
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, elegant design and impressive brewing performance, with many highlighting customizable brew strength, water temperature, and smartphone app control as standout features. However, a notable group reports serious durability concerns, including peeling carafe handles, corrosion, and complete machine failure within 12 to 24 months of use. Several mention difficulty obtaining replacement carafes and express frustration with unresponsive support for defective units. Despite these reliability issues, most customers find the design and brewing quality compelling, though some question the value given the premium price point.
Customer review summary generated by AI, including incentivized reviews.Stopped working after 2 years
Would Not Recommend[This review was collected as part of a promotion.] Stopped working after 2 years. For the price of this machine, go with a tried and true luxury brand.
From cafeappliances.com
SweepstakesMy machine stopped brewing after less than 6months
Would Not Recommend[This review was collected as part of a promotion.] This is my second Cafe Specialty Drip Coffee machine. The first one stopped brewing 11 months after we bought it. The second one is only 5 months old, and I have the same issue. The machine is on, the light is on, and there’s a click when I hit the brew button, but then nothing. It just sits there. This was not a cheap coffee machine by any means, and I absolutely love is, when working correctly. But I am so frustrated with having the same issu...
From cafeappliances.com
SweepstakesWe'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Brewing a perfect ☕️ coffee in my new A' CAF'A
Would Recommend[This review was collected as part of a promotion.] [Employee of cafe_appliances] My husband and I love ❤️ the way this machine works. This beautiful well built coffee maker is the best. Our coffee ☕️ machine puts out such good aroma. Well worth every penny. A must-have item for you COFFEE LOVER'S. ☕️. NO MORE STARBUCKS FOR ME. With this jewel 😍 your gonna think 🤔 twice about getting coffee elsewhere. OKAY
From cafeappliances.com
SweepstakesBest purchase made
Would Recommend[This review was collected as part of a promotion.] This has brewed best coffee I’ve had at home 1 button and it brews quite fast as well. Even the kids love making coffee 1 touch button to brew! Expensive but was worth it! Easy to replace carbon filter Also very nice stainless steel finish and easy to clean. Holds enough to make 10 cups. I wish the spoon was metal but plastic is okay.
From cafeappliances.com
SweepstakesBeautiful
Would Recommend[This review was collected as part of a promotion.] Beautiful coffee maker!!! Works great! And easy to use!
From cafeappliances.com
SweepstakesGreat features and very simple to use!
Would Recommend[This review was collected as part of a promotion.] Very sleek and nice coffee maker! Makes really good coffee, just wish the coffee came out a little hotter!
From cafeappliances.com
SweepstakesGreat at first, but doesn't last
Would Not Recommend[This review was collected as part of a promotion.] The coffee maker is beautiful and pairs really well with the other matte white appliances. However, I'm on my second one and won't be buying a third. The lights have gone out in part of the clock, and the carafe is peeling and has water sloshing around despite never being submerged.
From cafeappliances.com
SweepstakesWe’d like to assist with the issues you’re having with the carafe and the lights on the clock. We recommend disconnecting the appliance from power for...
Don’t waste your money on this product
Would Not RecommendThe First coffee maker stopped brewing, it was still under warranty and the replacement they sent me if you fill the water reservoir to 10 cups of water will brew all 10 cups no matter what you select, don’t waste your money on this
From cafeappliances.com
We’re sorry to hear you’re having an issue with your replacement coffee maker brewing all 10 cups no matter what you select, and we want to help solve...
bad temperature retainment
looks great but carafe is disappointing. coffee cools almost immediately and need to rewarm within half an hour. Had previous maker from another company where the coffee stayed warm for hours and half the price. Will not be replacing with same unit when necessary,
From cafeappliances.com
Your feedback is extremely important to us. We will pass these comments regarding the carafe heat retention along to our product team to review.
Coffee maker will fail in 1 year.
Would Not RecommendAfter 1 year of owning this expensive coffee maker the heating element went out and GE will do nothing about it. For a coffee maker this expensive GE should replace their poor quality machine. I will never buy another GE product and I will advise anyone to think twice.
From cafeappliances.com
We're sorry to hear about the heating element going out. We'd like to help out. We will be reaching out over email to collect additional information. ...
Outstanding Coffee Pot
Would Recommend[This review was collected as part of a promotion.] Absolutely love this coffee pot. Style and function are both fantastic. And it brews quickly. The opening in the top of the carafe is big enough to get your hand in to clean the pot too.
From cafeappliances.com
SweepstakesDon’t buy
After a few years use, metal is peeled off the carafe and the base is cracking. It’s just 2 people using this machine Cafe is not supportive and I do not recommend buying this.
From cafeappliances.com
We'd like to gather more information on your coffee maker. Look for an email from us soon, as we'll need more information. Please reply at your earlie...
Good not great!
[This review was collected as part of a promotion.] When I first acquired this it brewed extremely fast, the more I use it the slower the brew time. The capacity is standard of all coffee makers. I must say the carafe insulation could use some improvement as it loses temperature raqther quickly. It is confusing to set up and I still need to refer to the manual for certain functions.
From cafeappliances.com
SweepstakesMakes great coffee, but doesn't last
Would Not Recommend[This review was collected as part of a promotion.] So we got this coffee maker in 2022 as a wedding gift from our registry. Cafe products look awesome, loved the copper accents, and finally got a coffee maker where the carafe was double walled vs glass. This was because I prefer to drink a good amount of coffee during the morning, and I wanted to see if this would be better for preventing the burnt flavor of coffee that had been continuously heated all morning. Well it was, made awesome coffee....
From cafeappliances.com
SweepstakesWe are more than glad to assist with the carafe of your coffee maker. One of our team members will contact you via email shortly to gather more detail...
Very poor product quality
Would Not RecommendThe coffee does not reach 205 degrees as claimed and any remaining water in the basin leeks. I’ve called support but because this is past warranty they won’t offer any solution. Do not buy from this company
From cafeappliances.com
We are glad to assist with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Please...
Disappointed
Would Not Recommend[This review was collected as part of a promotion.] Very disappointed in this product. Pot tarnishes and coffee grinds overflow onto the water head.
From cafeappliances.com
SweepstakesWe'd like to assist you with your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at you...
Beauty doesn’t last.
The digital numbers for the cups are not clear. I have to scroll through the numbers to eventually figure out the number I’m looking for. Also, the C ON CAFE has peeled off even though I don’t wash the base of the machine. The shiny rim at the base where the coffee comes out seems rusty in 2 places. The spout makes no sense because there’s a complete rim inside the pot which prevents coffee from coming out smoothly. Poor design. It’s a handsome machine and makes fine coffee but poor design and p...
From cafeappliances.com
We will be passing your feedback about the controls and the spout over to our product team to review. Thank you again for taking time to share this.
Good for the look
Would Not Recommend[This review was collected as part of a promotion.] It's okay - the coffee is excellent, but I absolutely hate how easily the carafe stained up, the carafe is poor quality plastic at top which stains like crazy.
From cafeappliances.com
SweepstakesWe value this feedback. Your comments regarding the carafe of your coffee maker is important to us and will be considered by our product design team f...
Best Coffeemaker in the World!
Would Recommend[This review was collected as part of a promotion.] I cannot imagine a better coffeemaker than this one! It looks elegant and sophisticated on my countertop. Visitors are always commenting on the style and beauty as well as the brew it produces. A other great feature is it’s ease of use - WiFi takes care of you. The coffee aroma is the first thing you notice upon awakening!
From cafeappliances.com
SweepstakesGreat coffee maker but not made to last
Would Not RecommendWe have really enjoyed the look of this coffee maker and the coffee it produces, but after less than three years the copper coating on handle is flaking off making it dangerous to handle the carafe without getting scraped. Extremely disappointing quality, especially considering the cost of this product.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.