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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

3.9
105
Review
 3.9 out of 5
107 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Great purchase from a solid company

Would Recommend

Had some bad problems with the first one we got, but the warranty held up and GE took great care making things right.

February 23, 2026

From geappliances.com

Terrible noise

Would Not Recommend

Do not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.

February 21, 2026

From geappliances.com

Response from GE_Appliances

We would like to review your situation further and have sent you an email with additional information.

GE_AppliancesFebruary 23, 2026

Transformational!

Would Recommend

I’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.

February 14, 2026

From geappliances.com

Perfect!

Beautiful. Quiet. Great ice production. Easy to use.

February 5, 2026

From geappliances.com

Instructions lacking

The instructions sucked. Had to google for videos.

January 27, 2026

From geappliances.com

Response from GE_Appliances

We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.

GE_AppliancesJanuary 28, 2026

Ice master

Would Recommend

GE Opal produces delicious nugget ice faster than any other machine I’ve used. While it looks sleek on the counter and boasts an impressive storage capacity, that comes at the cost of a sizable portion of your countertop. You’ll definitely hear it working, but it makes more of a steady hum that is not at all distracting. If you’re looking for a premium machine that delivers the best ice and lots of it, this is your machine.

January 19, 2026

From geappliances.com

Great ice but is it worth it?

Would Not Recommend

Don't waste your money. Two of these units in approximately 18 months have failed! The first failed after only a few months and he replaced it with a new unit. About a year later that unit has failed. I love the ice this unit made but I am convinced there is a design flaw. Read the reviews! Not just the reviews made when new....read all of the reviews and you will see that these machines are prone to failure. GE needs to stand behind their product!

January 17, 2026

From geappliances.com

Response from GE_Appliances

We apologize that you’ve had issues with multiple units, and we’d like to look into your situation. If the Opal isn’t making ice, we recommend disconn...

GE_AppliancesJanuary 20, 2026

Noise. Swealing

It almost lasted a week before the notorious squealing sound came. I will try to upload a video. They have it listed as “optional”. They have got to do a mass recall on these and fix the problem. Search YouTube for “ge ice noise”. You will be amazed. Sadly, it makes awesome ice. Now to get the noise fixed

January 5, 2026

From geappliances.com

Response from GE_Appliances

We’d like to assist with this issue you’re having with sound. We have information about sounds you may hear in this article: https://products.geapplia...

GE_AppliancesJanuary 8, 2026

Beautiful

Would Recommend

Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests

January 4, 2026

From geappliances.com

Good machine but buy distilled water or it won't l

Would Recommend

This is my 3rd opal, the first one worked great loved it, fast ice, perfect size..but they only last so long..My 2nd one i got in 10/25). 2 weeks in it wouldn't stop flashing clean, i did both cleanings and nothing, i called we tried a couple things. No luck they sent me a new one, 2 weeks in same thing, i called and Finally she told me to take the filter out and I was using the blue one, the better one... its not better. She said its probably all clogged up it happens. In 2 weeks!! she told me ...

January 3, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with your Opal ice maker's light not working. We recommend you reset your Opal ice maker by unplugging it for 2 minutes. We will b...

GE_AppliancesJanuary 7, 2026

Restaurant Quality Ice Nuggets at Home!

Would Recommend

[This review was collected as part of a promotion.] I use this all the time. No crazy cracked up, cumbersome ice trays or nasty store ice bags. No more dirty hands touching my ice. I get restaurant quality ice when I want and need it. The ice from this machine makes my dr8nks extra refreshed. Thank you GE for this awesome nugget ice maker.

December 29, 2025

From geappliances.com

Sweepstakes

Excited to start using this ice maker

[This review was collected as part of a promotion.] I was gifted this ice maker by my son and daughter-in-law for Christmas.I have only just started using it but I love it the ice is high quality, the machine looks like it's well made and there's not very much noiseand it looks like there should be plenty of ice. I am excited to continue using this ice maker this Summer that should be the real test!

December 28, 2025

From geappliances.com

Sweepstakes

This is the ice machine y yo u want!

Would Recommend

[This review was collected as part of a promotion.] This is THE ice machine that will give you that small, crunchy, SONIC restaurant type of ice! Better than the ice they give you in the hospital! This is the machine you want!

December 24, 2025

From geappliances.com

Sweepstakes

Great ice but too squeaky

Love the ice, hate the noise. This is a great product except that despite sanitizing and descaling, this device makes squeaking noises. Even got a replacement through warranty and same issue started again within 2 weeks. I guess it’s a design flaw.

December 17, 2025

From geappliances.com

Response from GE_Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...

GE_AppliancesDecember 19, 2025

In heaven!

Would Recommend

I bought this icemaker after one year of frustration with the cheap one I had previously. I cannot even begin to say how grateful I am. Easy to install and run. Super quiet. Generates amazing ice. And somehow the ice doesn’t seem to melt as fast in the container, so the compressor goes on far less often than my old one. I’m in heaven!

December 11, 2025

From geappliances.com

Easy Set up

[This review was collected as part of a promotion.] Set up is a breeze. Great instructions. Set up and making ice in 10 minutes. First batch were a legit pellets as advertised.

December 7, 2025

From geappliances.com

Sweepstakes

Great features with app

Would Recommend

[This review was collected as part of a promotion.] This product makes fantastic ice, it fit right under my wet bar cabinets.

November 29, 2025

From geappliances.com

Sweepstakes

Loud noises

Would Not Recommend

[This review was collected as part of a promotion.] Well I finally bit the bullet and purchased this ice maker. Took the first one back for an exchange because of the noise level, it squealed so very loud. The second one did the same thing after just two weeks. VERY loud. Then I contacted GE and they were able to ship a new ice maker; I sent the second machine direct to them (GE). Well two weeks later the ‘new’ 3rd machine is making the same squealing noise, and it already wants me to sanitize t...

October 25, 2025

From geappliances.com

Sweepstakes
Response from GE_Appliances

We are sorry to hear about your Opal's needing to be replaced. We'd like to help go over the sounds you are noticing. When the Opal is in need of de...

GE_AppliancesOctober 27, 2025

Disappointed

[This review was collected as part of a promotion.] Sadly this is my second one only because the first I would have given 10 stars. This one 2. GE replaced only to now have one that makes strange noises on and off. Very disappointed.

September 26, 2025

From geappliances.com

Sweepstakes
Response from GE_Appliances

We are sorry that this replacement Opal is creating unusual sounds. We see that you are working with our team, and we advise you to continue doing so ...

GE_AppliancesSeptember 29, 2025

Good Ice maker

Would Recommend

[This review was collected as part of a promotion.] Great ice maker except for the filter. It is a piece of junk. Didn’t last 3 weeks. Took it out and put the screen in and it works fine now.

September 19, 2025

From geappliances.com

Sweepstakes