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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

4.0
1380
Review
 4 out of 5
1380 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the sleek, elegant design and impressive brewing performance, with many highlighting customizable brew strength, water temperature, and smartphone app control as standout features. However, a notable group reports serious durability concerns, including peeling carafe handles, corrosion, and complete machine failure within 12 to 24 months of use. Several mention difficulty obtaining replacement carafes and express frustration with unresponsive support for defective units. Despite these reliability issues, most customers find the design and brewing quality compelling, though some question the value given the premium price point.

Customer review summary generated by AI, including incentivized reviews.
1380 Customer Reviews

Best Tasting Coffee, but sacrifices parts quality

Would Recommend

I love this coffee maker. It makes a great pot of coffee. It’s also very elegant looking in my kitchen. However, as others have complained already the “copper” coating has chipped with only delicate hand washing and the handle is now flopping around with no way to tighten it. I have to put my hands around the pot to pour coffee. At this price range, neither one of these things should be happening and the thermos quality should be a lot better. I’d like to replace it but can’t seem to find any so...

January 24, 2025

From cafeappliances.com

great design poor quality

I have the Cafe Specialty coffee maker C7CDAAS2PS3 in stainless and copper and only use it a couple of times a month or on weekends and the handle on the carafe broke off. Beautiful product but doesnt seem to be very sturdy especially if Im not using the appliance daily.

January 24, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with the handle of your carafe breaking off. One of our team members will contact you via email shortly to gather more details... Read More

Café_AppliancesJanuary 31, 2025

Nice machine but coffee pot outer paint chips off

We love this coffee machine and its smart functions. The only issue is that after a while, the paint on the handle starts peeling off. The machine is beautiful and we love to display it in the kitchen but with the paint peeling off, its not attractive to display any longer.

January 24, 2025

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesJanuary 31, 2025

Delicious voffee

Very happy with this coffee pot. We use it in the gold star setting and the strength and temperature are perfect. Best coffee we have ever had at home. Much better than a machine of similar cost that we had been using.

January 20, 2025

From cafeappliances.com

Beautiful and simple coffee brewer

Gorgeous countertop appliance with a simple and easy to use app that makes programming brews and descaling a snap. The app also communicates with and controls my other kitchen appliances so it’s a perfect solution.

January 19, 2025

From cafeappliances.com

Great brewing features

Love that Cafe has so many matching appliances with the gorgeous finishes. Plus all the features are on the coffee maker are just icing on the cake.

January 16, 2025

From cafeappliances.com

Cafe brews liquid gold!

Would Recommend

we love the Cafe. the coffee is so rich and flavorful. we had no idea we were drinking “sad” little coffee until we brewed a pot in the Cafe. well never go back.

January 16, 2025

From cafeappliances.com

Quality finished coffee.

Love the coffee and the plethora of settings. It impressively does a first drip to create and capture the bloom of the coffee grounds before proceeding with the rest of the brew cycle. Biggest complaint? This sucker is so stylish, but within months, the copper finish on the carafe handle began to peel/chip away. We are not putting it in the dishwasher or using harsh chemicals. The handle and the base of the carafe now look 10 years older than the machine. I cannot seem to find a replacement...

January 13, 2025

From cafeappliances.com

Response from Cafe_Appliances

We want to help out with your carafe needing to be replaced. We're going to be getting in touch over email to collect additional information. Please r... Read More

Cafe_AppliancesJanuary 21, 2025

Simple and Sophisticated

I will update this review if anything goes wrong, but so far so good with this machine. Easy to use and makes a GREAT cup of coffee. Highly recommend!

January 12, 2025

From cafeappliances.com

Wondering

Love hate situation. Can't figure out how to actually clean the reservoir.... daily open to allow condensation to dissipate. Often using less than 10 cup freshly ground beans and having introduced filters, the grounds container leaves water and splatters nicely! ! all over inside. I clean daily and we have changed filters etc. Wondering why?

January 12, 2025

From cafeappliances.com

Super disappointing

Would Not Recommend

I really wanted to like this machine. It looks great and I’ve always found GE to make good products. But this coffee maker is the worst. Water started collecting inside the walls of the insulated carafe and the coating chipped off easily. I had to call three times to get it replaced. I only wash the permanent filter by hand and yet the mesh pulled out from the frame and I’ve had to buy a new one. It’s a weird shape, so you can’t get it anywhere else. And despite following exact directions for de...

January 11, 2025

From cafeappliances.com

Response from Cafe_Appliances

We are sorry to hear about your coffee maker needing to be replaced numerous times and for the filter breaking. We will be passing your comments over ... Read More

Cafe_AppliancesJanuary 21, 2025

Quiet

Would Recommend

Beautiful appliance, looks great in my grey and white kitchen, so quiet and easy to set up! Love it already!!!

January 6, 2025

From cafeappliances.com

Delicious coffee, fast, hot, perfect every time!

Would Recommend

Tried a variety of coffee maker, even a few SCA one that felt honestly over priced. They one showed up damaged and the other just felt cheap. After a bit of more research and seeing this was SCA as well we went for it. Coffee is perfect temp and brewed quick. I couldn’t believe how great the coffee taste either. It’s better than a coffee shop, right at home. Thankful for the find and highly recommended.

January 4, 2025

From cafeappliances.com

Horrible filter basket quality

Would Not Recommend

Mesh filter basket will repeatedly break. I am on my 3rd filter basket already. Each one has been hand washed right away and they still break

January 3, 2025

From cafeappliances.com

Response from Cafe_Appliances

Thank you for reaching out to share your experience. We encourage you to contact our GE Appliances Parts & Accessories Store at 1-877-959-8688 for as... Read More

Cafe_AppliancesJanuary 16, 2025

Broken and no way to repair

The machine no longer works after using for 6 months and then not using it. This appears to be a common problem with no solution and no support by GE.

December 30, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear about your coffeemaker not operating properly. We recommend checking your warranty information on page 16 inside the user manual h... Read More

Cafe_AppliancesJanuary 15, 2025

Great brewed coffee

Would Recommend

Great style and matches my other cafe appliances. Functioning well. Easy set up and programming.

December 29, 2024

From cafeappliances.com

Best of the best

Would Recommend

I’ve had a handful of the SCA approved coffee makers and this one is simply the best engineering wise and aesthetics…. Plus makes a great pot of coffee !!!

December 29, 2024

From cafeappliances.com

Grounds everywhere!

Nice features and looks nice. However, the coffee grounds always overflow the properly placed and correct-sized coffee filter, making a mess everywhere and getting into our brewed coffee. The coffee does not taste good.

December 28, 2024

From cafeappliances.com

Response from Cafe_Appliances

We recommend taking the top off of the carafe and emptying it completely. There can be some coffee left in the carafe that cannot be poured out due t... Read More

Cafe_AppliancesJanuary 14, 2025

Good coffee - but starting to look bad

I’ve had this coffeemaker for just under a year and I love it. The only issue I am experiencing is the copper laminate is peeling off the handle and the matte black is peeling off the bottom of the carafe.

December 27, 2024

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with your carafe peeling. We recommend checking out your warranty information on page 16 inside the user manual here: https://pr... Read More

Cafe_AppliancesJanuary 14, 2025

Makes very good coffee but the carafe is cheap

Purchased the Café Coffee maker several months ago so I pretty much ran through all of the features. It make a very good coffee and I enjoy the Wi-Fi connectivity and also the look of the machine. the one BIG complaint I have it the quality of the carafe. The carafe is light weight and feels cheap when you pick it up. For the price of this coffee maker I thought I would be receiving a NETI quality carafe that would keep the coffee hot for several hours. Instead the carafe that comes with the co...

December 27, 2024

From cafeappliances.com