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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

3.9
105
Review
 3.9 out of 5
107 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

Hands Down Best Nugget Ice Maker!

Would Recommend

This is my third nugget ice maker. My first was a Frigidaire and I thought it was great until I purchased an Opal 2.0. The Opal nugget ice has a much better texture. After a ridiculous amount of produced ice, the pump/motor finally quit. There was no question about shopping around. We immediately purchased another Opal nugget ice maker! Fortunately, Samsclub had a great price on the Opal 2.0. I am forever spoiled. Once you’ve tried the Opal ice, you can’t go without it!!!

June 1, 2025

From geappliances.com

Great Features

Would Recommend

This ice maker works great! Makes ice really fast!

May 18, 2025

From geappliances.com

Doesn't last..

Bought the old one many years ago and it had lasted years, bought this one in March and it's already not working.

May 7, 2025

From geappliances.com

Response from GE_Appliances

We'd like to help out with the issues you are experiencing with your Opal. We recommend getting in touch with our support team for the best assistance...

GE_AppliancesMay 8, 2025

N-ice

Would Recommend

Initial cleaning set up process took a little while and I chose to use distilled water to do that but so far it is working great.

May 3, 2025

From geappliances.com

Believe the bad reviews

Would Not Recommend

I love the ice but it’s already having problems after less than 2 weeks. I don’t hold out much hope it will last too long and for the cost that’s not acceptable

April 14, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal not operating properly. One of our team members will contact you via email shortly to gather more details. Kind...

GE_AppliancesApril 14, 2025

Does not turn itself back on to produce more ice

Would Not Recommend

This is the 2nd replacement unit on the icemaker. I do not know what the issue is that GE can not get these units to work correctly. This particular unit will not make nugget ice, it is more of a slush type ice and the unit will not start producing more ice until the ice bin is almost fully melted. The bright side is that at least this unit does not sound like a horror movie happening in my kitchen.

March 21, 2025

From geappliances.com

Response from GE_Appliances

We advise you to contact our Opal Support team for further assistance with the production of ice. They can be reached at myopalservice.com or call 1-8...

GE_AppliancesMarch 25, 2025

Stopped working after a month

Would Not Recommend

Worked really good for almost 2 months then stopped making ice. Very disappointing considering the cost.

March 10, 2025

From geappliances.com

Response from GE_Appliances

We are very sorry to hear you're having these issues with your Opal and recommend cleaning it if you haven't already. You can view this on page 7 in t...

GE_AppliancesMarch 11, 2025

Best Nugget Ice Maker on the market!!!!

We have been looking for the perfect ice maker, and we found an opal nugget ice maker. It's small, fits right into our countertop, and is very convenient. The way it makes ice in just under 30 minutes is incredible. We are delighted and can't ask for anything better than this ice maker. We can track it on our phone because of its Wi-Fi capability. Easy to descale and keep functioning.

February 22, 2025

From geappliances.com

Love Nugget Ice

We love this ice maker when my old one went out it was a no brainer we HAD to have another one.

February 7, 2025

From geappliances.com

Best Ice Ever

Would Recommend

I am so happy with this ice maker! I absolutely love it and I highly recommend it!

January 4, 2025

From geappliances.com

easy to use

Great machine easy to use my wife loves it directions good

January 3, 2025

From geappliances.com

Dissatisfied

I’ve had problems with mine frequently defrosting, showing add water when it’s full, and shutting off.

January 1, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal not operating properly. A member of our team will be reaching out to you via email to gather additional informa...

GE_AppliancesJanuary 15, 2025

The best

Love it! Best ice maker ever absolutely had fomo not anymore

December 26, 2024

From geappliances.com

I love this machine

This is my 2nd Opal Ice Machine. I love this product.

December 19, 2024

From geappliances.com

Great ice

Would Recommend

Makes delicious ice that is perfect size and texture. I love to have just a cup of ice like in the hospital with this machine. Great quality too, have not had any issues with machine

December 19, 2024

From geappliances.com

I can control it on my phone.

Would Recommend

Love my new ice maker . You can see the ice start coming in about 10 minutes. In about an hour it’s half way full

December 15, 2024

From geappliances.com

Junk

Would Not Recommend

Poor quality doesn’t last even when properly maintained

December 10, 2024

From geappliances.com

Response from GE_Appliances

We would like to assist you with your Opal and gather some additional information from you. An agent will be reaching out to you via email. Please res...

GE_AppliancesJanuary 2, 2025

Great Convenient and yummy Ice

Would Recommend

I love this ice maker. Not sure for those that rated why in the world they are cleaning it out every few days or weeks. It has a UV light and you don't need to clean it out until the cleaning prompt comes on and even then you can go a bit longer if you want. Just use Vinegar to clean/descale and then a bit of Bleach to run through to sanitize. Mine made a loud screech noise and I just took the cover off and few other parts and loosened the Styrofoam packing a bit around the auger system an...

November 11, 2024

From geappliances.com

Did not last 3 mos! GE will not help!

We received one as a gift it lasted 3 mos I did cleanings timely no one at GE will help. Do not have receipt only 2 elderly people use this!

November 8, 2024

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal no longer working properly. A member of our team will be reaching out to you via email to gather additional inf...

GE_AppliancesNovember 11, 2024

Features are great and we like the ice.

Would Not Recommend

My ice maker started out great. We loved it and so did our family and friends . I say “loved” because after just 2 months it no longer works. It just displays “Add Water” . We have followed the only suggestion I found on line suggesting ther might be air in the lines. I have drained the machine at least five times now and also “unplugged it for three to four hours” as suggested to allow the machine to “reset”. None of these attempts worked. I am really disappointed since I was looking forward to...

October 14, 2024

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your Opal. We recommend contacting Opal Support regarding this issue. Please call 1-866-907-6718 for further assistance w...

GE_AppliancesOctober 15, 2024