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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

4.0
115
Review
 4 out of 5
118 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.

Customer review summary generated by AI, including incentivized reviews.
118 Customer Reviews

Awful Started screaming after installed in two day

Would Not Recommend

I’ll be returning it. It makes a lot of screaming noise.

May 15, 2026

From geappliances.com

Response from GE_Appliances

We recommend ensuring you have a minimum of 4" of air clearance on all sides and back for your Opal. Also make sure the vent openings on the side are ... Read More

GE_AppliancesMay 19, 2026

Great product

Great ice maker, quick, quiet, and we love the ice nuggets. Easy to add water

May 6, 2026

From geappliances.com

Not as good as the older model

Would Not Recommend

This machine makes more slush than ice. It also starts at random times making an excruciating loud noise for a long time. We have to unplug it in order for it to stop. Definitely returning it.

May 3, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with the sound level of your Opal, we are going to reach out via email to gather more information, please reply at your earliest c... Read More

GE_AppliancesMay 6, 2026

Best possible ice you can have at home.

Would Recommend

We waited a long time for this ice maker to come through development and into production and it was well worth the wait. The quality of the ice made with this product is absolutely outstanding. This is the second unit we’ve owned as our original one died after 4 years of continuous service. We now can’t live without one and our whole family thoroughly enjoys it daily.

May 3, 2026

From geappliances.com

Great ice maker

Would Recommend

makes ice very quickly. i wish it had a setting for cubed but it is an amazing ice maker and it is more quest then alot of the other options ive had before. the self cleaning is very good as el and the ice is very consistent nothing to big or small. it is a bit big the size of it for my bar but we mad it work.

April 28, 2026

From geappliances.com

Awesome

Would Recommend

It has been great to have ice all day long. I use it at school and all my coworkers love to come get ice.

April 26, 2026

From geappliances.com

Opal review

Would Not Recommend

On my second one as the first opal I received only lasted 60 days before it starting screaming whenever it turned on. Was replaced under warranty. Have had my second unit less than 30 days. Is working but didn’t even use for 3 days when the sanitize light came on. After 2 weeks it says it needs a new filter. I have a water softener and osmosis system so unsure why the unit constantly needs to be sanitized and a new filter so soon. I think the manufacturer needs to work the kinks out of the...

April 2, 2026

From geappliances.com

Response from GE_Appliances

We’d like to provide information about your Opal, and address these issues. Regarding sanitizing, we recommend following the cleaning instructions and... Read More

GE_AppliancesApril 3, 2026

Opal ice machine

So far its ok. The ice doesnt seem as hard as the last one we had .. its more of a slushy consistency

March 23, 2026

From geappliances.com

New Features

Would Recommend

This unit is my third GE countertop ice maker. The unit appears to have many upgrades. The scale inhibiting filter, air filter, and enhanced control panel. I use nothing but distilled water in my units and follow the cleaning instructions on a monthly basis. We will see if this unit makes it more than 18 months.

March 21, 2026

From geappliances.com

disappointed

Would Not Recommend

The design and performance was really complete in the beginning. However, the lighted instructions on the front were always malfunctioning. (ex. when it says needs more water, the reserve tank was full. Then when says making ice was not. Says to sanitize when I sanitized a week before as the instructions said with new filter. The capacity and noise level was just fine for us.

March 12, 2026

From geappliances.com

Response from GE_Appliances

We'd like to help out with the indicators not going away. We recommend trying out an electronic reset, to help with the controls. This can be done by ... Read More

GE_AppliancesMarch 13, 2026

Great chewable ice!

Would Recommend

This is my second opal ice maker, the first one was destroyed along with my house by a tornado. I really love my opal ice maker! Makes the best chewable ice, better than Sonic's ice. I noticed my second unit has some improvements, glad to see them. The only negative I can say is if you don't have counter space to place it by a sink to drain it, be prepared to pick it up, it's a bit heavy.

March 3, 2026

From geappliances.com

Response from GE_Appliances

We are in love with our Opal ice makers and we are happy that you are sharing your experience with your new unit! To help you get the most out of your... Read More

GE_AppliancesApril 10, 2026

Great purchase from a solid company

Would Recommend

Had some bad problems with the first one we got, but the warranty held up and GE took great care making things right.

February 23, 2026

From geappliances.com

Terrible noise

Would Not Recommend

Do not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.

February 21, 2026

From geappliances.com

Response from GE_Appliances

We would like to review your situation further and have sent you an email with additional information.

GE_AppliancesFebruary 23, 2026

Transformational!

Would Recommend

I’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.

February 14, 2026

From geappliances.com

Perfect!

Beautiful. Quiet. Great ice production. Easy to use.

February 5, 2026

From geappliances.com

Instructions lacking

The instructions sucked. Had to google for videos.

January 27, 2026

From geappliances.com

Response from GE_Appliances

We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.

GE_AppliancesJanuary 28, 2026

Ice master

Would Recommend

GE Opal produces delicious nugget ice faster than any other machine I’ve used. While it looks sleek on the counter and boasts an impressive storage capacity, that comes at the cost of a sizable portion of your countertop. You’ll definitely hear it working, but it makes more of a steady hum that is not at all distracting. If you’re looking for a premium machine that delivers the best ice and lots of it, this is your machine.

January 19, 2026

From geappliances.com

Great ice but is it worth it?

Would Not Recommend

Don't waste your money. Two of these units in approximately 18 months have failed! The first failed after only a few months and he replaced it with a new unit. About a year later that unit has failed. I love the ice this unit made but I am convinced there is a design flaw. Read the reviews! Not just the reviews made when new....read all of the reviews and you will see that these machines are prone to failure. GE needs to stand behind their product!

January 17, 2026

From geappliances.com

Response from GE_Appliances

We apologize that you’ve had issues with multiple units, and we’d like to look into your situation. If the Opal isn’t making ice, we recommend disconn... Read More

GE_AppliancesJanuary 20, 2026

Noise. Swealing

It almost lasted a week before the notorious squealing sound came. I will try to upload a video. They have it listed as “optional”. They have got to do a mass recall on these and fix the problem. Search YouTube for “ge ice noise”. You will be amazed. Sadly, it makes awesome ice. Now to get the noise fixed

January 5, 2026

From geappliances.com

Response from GE_Appliances

We’d like to assist with this issue you’re having with sound. We have information about sounds you may hear in this article: https://products.geapplia... Read More

GE_AppliancesJanuary 8, 2026

Beautiful

Would Recommend

Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests

January 4, 2026

From geappliances.com