Ratings & Reviews for Deckorators Pre-Assembled Aluminum 6-ft x 36-in Matte black Aluminum Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is described as well-made, sturdy, and attractive, with a durable powder-coated aluminum construction. However, many customers struggled with the installation process due to unclear and inadequate instructions, lacking diagrams and illustrations. This led to frustration, wasted time and materials, and in some cases, incorrect installations. Some customers also reported missing or incorrect parts in the packaging, further complicating the installation. While the product itself seems to be of good quality, the poor instructions and lack of customer support make this a challenging choice for many DIY homeowners.
Customer review summary generated by AI, including incentivized reviews.Railings
Would RecommendAs expected, go together easy with no issues. Make sure you check the boxes though, people take the clips out constantly! I’ve had to return several times
From Pre-Assembled 6-ft x 36-in Textured white Aluminum Deck Stair Rail Kit Hardware Included Verified PurchaserIncentivized
Easy to install
Would RecommendVery well made ,easy to install creates a sturdy rail
From Pre-Assembled 6-ft x 36-in Textured white Aluminum Deck Stair Rail Kit Hardware Included Verified PurchaserIncentivized
Dear Steve, Deckorators appreciates you taking the time to let us know about your experience! Thank you for the wonderful picture of your completed p...
Easier to work with pre-assembled unit
Would RecommendMuch easier to install than railings that need to be built on site.
From Pre-Assembled 6-ft x 36-in Textured white Aluminum Deck Stair Rail Kit Hardware Included Verified Purchaser
SusanFL, thank you so much for taking the time to leave an excellent review. Deckorators really appreciates your business and we're glad that you...
Top Rail bracket
The instructions for the stair rail brackets are lacking. the bottom rail bracket fits over the rail securely, but the top rail bracket just butts up. Thsi cannot be strong. The main rail instructions have detail pictures, the stair rail does not
Anthony, thank you for your feedback and we are sorry to hear that you are experiencing problems with the top rail brackets to this stair rail kit. W...
Mixed opinion
Would Not RecommendTo be fair i’ve never installed railing like these. Or railings by my self in general. As somone who primarily does remodeling work but doesnt deal much with decking or railing. i will say the instructions for getting your length for the angled railing for steps is not good at all. Which led to me cutting one railing wrong and wasting $200. Of course NOW i know better and shouldve went with my gut on how to mark these out properly. But i dont know if this company is just assuming that only pros ...
Rcd710, thank you for letting Deckorators know about your frustrating experience and for your feedback on the installation instructions. We apologize...
Have money
Wanted stair railing to match deck railing, you do not have it, so had to buy this. Price per unit was ridiculously high but it was the only game in town.
From Pre-Assembled 6-ft x 36-in Textured white Aluminum Deck Stair Rail Kit Hardware Included Verified Purchaser
Xthsad, we are sorry that this product did not meet your price expectations but do appreciate your feedback. We really appreciate your business and h...
Easiest stair rail on the market
Instructions on measuring them suck. Just clamp it to your posts and use the fittings to mark to the top and bottom and then add 3/4 to it
Verified PurchaserVerified Pro
Lukethebuilder, thank you so much for taking the time to leave a positive review. Deckorators really appreciates it when other DIYers share their exp...
It come with others accessories that look good
It sell at a affordable price and looks good and easy to put together
From Pre-Assembled 6-ft x 36-in Textured white Aluminum Deck Stair Rail Kit Hardware Included Verified Purchaser
Ziggy11, Deckorators appreciates you taking the time to leave a positive review! We are very glad to hear that you are satisfied with this stair rail...
It does not come with posts that can slope down
Would RecommendIt did not come with the posts so I went to buy the posts separately indicated on the box but even the railings can be sloped down the posts that I bought came with 90 degree brackets so I have to install it at 90 degrees instead of sloping so it looks like a small fence with 90 degree posts Pls sell the posts together that can be used to make a slope railing
Verified Purchaser
Dear Eng tan, we are sorry to hear this product did not meet your expectations. This railing section includes brackets that allow the railing to be i...
Dear Upward, Deckorators appreciates your great review! If there is anything we can do for you, please e-mail our customer service department at Cust...