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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

3.9
105
Review
 3.9 out of 5
107 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Great ice, easy to use once set up

Would Recommend

[This review was collected as part of a promotion.] Works extremely well. Takes some time to correctly set up and sanitize (and rinse!), but once it's done it makes the best ice in 10 minutes flat. Less noisy than I thought it would be based on the other reviews -- yes you can hear it, but it's quieter than an air fryer.

September 11, 2025

From geappliances.com

Sweepstakes

Quieter than original

Would Recommend

[This review was collected as part of a promotion.] Day 1 of having my new ice maker. Comparing it to the original Opal, I will say that this one is much quieter. Which owls what I wanted. After 5 years, our original finally stopped making ice but not before it started making horrible loud noises. I like that this newer model is much quieter and a bit smaller. However, the downside seems to be that the water reservoir is smaller. Day one and the tank is already half empty.

September 3, 2025

From geappliances.com

Sweepstakes

greta ice maker

Would Recommend

[This review was collected as part of a promotion.] have enjoyed making ice for drinks. fantastic machine

September 3, 2025

From geappliances.com

Sweepstakes

Won’t last

Would Not Recommend

Machine broke around two years ago monthly maintenance/cleaning was done. Still did not last. No help from the company. Huge expense with no fix or service.

August 29, 2025

From geappliances.com

Response from GE_Appliances

We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please...

GE_AppliancesSeptember 2, 2025

Amazing

Would Recommend

The GE Profile Opal 2.0 Nugget Ice Maker produces perfectly soft, chewable nugget ice quickly and in generous amounts, bringing restaurant-quality ice right to your countertop. Its sleek stainless steel design, compact footprint, and built-in Wi-Fi with the SmartHQ app make it both stylish and convenient, allowing you to schedule ice production and monitor performance from anywhere. The self-cleaning cycle keeps ice fresh with minimal effort, and its fast, efficient operation ensures you’ll alwa...

August 15, 2025

From geappliances.com

Capacity is something I really wanted.

Would Recommend

Capacity/ Its good but will be better when I get the side tank and clip. Why was it not included? Model: XP1023SW1SS Serial: HZ003615 Production: seems ok.

August 5, 2025

From geappliances.com

Quickly makes ice. Fresh taste

Works well. Quick. Setup. Quiet. Easy to clean.

August 4, 2025

From geappliances.com

We shall see

Would Recommend

So far the ice machine is doing great. Ice is really small. As far as the instructions i think they could be a little more detailed. But over all seems good

July 31, 2025

From geappliances.com

SO FAR SO GR8T!!!

Would Recommend

SO FAR SOO GR8T!!! Love the side water container. Love the bullet ice. Love the amount of ice in the hopper bin.

July 29, 2025

From geappliances.com

Loud bangs

Would Not Recommend

My son bought this for me for a Christmas present. Thinking since it was GE and that it was expensive that it would be a good reliable product. After 1 year it got really loud and looked it up and the compressor has to be thawed out. I have to do this weekly along with cleaning. Now after a year and a half it now just hums with no ice. This is a piece of junk and definitely not worth the money.

July 29, 2025

From geappliances.com

Response from GE_Appliances

We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Pleas...

GE_AppliancesAugust 5, 2025

Best yet!

Would Recommend

Love this nugget ice maker! Quiet and makes great ice!

July 13, 2025

From geappliances.com

Easy to use , makes ice fast, love the water tank.

Love the ice. This is my second machine. First one I got when going thru chemo. I got my daughter one for Christmas and she loves it.

July 11, 2025

From geappliances.com

Love my OPAL

Would Recommend

This is the third Opal Nugget Ice Maker. I absolutely love it! We purchased a different brand/model thinking they were all the same, but NOPE—we ended up purchasing another Opal.

July 10, 2025

From geappliances.com

Nice big unit, less refilling water

Would Recommend

We setup our new GE ice maker today & we love it, no more refilling ALL THE TIME! This side tank is awesome, & this unit runs ridiculously quiet. Very happy with our purchase!

June 29, 2025

From geappliances.com

Great ice. Not very friendly.

Would Recommend

We love the ice and really can't live without it. Unfortunately, it's a really complicated relationship with the machine. This is our second one in three years because the previous one began to conk out. Did everything I could to save it, but it just wouldn't cooperate. For the new one, it was a great first couple of weeks but then the scale inhibiting filter disrupted the water flow, causing the machine to constantly say that it needed more water when it had plenty. So we had to remove the scal...

June 26, 2025

From geappliances.com

Response from GE_Appliances

We're sorry that your unit had to be replaced. We'd like to assist you with the filter and filling of your replacement model. We're going to be reachi...

GE_AppliancesJuly 1, 2025

New unit noise

New unit makes a lot of noise like squealing randomly, clicking and popping.

June 21, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal. This unit is a complex device that may make sounds such as whirring, buzzing, clicking or squeaking. There are...

GE_AppliancesJune 24, 2025

Squeeking always comes back after cleaning

Would Not Recommend

We have had this icemaker for eight months, and I bought the products to clean it whenever it tells me to clean. Right after I cleaned it, it goes back to its squeaking sound. I have tried everything to get rid of the sound, but nothing has worked. I am very displeased with how much time I have put into trying to get it working again.

June 19, 2025

From geappliances.com

Response from GE_Appliances

We'd like to lend a hand with your Opal. A member of our team will reach out to you via email to gather more information. Please respond at your earli...

GE_AppliancesJune 23, 2025

Metal dust

I received this ice maker from a dear friend that passed away soon after in a car accident. Within a month of using it it began making an awful screeching and grinding noise. I would unplug it and reset the unit at which time it would make one bucket of ice before the screeching would resume again. This has gotten to the point that there seems to be metal dust in the water bin causing me to no longer use the unit . For the money that was spent I would expect much better quality than this

June 19, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal. You can anticipate receiving an email from a member of our team to request more information. Please respond as...

GE_AppliancesJune 20, 2025

Great Appliance

Would Recommend

Wonderful Appliance from GE. No startup issues. No problem with noise. Ice is definitely chewy and great for drinks.

June 16, 2025

From geappliances.com

Great Product

Would Recommend

[Employee of ge_appliances] I love the capacity and dimensions it was easy installation, it is quiet makes very little noise you do not even know it is on

June 2, 2025

From geappliances.com