot quicker. Definitely suggest using the side tank as well for a larger quantity of ice and less refilling. Keeping it running o...

July 30, 2024

From geappliances.com

Highly recommended!

[This review was collected as part of a promotion.] I loved the nugget maker and the consistency of the ice it makes. It has a great capacity and is not very loud at all. The design is elegant and it is practical and easy to clean. Would recommend! Just be aware of the size (pic for reference) as it may not fit in smaller places.

July 24, 2024

From geappliances.com

Response from GE_Appliances

We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your ice maker.

GE_AppliancesJuly 30, 2024

You Must have it!!!

[This review was collected as part of a promotion.] Oh my gosh! It’s absolutely stunning! The white color is impeccable, and its design is unbeatable. You can place it anywhere, and it will look fantastic no matter what. It’s incredibly quiet, extremely clean, and the ice cubes are perfect for any cocktail. They’re the ideal size and last a long time in the glass. I'm absolutely thrilled and in love with this machine; it's the best thing I've had in a long time!

July 21, 2024

From geappliances.com

Response from GE_Appliances

We're glad to know that you your new Opal is working well! Thank you for taking the time to post this review. We're really fond of this unit as well....

GE_AppliancesAugust 2, 2024

Amazing countertop ice machine!

[This review was collected as part of a promotion.] I received this ice machine free from Influenster and GE in exchange for my honest review . The GE Profile Opal 2.0 Nugget Ice Maker model XPIO13SW2SS is amazing! Not only is it a beautifully designed stainless steel appliance, but it's worth the space on your countertop. My family has loved the copious amount of beautiful ice it makes, and it encourages us to drink so much more this summer! It fits beneath standard cabinets, and comes with an ...

July 19, 2024

From geappliances.com

Very durable and make ice fast

[This review was collected as part of a promotion.] Its for a person who love to eat ice because it's the perfect size , machine is easy to use and clean .in my opinion I would say it's loud but it's an appliance so that fine.

July 16, 2024

From geappliances.com

One of the best ice makers I’ve ever owned !

[This review was collected as part of a promotion.] I highly recommend this product to anyone who’s looking for a new ice maker. It’s easy to clean and use . My family and I love it and have been using it everyday since I got it. I use it for all of my drinks and ice coffees💗

July 16, 2024

From geappliances.com

Realmente increíble!

[This review was collected as part of a promotion.] Really fascinated with this ice maker, the durability of the ice is incredible, its design is really fascinating! Its performance is impressive! I fell in love with how easy it was to clean it!

July 16, 2024

From geappliances.com

Speed Ice Queen

[This review was collected as part of a promotion.] Such a great and speedy ice maker. It cleans with ease and creates a softer crunch, perfect for drinks!!! It is sleek and an average sized countertop ice maker with some noise. It is fairly easy to clean and refill. The speed of the ice creation makes up for the noise, you have ice in about 20 minutes after unboxing!!

July 9, 2024

From geappliances.com

This Amazing Machine is So Worth It!

[This review was collected as part of a promotion.] The GE Profile Opal 2.0 Ultra ice maker is a truly amazing machine. Now I have the "good" ice right at home! The most delicious, perfectly crunchy, ultra cold ice in around 30 minutes. Set up was pretty easy, it took about 15 minutes to go through cleaning cycles and then ice started forming within 10 minutes. There is some noise, but I dont feel it is too loud. Its great for having guests over as the machine will continue making ice until th...

July 3, 2024

From geappliances.com

It will keep your water cold all day and lasts all day

[This review was collected as part of a promotion.] the noice level is a little loud but the ice lasts all day and keeps my water cold. It is very easy access with getting the ice into my cup and cleaning it. the design is very good and very easy.

July 1, 2024

From geappliances.com

Overall fantastic ice maker!

[This review was collected as part of a promotion.] I absolutely love the GE Opal 2.0! It’s has a really sleek design and looks great on the counter top. The bin is the perfect size and I’ve loved the crunchiness of the opal ice. I live in a hard water zone so I’ve been using distilled water to prevent build up- the care and maintenance is definitely a commitment, but really simple and overall quick, easy, and so worth it! The appliance is also not quiet all the time, so you may need to be min...

June 28, 2024

From geappliances.com

Ice quality

[This review was collected as part of a promotion.] Very amazing machine! Love the ice quality and it’s the perfect texture to chew on! Makes ice very fast and is honestly not too loud at all I don’t hear it at night when sleeping. Love the little scoop it comes with too! Very easy set up

June 27, 2024

From geappliances.com

Works quickly

[This review was collected as part of a promotion.] Super easy to clean. Seems to make ice fast. Should last a long time. Simple to use right of the box. My wife goes through a ton of ice and this keeps up with her.

June 25, 2024

From geappliances.com

Amazing

[This review was collected as part of a promotion.] Absolutely in love with my GE nugget ice maker! The sleek design and opal (white) color make it look so beautiful on my countertop. The setup was very simple and the ice maker is very easy and self explanatory to operate. It makes ice relatively fast and the nugget ice cubes are small and chewy, they’re absolutely perfect to use with all the drinks we make! The water tank is on the side and is relatively big, so the water doesn’t need constant ...

June 24, 2024

From geappliances.com

My family LOVES IT

[This review was collected as part of a promotion.] My family and I absolutely love this thing. I don’t like chewing on ice but my husband and kids do, and they love the ice this makes. It’s very quick, only a couple hours to fill completely. My husband has been sick and he’s been filling up his cup with ice over and over again and we still haven’t run out. It’s also convenient to fill the water tank, I really like that feature. My only complaints are that it’s pretty high maintenance. It needs ...

June 21, 2024

From geappliances.com

Ice, Ice Baby! 🧊

[This review was collected as part of a promotion.] Where to begin!? Initially, I was supposed to receive the GE Profile Opal 2.0 Nugget Ice Maker, which is an older model. However, I was fortunate enough to be gifted the new and improved model, the Opal 2.0 ULTRA, which was just released this year, courtesy of Influenster! Therefore, I am absolutely grateful because I have wanted an ice maker like this for quite some time. My first impression: this machine is beautiful. The stainless steel ext...

June 20, 2024

From geappliances.com