
Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the trimmer's lightweight design and exceptional battery life, with most completing large yards on a single charge. Many appreciate its ease of handling and note it performs comparably to gas models. However, some experience frustrating line feed mechanism issues where the string either advances uncontrollably or fails to feed, requiring manual intervention. A few report power limitations with dense vegetation. Despite these drawbacks, most customers find the ergonomics and battery performance outweigh the concerns.
Customer review summary generated by AI, including incentivized reviews.Free...... that's right free with the purchase of the battery powered mower. Really nice trimmer. Came with battery and charger.
Great Product
Great product. Has enough charge to last for my little yard that I have. Does a great job with edging and trimming where i need it. Great value.
Verified Purchaser
Junk.
Would Not RecommendTrieds to use it once and it kept feeding out the string constantly and battery does not last at all. Wound up returning this which was a far better choice.
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Item Recall ?
Would Not RecommendDoes anyone know who in the Lowes organization this can be reported to? I would think that they would want to know about an item with so many common issues
Manual line feed a real negative
Would Not RecommendHad this trimmer since last summer. Performs adequately for trimming but ....Line advance does not work. Rewound spool once after the line had all been used. Had to stop trimming, remove the cap and manually advance the line each and every line .Bought Craftsman pre wound spool.Still does'nt work. Noticed that this a very common issue. Has anyone discovered a fix ?
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #CMCST910M1) and I'm sorry to hear about the b...

It is exactly as advertised.
Would RecommendHaven't had a chance to use it yet but was very happy it arrived in time to be a Christmas present. It looks to be just what I wanted.
Verified Purchaser
Worked for a little while...then cheap parts break
Would Not RecommendThis tool was great when I first purchased it, but eventually it broke fairly early in its life, the first part being the edging guide.
Hello.
I appreciate your feedback. I would like to speak to you about the experience you had with the Trimmer. Please contact support at WECARE...

Don't waist your money
Would Not RecommendThis product should come with the warning that it's disposable after just one season, yes it's good for just one season, after that it's garbage. I have two because I bought insurance for the first one. After just 4 months of weekly use it doesn't work anymore. Costumer service sent me a new one to my house and didn't even asked to return the the product. I think they know that after a few months of use is garbage. I opened it to try and to fix it and the parts are cheap plastic that looks like ...
Hello JulieR, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments a...

its easy to set up and operate
the blade is sharp, and it cuts the grass very low
Verified Purchaser
Underpowered, defective battery, poor quality
Would Not RecommendDidn’t hold a charge on the battery. Used other 20v batteries from drill and worked okay. Only has one string which is much less force the the traditional 2. Found it to be very underpowered and auto line feed was a pain. Poor quality to be honest. Using as an edger was also just okay but a cool concept. Really wanted this to match up with my other Craftsman power tools but it was a dud and returned it.
Verified Purchaser
Hello TechGuy, thank you for your feedback regarding CMCST910M1 String Trimmer. I am sorry to hear you are unhappy with this product and would be mor...

Hello Randy, I appreciate your feedback. I would like to speak to you about the experience you had with CMCST910M1. Please contact support at WECARE&...