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V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

3.9
890
Review
 3.9 out of 5
890 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the trimmer's lightweight design and exceptional battery life, with most completing large yards on a single charge. Many appreciate its ease of handling and note it performs comparably to gas models. However, some experience frustrating line feed mechanism issues where the string either advances uncontrollably or fails to feed, requiring manual intervention. A few report power limitations with dense vegetation. Despite these drawbacks, most customers find the ergonomics and battery performance outweigh the concerns.

Customer review summary generated by AI, including incentivized reviews.
890 Customer Reviews

Worked great for a while, then not so much...

Would Not Recommend

[This review was collected as part of a promotion.] I thought this weedwacker was great for the first few months of use. (I actually have quite an investment in Craftsman V20 garden and workshop tools, so I'm very familiar with the product line and generally a big fan.) Then the line feed stopped working... now it takes twice as long to complete a simple trimming job because I have to stop and manually advance the line by disassembling the head. Total pain! Starting to question my commitm...

August 14, 2026

From craftsman.com

Response from Craftsman

Hello, I appreciate your feedback on the CMCST910M1, and I am sorry to hear it's no longer working as expected. Your satisfaction is our top priority....

CraftsmanAugust 14, 2026

Good purchase

[This review was collected as part of a promotion.] Perfect for my needs. I have a small yard, but works great

August 14, 2026

From craftsman.com

Dissatisfied

[This review was collected as part of a promotion.] This is a light duty trimmer. I haven't had it but about a year and now when I try to use it, the head just wobbles around and won't work. I can't find any information on why this happened and how I might fix it, but found no information.

July 31, 2026

From craftsman.com

Response from Craftsman

Hello IBShellie, I appreciate your feedback on the string trimmer and I'm sorry to hear you are having issues. Your satisfaction is our top priority. ...

CraftsmanJuly 31, 2026

20v weed trimmer

[This review was collected as part of a promotion.] As others have stated the string does not come out and you have to take the cap off to release more string. The cap does not last very long, I have changed it out 3 times in a year. The inner hub the string spool goes in is starting to deteriorate after a season of use. Other than that it has reasonable power and is easy to use.

June 28, 2026

From craftsman.com

Response from Craftsman

Hello BC retiree. I appreciate your feedback on the V20* Cordless Weedwacker 13-in String Trimmer/edger with Push Button Feed and (1) 4.0ah Battery an...

CraftsmanJune 29, 2026

Great for small yards

Would Recommend

[This review was collected as part of a promotion.] Great trimmer for my small yard. Not a heavy duty trimmer by all means. Perfect for grass and lite weeds.

September 20, 2025

From craftsman.com

Good quality, goes through a lot of string.

Would Recommend

[This review was collected as part of a promotion.] Have had this trimmer for a few seasons and does a great job. Only thing I would change is the automatic string advance, seems to waste a lot of string.

September 4, 2025

From craftsman.com

Great battery powered trimmer with dual speeds

Would Recommend

[This review was collected as part of a promotion.] I am not sure why everyone seems to be negative and hating on this product. I have owned this Trimmer for at least 4 years now, since they first came out with this design and it works every time. Still have the very same trimmer today. It rarely fails to advance string when the button is depressed and in most cases that is due to the string being stuck to the line reel. I use all 4MP battery's and can usually cover my 1/2 acre lot with two batt...

September 4, 2025

From craftsman.com

Stops advancing the string

Would Not Recommend

[This review was collected as part of a promotion.] I have owned 2 of these cordless string trimmer and when they work correctly I love them. The problem is that they quickly lose the ability to advance the string.i own many Craftsman cordless products and generally they are high quality tools. This trimmer doesn’t fit that category. The company sent me a replacement and it did the same thing.

August 23, 2025

From craftsman.com

Response from Social Media

Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the...

Social MediaAugust 27, 2025

Poor quality string

Would Not Recommend

This weed eater is light and has minimal vibrations compared to other weed eaters. However, the string is poor quality and breaks often, even when trimming grass. This weed eater really struggles and cannot handle anything thicker than grass.

June 28, 2025

From craftsman.com

Response from CRAFTSMAN

Hello Nick O, I appreciate your feedback on the V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit With 4.0 Ah Battery...

CRAFTSMANJuly 1, 2025

Great product with too small of a guard

Would Recommend

[This review was collected as part of a promotion.] This is a quality made and strong product. The only issue is the size of the guard. The guard is too small and doesn’t protect the user. Other than the size of the guard, it is an amazing product.

June 24, 2025

From craftsman.com

Response from Deeris CRAFTSMAN

Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to...

Deeris CRAFTSMANJune 26, 2025

Auto and Manual Line Advance Stopped Working

Would Not Recommend

[This review was collected as part of a promotion.] Has been a good trimmer, still trims well but a couple years ago the line feed (auto and manual) stopped working. I had just bought 5 or 6 new line spools so I have just been manually advancing the line by removing the cover and pulling the line out manually. It looks like the spindle that the spool fits on has worn down and the spool is binding on the spindle so it cannot rotate as it needs to to advance the line. Almost out of line so will ...

June 7, 2025

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCST910M1. Your feedback is valuable as we ta...

CSJune 9, 2025

Faulty line feed

Would Not Recommend

The line feed doesn’t work. I have to manually pull out the line then I run it until the line breaks off and have to do it again. It feels like it takes double the time to get the job done.

May 16, 2025

From craftsman.com

Response from CRAFTSMAN

Hello Clifford, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit With 4...

CRAFTSMANMay 20, 2025

Not a worthwhile product

I have the same problem as others. The line will not feed out. I have manually take the line cover off each time and hand feed the line out.

August 26, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Motego1, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah)...

CRAFTSMANAugust 27, 2024

Strong issues

Would Not Recommend

The string feeder doesn’t work. When I open it, the spool mechanism seems stuck. This is the second craftsman to do this.

August 23, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Briphd, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) ...

CRAFTSMANAugust 27, 2024

Stopped working

Would Not Recommend

Used it a few weeks ago and battery died.. recharged battery and there is absolutely nothing!! Stopped working all together. Been looking more into resolving the issue and not seems this is common. Only had a year! String feeder also never worked. Would have to take apart to get more string out. When it did work, it was great!

August 20, 2024
Was this Review Helpful ?
Response from Craftsman

Hello OuteeS3girl. We appreciate your feedback on the V20 Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdin...

CraftsmanAugust 21, 2024

Craftsman

Works Great but comes apart!

Would Not Recommend

Well it works great but like some other reviews, where the pole adjusts, it comes apart and won’t stay back together. I will vibrate so much it falls apart again so now it’s sorta useless.

August 12, 2024

From craftsman.com

Response from Deeris CRAFTSMAN

Hello, I appreciate your feedback on the CMCST910M1 and we are sorry for all the issues you have experienced. Thank you for reaching out to our custom...

Deeris CRAFTSMANAugust 13, 2024

Total waste of money

Would Not Recommend

The first use, it was great. Its never worked with any replacement spools. I have to manually pull line out to use until it breaks off. Then manually pull more line out. I have watched endless videos on how to properly load a new spool in, fix what may be wrong, and it has never worked.

August 8, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Jimnj, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) a...

CRAFTSMANAugust 9, 2024

Craftsman V20 4Ah string trimmer mdl # CMCST910M1

Would Not Recommend

I have had this trimmer almost 2 years and really only used it this year after I had a new yard put in. I've had no issues until recently. I went into my shed to use it and the top and bottom pole had separated. I took out the screws at the adjustment clamp to place it back and it will not adjust. It will not go back together. I spent alot of money on it, and own all craftsman battery tools, and now it is useless. Broken without any fault of my own, walked in and found it hanging to the floor...

July 27, 2024
Was this Review Helpful ?
Response from Craftsman

Hello Becky. We appreciate your feedback on the CMCST910M1. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com an...

CraftsmanJuly 29, 2024

Craftsman

Self feeding feature will not work

I used it three or four times and the line ran out. Loaded new line and the self advancing feature will not work. I have to take it apart when I need new line. I am disappointed.

July 18, 2024

From craftsman.com

Response from CRAFTSMAN

Hello BButler, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah)...

CRAFTSMANJuly 19, 2024