
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, elegant design and impressive brewing performance, with many highlighting customizable brew strength, water temperature, and smartphone app control as standout features. However, a notable group reports serious durability concerns, including peeling carafe handles, corrosion, and complete machine failure within 12 to 24 months of use. Several mention difficulty obtaining replacement carafes and express frustration with unresponsive support for defective units. Despite these reliability issues, most customers find the design and brewing quality compelling, though some question the value given the premium price point.
Customer review summary generated by AI, including incentivized reviews.Great tasting coffee
Would RecommendThe design is absolutely beautiful. I used my coffee maker for the first time since receiving it as a gift for Christmas. What a difference in the taste of my coffee! I'm looking forward to my next cup of coffee tomorrow morning.
From cafeappliances.com
WiFi won’t connect
Right out of the box the WiFi won’t connect. My google puck is just across the room but app says can’t connect and to move it closer…bummed out.
From cafeappliances.com
Second one!!
Would Recommend[Employee of cafe_appliances] My boyfriend got me this one after my first hand me down stopped working. I love how fast it brews and the the thermal carafe keeps the coffee warm all morning, which is amazing because I work from home.
From cafeappliances.com
Elegant on my marble countertop!
Would RecommendLove it! Looks elegant and easy brew setup. I keep it clean and white using BarKeepers Friend so no scratches.
From cafeappliances.com
COFFEE NOT HOT ENOUGH AND BROKE AFTER 6 MONTHS
Would Not RecommendHAD THIS SINCE FATHERS DAY- COFFEE IS NOT HOT AND IT BROKE DOWN ON 12/16/24. IT WOULD NOT PUMP WATER ANYMORE
From cafeappliances.com
We want to help out with your coffee maker not heating properly. We recommend checking your warranty information on page 16 in the user manual: https:... Read More
Beauty and Brains
Would RecommendWow eye catching and brews a super cup . Easy installand easy controls makes your morning cup and delightful sip
From cafeappliances.com
Great coffee maker!
Would RecommendI just got this as a birthday present and am so happy with it! The coffee is hot, delicious and the machine is so fast and quiet. I love the chime at the end of a brew cycle. I’m looking forward to using this daily for years to come!
From cafeappliances.com
Love the Design and ease of use
So far so good, this coffee maker is by far the nicest one I've ever used. I haven't done any of the wireless programing, I haven't had to. I read the instructions, and boy the buttons are minimalistic but super easy to use. Everyone I show, says how nice it looks and the coffee so far excellent, can't wait to get some better beans.
From cafeappliances.com
Beautiful and modern!
Would RecommendSo far…it was an easy set up. It is beautiful and doesn’t take much space.
From cafeappliances.com
Stains Terribly!
It’s a beautiful coffee maker to sit on your counter, until multiple uses. I have the white model and it stains terribly! I should have expected this, it is a coffee maker, but in a few short months, the coffee maker, especially the carafe, look disgusting!
From cafeappliances.com
We value this feedback. Your comments regarding the stains on your coffee maker are extremely important to us and will be considered by our product de... Read More
Great product
Would RecommendSo far so good absolutely love the coffee ultra luxury
From cafeappliances.com
Great features. Easy to use.
Would RecommendEasy to set up. Easy to use. Coffee tasted great with first use! Love it!
From cafeappliances.com
Beautiful paperweight
Have had this coffeemaker for over a year and it was amazing until it wasn’t. Had a house full of people for Thanksgiving and it was all set up for after-dinner coffee, but all I got was error messages: add H2O, even though it was full of water, and subsequently Err 3. Luckily the nespresso machine was working anf so we made custom coffee drinks for the whole crowd. Have tried every troubleshooting tip on Reddit without success so I guess this beautiful hunk of junk is going to the landfill. Won...
From cafeappliances.com
We're sorry to hear about your coffeemaker no longer operating properly. We'd like to help with this. One of our agents will be reaching out over emai... Read More
Love the look and the Smart features!
Would RecommendIt’s beautiful! The Smart App is great! All set for coffee in the morning.
From cafeappliances.com
Fantastic features and finishes!!!
Would RecommendThis would be a five out of five rating if it wasn’t for the smart link Wi-Fi complexity of trying to get it on the Smart app!..it took a good hour After opening up this coffee maker just to get the Smart features set up! Other than that it brews some of the best coffee I’ve had in a coffee drip machine. I also love the styling and the finish of the product. It goes well with our other café appliances in our kitchen, I would recommend this coffee maker, but please be aware that it’s going to Ta...
From cafeappliances.com
Love my coffee
Would RecommendAwesome brewer! Fast, consistent brewing Better than a Keurig
From cafeappliances.com
Hot coffee but a faulty carafe.
Would RecommendI absolutely love this coffee maker. It's pretty, it brews fast and delivers delicious hot coffee. My only complain is the thermal carafe. You can't submerge it in water to clean it, otherwise water gets trapped between the walls of it. It's hard to find a replacement for the black-I received one but it leaks. I can't reorder another.
From cafeappliances.com
Stopped working suddenly
Would Not RecommendWorked great for 4 months, then one saturday morning, just wouldn't brew a second pot. Nothing odd had happened. Makes a "click" sound, but never brews. No error code.
From cafeappliances.com
We recommend taking advantage of your limited warranty to get this brewing issue properly resolved. You can view your warranty details on page 16 of t... Read More
Don’t Be Tempted To Buy
Would Not RecommendBought this coffee maker to go along with my GE major appliances. I have owned this coffee maker for 1 1/2 years and use it about once a month. Very sad to see now that the digital clock no longer displays the numbers correctly. Looked for replacement parts but none available. I would not buy this appliance again, very disappointed with all appliances I have purchased from GE.
From cafeappliances.com
We're sorry to hear that your coffee maker control panel is flickering. We recommend hard resetting the appliance by either unplugging it or flipping ... Read More
Coffee maker
Would RecommendBrews a good coffee. Easy to understand and use and looks great!
From cafeappliances.com
We truly appreciate you taking the time to leave us a review! We’re so happy to hear that you’ve been impressed with the coffee maker.
We'd like to assist you with your coffee maker not connecting to WiFi. Please call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday ... Read More