Cafe Counter-Depth 23.1-cu ft 3 -Door 36-in Wide with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Terrible quality, doors hard to close

Terrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.

Issues with temperatures

Could be Better

Looks great and runs fine. However, It vibrates and makes loud noises. It vibrates that it causes glassware in the fridge to make noise. It also makes loud noises when cooling and pumping water.

Manufacturing defects

Poor quality construction, unit has exposed refrigerator upper door hinges. Freezer door track wheel is just barely on it's track. Unacceptable for a high end appliance.

A nice addition to the kitchen

Great capacity for a counter depth. Great storage except that bottom drawer is not deep enough for a wine bottle to lie flat since they put much larger bins on the door. The doors are somewhat hard to close and will not close on their own even with a fairly hard push. Must manually push on the door to close it.

Poor quality for Price

Creates so much condensation that food goes bad quickly. Have owned GE profile appliances was thinking the quality would be equal of superior, I was incorrect. Very expensive for the poor quality

Avoid GE appliances

We have had our cafe refrigerator for three years. The filters come on an auto ship for replacement. Our last set had two faulty filters which is about $100 in filters. When I called to say they were faulty GE told me they were out of warranty even though they send a 3 pack that is replaced every 6 months. When I said that is ridiculous they told me well you don’t have to buy 3 at a time. Horrible customer service and as soon as this refrigerator breaks we will be switching brands.

Build quality less that it should be

Quality build of drawers inside the refrigerator is vey poor. Looks like brown glue is showing through the plastic drawers. Very unsatisfied with this. One year warranty has passed, so I guess I am stuck with it. Everything else is good except this. Seems like the warranty should be longer than a year. This is obviously a build quality issue which I think should still be covered. I have photos but the add images feature does not work.

Rethink This One as a Choice Appliance

The capacity of this refrigerator is awful. I’m not sure why the depth of this appliance is so shallow. The drawer depths are also shallow. And then the gap under the lower long vegetable drawer doesn’t allow for anything to be stored but creates a cleaning nightmare.

Bottom Freezer Door Doesn't Close

Operates as expected except that the bottom freezer door does not close without slamming it several times. Did have serviceman come out; he replaced the side tracks saying that it wasn't "latching" properly. Then it worked well for 4 months. Same problem. I had to buy an extended warranty so that I can get this reoccurring issue corrected as necessary.