
Ratings & Reviews for Cafe Counter-Depth Hot Water Dispenser 22.2-cu ft 3 -Door 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator offers a stylish design with a spacious interior, adjustable shelving, and convenient features like a hot water dispenser. However, some customers have reported issues with the ice maker capacity, water dispenser, and freezer drawer. Quality control problems have also been noted, with cooling and noise concerns. While the appliance provides a balance of style and functionality, reliability appears inconsistent, and the high price point may not justify the drawbacks for all consumers.
Customer review summary generated by AI, including incentivized reviews.Problem with ice machine area of our Cafe
Would RecommendVery difficult to open the ice compartment and ice continues to clump ice in big balls
From cafeappliances.com
GE’s TOP brand????
Would Not RecommendThis is absolutely positively the worst client I have ever owned. It cost a lot of money so we expected it to be top quality we were wrong. Thankfully, we had the warranty on it which covered the first 10 repairs. It is now out of warranty and we are facing a bill for another repair. I am confident at the repair rate if we do not have the warranty we probably would’ve close to exceeded the original cost of the refrigerator and repair repairs.
From cafeappliances.com
Love the Space
Would RecommendI had a same size refrigerator and replaced with the Cafe. This seems bigger because of the configuration, especially the freezer.
From cafeappliances.com
Water dispenser
Would Not RecommendThe water dispenser just dribbles out. It is basically useless.
From cafeappliances.com
We'd like to help with the issue you're having with the water flow. We recommend ensuring the filter isn't clogged. Replacing a clogged filter can oft...
Beautiful!
Would RecommendWe love our new cafe refrigerator. Not only is it beautiful, but the ice maker on the door leaves plenty of room for all our provisions. The hot water feature is a bonus.
From cafeappliances.com
Terrible quality, doors hard to close
Would Not RecommendTerrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.
If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Features average when considering the price tag
Love the placement of the water filter. Not impressed with the hot water dispenser - everyone has a microwave - why wait for the water to heat within a refrigerator? What would be helpful is an option to turn up the water dispenser temperature to room temperature - sometimes I do not water cold water. Ice dispenser operation and size just right IMO. Shelf placement options are limited - Whirlpool has better. Didn't try connectivity yet - don't see the point of complicating my life even further ...
From cafeappliances.com
We appreciate your feedback on these aspects of the refrigerator's design. We will be sure to share your thoughts with the product teams for further r...
Wi-Fi
Very nice wi-fi connection to my smart phone. Quick cool down from installation date.
From cafeappliances.com
Miss the Keurig
Would RecommendGreat product, miss the Keureg feature from previous version
From cafeappliances.com
It’s ok.
It’s ok. The doors don’t close very easily. They get stuck open as I am closing them and so I have to go back and literally push them closed. Very inconvenient. The Cafe we had before this one also had the drawer in the fridge light up different colors for meat or veggies. That was cool. I miss that. The freezer drawer is also difficult to store things in with the slant of the it in the front.
From cafeappliances.com
We value your feedback regarding the door closure and freezer storage and will share with our team.
Blue plastic nightmare.
Would Not RecommendOverall, The refrigerator and freezer perform well. I don’t use the connectivity feature, but it’s nice to have. When we received our new refrigerator, we had to carefully remove the blue plastic covering all metallic surfaces. It was impossible to remove all of the blue plastic as it was stuck in all of the metal joint surfaces. It took me 8 hours to meticulously pull out the blue plastic from these joints. I had to actually use toothpicks and dental floss picks and thin needles with a hammer t...
From cafeappliances.com
We are glad to hear your refrigerator and freezer are performing well and you are happy with the all the great features it offers. We appreciate your ...
Avoid GE appliances
Would Not RecommendWe have had our cafe refrigerator for three years. The filters come on an auto ship for replacement. Our last set had two faulty filters which is about $100 in filters. When I called to say they were faulty GE told me they were out of warranty even though they send a 3 pack that is replaced every 6 months. When I said that is ridiculous they told me well you don’t have to buy 3 at a time. Horrible customer service and as soon as this refrigerator breaks we will be switching brands.
We'd like to assist with the filters of your refrigerator. Please send us a private message via Facebook, Instagram, X, or TikTok with your conta...

Great fridge. Useful tech. Runs quietly.
Would RecommendI really enjoy the hot water feature; no need for a tea kettle anymore. It could be slightly wider, as there’s a bit too much gap on either side. I prefer it to be wider and shallower. Overall, I like the design, and the interior layout is well done. Excellent filtration. Runs quietly.
From cafeappliances.com
We’re so glad to hear that you’re enjoying the hot water feature and the thoughtful interior design of your refrigerator. The adjustable hot water d...
Cafe Experience
Would RecommendRefrigerator is an excellent product-first experience with the Cafe equipment
From cafeappliances.com
Life spawned right now can not u this refrigerator
Would Not RecommendPurchased this refrigerator 6 years ago - the inside light starting malfunctioning. Then the temp starting rising . Terrible customer service from the cafe company . A refrigerator like this should last a lot longer !
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Great Features
Would Recommend[This review was collected as part of a promotion.] Love the refrigerator! It is large, pretty, everything we were hoping!
From cafeappliances.com
SweepstakesGreat for 3-4 years
Would Not RecommendI loved this refrigerator when we first got it , but once the perks started breaking, it wasn't worth the price. The buttons have all broken off and we have had to replace the screen. Now it appears like where the drink dispenser was it corroded the refrigerator. Not worth the cost.
We'd like to help you with your refrigerator's dispenser being corroded. Please send us a private message via Facebook, Instagram, X, or TikT...

Good features.
[This review was collected as part of a promotion.] So far, this refrigerator works very well for us. I was a bit surprised with the ice container that seemed a bit small compared to the one I had in another fridge. However, there is much more room available without a larger box. The chrome handles are much easier to keep clean and handle.
From cafeappliances.com
SweepstakesGreat feature love the hot water.
Would Recommend[This review was collected as part of a promotion.] Great little counter top refrigerator. Love the hot water function and the cool white colors to match kitchen. Bonus is the white color doesn’t show fingerprints.
From cafeappliances.com
Sweepstakes
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