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Gravity Fed 980 Charcoal Grill 38-in W Red Barrel Charcoal Grill

Ratings & Reviews for Char-Griller Gravity Fed 980 Charcoal Grill 38-in W Red Barrel Charcoal Grill

3.6
472
Review
 3.6 out of 5
472 Reviews


64% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Char-Griller Gravity 980 has received mixed reviews. Many customers praise its ability to produce great smoke flavor, even cooking, and easy temperature control, resulting in delicious meats, ribs, and other dishes. However, a significant number of customers have experienced major issues with the fan, temperature control, and electronic components, requiring part replacements or returns. The build quality and durability also seem inconsistent, with some reporting damaged or flimsy parts. Additionally, the mobile app connectivity has been a letdown for many, as it is not compatible with newer devices.

Customer review summary generated by AI, including incentivized reviews.
472 Customer Reviews

Sensor don’t work

Would Not Recommend

Always shows “open” error -and can’t use

April 1, 2023
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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Response from Char-Griller Support

Thank you for your feedback. We are very sorry to hear you are experiencing issues with your grill. Please complete our Contact Us form so that we m... Read More

Char-Griller SupportApril 4, 2023

Don't buy

Would Not Recommend

Yes you go a Yes you can go a long time without adding charcoal, it do not get enough smoke. lf you add your favorite wood to the chamber it get too hot and hard to control the temperature. I loved char- grilled smoker, but having to deal with their customers service suck. I had a problem on grill day and had to cook my food in the oven. No matter how hard I try they would only communicate through emails to troubleshoot then I had to send pictures and follow through their email instructions ...

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Response from Char-Griller Support

Thank you for sharing your feedback. We are sorry your experience did not match your expectations. Please feel free to complete our Contact Us form f... Read More

Char-Griller SupportMarch 30, 2023

Poorly packaged items.

Would Not Recommend

Items damaged inside box. Legs bent, lid bent with paint chipping, hopper lid bent, side of cooking chamber smashed in

February 14, 2023
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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Not A WiFi Grill as Advertised

Would Not Recommend

A big reason as to why I bought this grill was because of the supposed wifi capabilities. Just heard back from customer support that the wifi connection is secondary and a Bluetooth connection is required. Chargriller doesn't want people leaving their grills unattended due to the risk of it catching fire. The main point of buying a grill like this is so you can keep an eye on it, through a wifi connection, but not be there the whole time when doing a long smoke. Besides the lack of wifi capa...

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Char Griller Gravity Fed 980

Would Recommend

The Char Griller Gravity Fed 980 is perfect! Plan ahead for someone to assist you with pickup and assembly. The boxed unit weighs over 240lbs. Once assembled and ready for use, this grill offers perfect heat control and better coal burn than a regular charcoal grill. The gravity box/hopper only burns coals at the bottom and still provides extreme heat...perfect!

January 1, 2023
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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awesome with quirks

Would Recommend

I just used this to smoke a brisket and it was the best tasting and easiest to cook. the only reason this isn't 5 stars is because of a couple quirks. 1. it's difficult to light. I just bought some all natural fire starters which should help. 2. the temp is about 30° low. but it was consistent. I just adjusted what I set the grill too.

December 31, 2022
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill
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Fantastic grill!

Would Recommend

I've cooked five times now and I don't have anything negative to say. This is a fantastic griller/smoker. Charcoal is lit in five minutes and takes just 10 minutes to get to 350 deg. This grill produces a great smoke ring and tender and juicy meats. The unit was missing the meat probe, but customer service responded less than 24 hours to my request, and I received my replacement in a few days. I believe most of the negative reviews are unfounded or too critical. I have no regrets purchasin...

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BUYER BEWARE

Would Not Recommend

Grill runs constantly over by a lot talking 50 to 200. Internal temperature of grill always lower that set temperature. set for 250 internal 464. Tried independent temperature probe that I trust and it read completely different temperature 457. Customers service horrible you'll never talk to anyone just email or chat. Change probe inside grill still same issue. It have to be the main controller brain. I definitely would not recommend this grill. Concept great just don't work.

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Response from Char-Griller Support

Good afternoon. Thank you for reaching out. I am sorry to hear you are having issues with your grill. Please reply to your most recent case with Cus... Read More

Char-Griller SupportDecember 16, 2022

Amazingly bad

Would Not Recommend

First 6 months were amazing, after that the grill started melting sensors. They are cheap and easy to replace so I never bothered with warranty. After the 1 year warranty was up the control board started acting up, reading the built in meat probes with random temps even though nothing is plugged into them. Recently the board finally gave out completely. The fan runs non stop with the grill on or off, making it unable to maintain a temperature. I tested every part of the wiring harness with a mul...

December 10, 2022
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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Enjoy and recommend, can't control smoke quality

Would Recommend

I have had this smoker for a little over a year now. I bought it because sometimes I don't have the time to manage a long smoke. With this I can just fill the box, put in a few wood chunks and your good. I also use it to cook pizza and steaks. The only issue I have is that you cannot really control the quality of the smoke. You are going to get the white dirtier smoke quite often. So I would recommend not using too much wood in the smoker. Just enough to have smoke going through. If you ...

December 4, 2022
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill
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Great for cooking

Would Recommend

the instructions are not really clear on getting your grill hot. You must have the fan door open to get it going. Also, take a long time to cool down

November 3, 2022
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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DO YOUR OWN INSTALLATION

Would Not Recommend

If you can avoid having Lowe’s install your grill, you’ll be fine. Whoever put my grill together did not wired it correctly. Had to go to unnecessary stress just to get it working and to find out that the wiring was not even connected. Ruined my bbq party to start off and ruin my experience with this grill from the get go.

October 28, 2022
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
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AVOID!!!!

This is the worst grill I’ve ever purchased. Continue to get ErF code saying there’s materials in the fan impeding the airflow. I’ve changed the control, changed the fan and even bought a third party mod to help the fan not get particles in the fan and it still didn’t work. DO NOT PURCHASE THIS GRILL!!!

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Response from Char-Griller Support

Hi Erick! I am so sorry to hear you are having issues with your grill. Please email service@chargriller.com with the issue you still experiencing... Read More

Char-Griller SupportOctober 24, 2022