
Ratings & Reviews for Char-Griller Gravity Fed 980 Charcoal Grill 38-in W Red Barrel Charcoal Grill
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Char-Griller Gravity 980 has received mixed reviews. Many customers praise its ability to produce great smoke flavor, even cooking, and easy temperature control, resulting in delicious meats, ribs, and other dishes. However, a significant number of customers have experienced major issues with the fan, temperature control, and electronic components, requiring part replacements or returns. The build quality and durability also seem inconsistent, with some reporting damaged or flimsy parts. Additionally, the mobile app connectivity has been a letdown for many, as it is not compatible with newer devices.
Customer review summary generated by AI, including incentivized reviews.Sensor don’t work
Would Not RecommendAlways shows “open” error -and can’t use
Don't buy
Would Not RecommendYes you go a Yes you can go a long time without adding charcoal, it do not get enough smoke. lf you add your favorite wood to the chamber it get too hot and hard to control the temperature. I loved char- grilled smoker, but having to deal with their customers service suck. I had a problem on grill day and had to cook my food in the oven. No matter how hard I try they would only communicate through emails to troubleshoot then I had to send pictures and follow through their email instructions ...
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Poorly packaged items.
Would Not RecommendItems damaged inside box. Legs bent, lid bent with paint chipping, hopper lid bent, side of cooking chamber smashed in
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
Not A WiFi Grill as Advertised
Would Not RecommendA big reason as to why I bought this grill was because of the supposed wifi capabilities. Just heard back from customer support that the wifi connection is secondary and a Bluetooth connection is required. Chargriller doesn't want people leaving their grills unattended due to the risk of it catching fire. The main point of buying a grill like this is so you can keep an eye on it, through a wifi connection, but not be there the whole time when doing a long smoke. Besides the lack of wifi capa...
Char Griller Gravity Fed 980
Would RecommendThe Char Griller Gravity Fed 980 is perfect! Plan ahead for someone to assist you with pickup and assembly. The boxed unit weighs over 240lbs. Once assembled and ready for use, this grill offers perfect heat control and better coal burn than a regular charcoal grill. The gravity box/hopper only burns coals at the bottom and still provides extreme heat...perfect!
awesome with quirks
Would RecommendI just used this to smoke a brisket and it was the best tasting and easiest to cook. the only reason this isn't 5 stars is because of a couple quirks. 1. it's difficult to light. I just bought some all natural fire starters which should help. 2. the temp is about 30° low. but it was consistent. I just adjusted what I set the grill too.
Fantastic grill!
Would RecommendI've cooked five times now and I don't have anything negative to say. This is a fantastic griller/smoker. Charcoal is lit in five minutes and takes just 10 minutes to get to 350 deg. This grill produces a great smoke ring and tender and juicy meats. The unit was missing the meat probe, but customer service responded less than 24 hours to my request, and I received my replacement in a few days. I believe most of the negative reviews are unfounded or too critical. I have no regrets purchasin...
BUYER BEWARE
Would Not RecommendGrill runs constantly over by a lot talking 50 to 200. Internal temperature of grill always lower that set temperature. set for 250 internal 464. Tried independent temperature probe that I trust and it read completely different temperature 457. Customers service horrible you'll never talk to anyone just email or chat. Change probe inside grill still same issue. It have to be the main controller brain. I definitely would not recommend this grill. Concept great just don't work.
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Amazingly bad
Would Not RecommendFirst 6 months were amazing, after that the grill started melting sensors. They are cheap and easy to replace so I never bothered with warranty. After the 1 year warranty was up the control board started acting up, reading the built in meat probes with random temps even though nothing is plugged into them. Recently the board finally gave out completely. The fan runs non stop with the grill on or off, making it unable to maintain a temperature. I tested every part of the wiring harness with a mul...
Enjoy and recommend, can't control smoke quality
Would RecommendI have had this smoker for a little over a year now. I bought it because sometimes I don't have the time to manage a long smoke. With this I can just fill the box, put in a few wood chunks and your good. I also use it to cook pizza and steaks. The only issue I have is that you cannot really control the quality of the smoke. You are going to get the white dirtier smoke quite often. So I would recommend not using too much wood in the smoker. Just enough to have smoke going through. If you ...
Great for cooking
Would Recommendthe instructions are not really clear on getting your grill hot. You must have the fan door open to get it going. Also, take a long time to cool down
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
DO YOUR OWN INSTALLATION
Would Not RecommendIf you can avoid having Lowe’s install your grill, you’ll be fine. Whoever put my grill together did not wired it correctly. Had to go to unnecessary stress just to get it working and to find out that the wiring was not even connected. Ruined my bbq party to start off and ruin my experience with this grill from the get go.
From Gravity Fed 980 38-in W Blue Barrel Charcoal Grill Verified Purchaser
AVOID!!!!
This is the worst grill I’ve ever purchased. Continue to get ErF code saying there’s materials in the fan impeding the airflow. I’ve changed the control, changed the fan and even bought a third party mod to help the fan not get particles in the fan and it still didn’t work. DO NOT PURCHASE THIS GRILL!!!
Hi Erick! I am so sorry to hear you are having issues with your grill. Please email service@chargriller.com with the issue you still experiencing... Read More
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