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V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer 4 Ah (Battery Included) (Charger Included)

Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer 4 Ah (Battery Included) (Charger Included)

3.9
149
Review
 3.9 out of 5
149 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the trimmer for its powerful brushless motor, lightweight design, and quiet operation, with most noting it outperforms older gas models and handles typical yard tasks with ease. The switch from gas eliminates fuel mixing and reduces physical strain. However, battery life varies significantly—some complete full yards on one charge while others report 15-20 minute runtimes. Several users experience durability issues with plastic components cracking and bump-feed mechanisms failing. Despite these concerns, most customers find the convenience and ease of use worthwhile, though some recommend purchasing a second battery.

Customer review summary generated by AI, including incentivized reviews.
149 Customer Reviews

Would Recommend

Overall seems like a great trimmer. Battery lasts about 45 minutes. The first time I used it the spool head came off and I lost the spring. Still looking for a spring. Luckily I had another spool head that also fit, so I am still using the weed eater. I recommend you buy a second battery, so you can get a normal size yard done without waiting for the battery to recharge.

August 4, 2019
Verified PurchaserSweepstakes
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Re-stringing and safety

Would Not Recommend

The original string lasted a very long time but now that it is gone, restringing it is a challenge. The instructions are useless. The instructions say to use craftsman string but it doesn’t seem to exist. I also echo the other review — be prepared to get hit in the face and legs with debris. Should wear safety glasses and Kevlar pants.

August 1, 2019

From craftsman.com

Poor Quality and won’t last as Advertised!

Would Not Recommend

Housing melted at Spindle Opening and the Battery only lasts 15 minutes although i did get 20 minutes once.

August 1, 2019
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Response from Craftsman

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Thank you for leaving your feedback from your experience with this unit. I am sorry to hear that you’re having issues with your unit after ...
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CraftsmanAugust 2, 2019

Craftsman

Trimmer

Would Recommend

Works great battery last a long time not to heavy so it does not wear you out .

July 23, 2019
Verified PurchaserSweepstakes
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Great Trimmer-leaving as completely behind

Would Recommend

I bought this trimmer after initially purchasing the next model down. I returned that trimmer for this one because the next model down extends line every time you stop/start the motor which in my opinion is a huge waste. This model has the bump feed like every gas trimmer. I love this trimmer so far and it's an excellent value since you also receive a 4mah battery. My only complaint is that I feel like the low speed mode is almost useless, what is odd is that the lower model's low mode was g...

July 15, 2019
Verified PurchaserSweepstakes
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Very disappointed

Would Not Recommend

So, I’ve never owned a cordless trimmer but after many years of carrying around a gas powered I thought I would give it a try. I selected this model based on its 40 minute run time and the size of my yard. I let the battery charge to full capacity as recommended and this morning I decided to give it a test spin. Checked my watch, 9:43 am, started trimming and was initially impressed with the power, I was also using the low power setting to get maximum use of the battery. 10 am, stopped cold, qui...

July 14, 2019
Sweepstakes
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Great bang for your buck.

Would Recommend

I originally bought this for my 8 year old to help me keep our half acre groomed since it’s easy to operate and much lighter than my gas weed eater. After using it myself for 2 mows so far without charging it, I am impressed it has the power to easily handle all my needs and not nearly as straining on my back because it’s pretty light weight.

July 11, 2019
Verified PurchaserSweepstakes
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Brushless Motor, but Lack of Quality?

Would Not Recommend

Got this unit because it was Craftman's brushless version. What I was surprised was that it did not have the edger feature, like that of the model right below this one (and cheaper), and also didn't have the automatic string advance. The manual string advance still has me puzzled and I didn't find the instructions to be useful. I think the string spool is actually tangled, preventing the string from advancing. Handle lock assembly is cheap. Mine was lose right from the box, went to tighten so it...

July 9, 2019
Sweepstakes
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Craftsman trimmer

Would Not Recommend

After assembling the trimmer and fully charging the battery, I was only able to get 15 minutes of run time before the battery died. I again fully charged the battery and had the same results with only 15 minutes of run time. Needless to say, I packed the trimmer up and returned it to Lowes.

July 7, 2019
Verified PurchaserSweepstakes
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Not safe to operate. Should do a recall.

Would Not Recommend

This trimmer kicks debris hitting you on the body and in the face. I will be returning it.

July 7, 2019
Sweepstakes
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Craftsmanship Trimmer

Would Recommend
July 3, 2019
Verified PurchaserSweepstakes
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returned item to lowes 7/2/19 Trimmer stopped wor

Would Not Recommend
July 3, 2019
Verified PurchaserSweepstakes
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Would recommend.

Would Recommend

Lightweight, easy to use. I wanted something that I could use easily without my husbands help.

July 2, 2019
Verified PurchaserSweepstakes
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Would Recommend

Lightweight and is great at handling the usual yard trimming.

June 30, 2019
Verified PurchaserSweepstakes
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