
Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.
Customer review summary generated by AI, including incentivized reviews.Hands Down Best Nugget Ice Maker!
Would RecommendThis is my third nugget ice maker. My first was a Frigidaire and I thought it was great until I purchased an Opal 2.0. The Opal nugget ice has a much better texture. After a ridiculous amount of produced ice, the pump/motor finally quit. There was no question about shopping around. We immediately purchased another Opal nugget ice maker! Fortunately, Samsclub had a great price on the Opal 2.0. I am forever spoiled. Once you’ve tried the Opal ice, you can’t go without it!!!
From geappliances.com
Great Features
Would RecommendThis ice maker works great! Makes ice really fast!
From geappliances.com
Doesn't last..
Bought the old one many years ago and it had lasted years, bought this one in March and it's already not working.
From geappliances.com
N-ice
Would RecommendInitial cleaning set up process took a little while and I chose to use distilled water to do that but so far it is working great.
From geappliances.com
Believe the bad reviews
Would Not RecommendI love the ice but it’s already having problems after less than 2 weeks. I don’t hold out much hope it will last too long and for the cost that’s not acceptable
From geappliances.com
We'd like to assist you with your Opal not operating properly. One of our team members will contact you via email shortly to gather more details. Kind...
Does not turn itself back on to produce more ice
Would Not RecommendThis is the 2nd replacement unit on the icemaker. I do not know what the issue is that GE can not get these units to work correctly. This particular unit will not make nugget ice, it is more of a slush type ice and the unit will not start producing more ice until the ice bin is almost fully melted. The bright side is that at least this unit does not sound like a horror movie happening in my kitchen.
From geappliances.com
We advise you to contact our Opal Support team for further assistance with the production of ice. They can be reached at myopalservice.com or call 1-8...
Stopped working after a month
Would Not RecommendWorked really good for almost 2 months then stopped making ice. Very disappointing considering the cost.
From geappliances.com
We are very sorry to hear you're having these issues with your Opal and recommend cleaning it if you haven't already. You can view this on page 7 in t...
Best Nugget Ice Maker on the market!!!!
We have been looking for the perfect ice maker, and we found an opal nugget ice maker. It's small, fits right into our countertop, and is very convenient. The way it makes ice in just under 30 minutes is incredible. We are delighted and can't ask for anything better than this ice maker. We can track it on our phone because of its Wi-Fi capability. Easy to descale and keep functioning.
From geappliances.com
Love Nugget Ice
We love this ice maker when my old one went out it was a no brainer we HAD to have another one.
From geappliances.com
Best Ice Ever
Would RecommendI am so happy with this ice maker! I absolutely love it and I highly recommend it!
From geappliances.com
easy to use
Great machine easy to use my wife loves it directions good
From geappliances.com
Dissatisfied
I’ve had problems with mine frequently defrosting, showing add water when it’s full, and shutting off.
From geappliances.com
We'd like to assist you with your Opal not operating properly. A member of our team will be reaching out to you via email to gather additional informa...
The best
Love it! Best ice maker ever absolutely had fomo not anymore
From geappliances.com
I love this machine
This is my 2nd Opal Ice Machine. I love this product.
From geappliances.com
Great ice
Would RecommendMakes delicious ice that is perfect size and texture. I love to have just a cup of ice like in the hospital with this machine. Great quality too, have not had any issues with machine
From geappliances.com
I can control it on my phone.
Would RecommendLove my new ice maker . You can see the ice start coming in about 10 minutes. In about an hour it’s half way full
From geappliances.com
Junk
Would Not RecommendPoor quality doesn’t last even when properly maintained
From geappliances.com
We would like to assist you with your Opal and gather some additional information from you. An agent will be reaching out to you via email. Please res...
Great Convenient and yummy Ice
Would RecommendI love this ice maker. Not sure for those that rated why in the world they are cleaning it out every few days or weeks. It has a UV light and you don't need to clean it out until the cleaning prompt comes on and even then you can go a bit longer if you want. Just use Vinegar to clean/descale and then a bit of Bleach to run through to sanitize. Mine made a loud screech noise and I just took the cover off and few other parts and loosened the Styrofoam packing a bit around the auger system an...
From geappliances.com
Did not last 3 mos! GE will not help!
We received one as a gift it lasted 3 mos I did cleanings timely no one at GE will help. Do not have receipt only 2 elderly people use this!
From geappliances.com
We'd like to assist you with your Opal no longer working properly. A member of our team will be reaching out to you via email to gather additional inf...
Features are great and we like the ice.
Would Not RecommendMy ice maker started out great. We loved it and so did our family and friends . I say “loved” because after just 2 months it no longer works. It just displays “Add Water” . We have followed the only suggestion I found on line suggesting ther might be air in the lines. I have drained the machine at least five times now and also “unplugged it for three to four hours” as suggested to allow the machine to “reset”. None of these attempts worked. I am really disappointed since I was looking forward to...
From geappliances.com
We'd like to assist you with your Opal. We recommend contacting Opal Support regarding this issue. Please call 1-866-907-6718 for further assistance w...
We'd like to help out with the issues you are experiencing with your Opal. We recommend getting in touch with our support team for the best assistance...