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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte Black )

4.0
1377
Review
 4 out of 5
1378 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the sleek, elegant design and impressive brewing performance, with many highlighting customizable brew strength, water temperature, and smartphone app control as standout features. However, a notable group reports serious durability concerns, including peeling carafe handles, corrosion, and complete machine failure within 12 to 24 months of use. Several mention difficulty obtaining replacement carafes and express frustration with unresponsive support for defective units. Despite these reliability issues, most customers find the design and brewing quality compelling, though some question the value given the premium price point.

Customer review summary generated by AI, including incentivized reviews.
1378 Customer Reviews

Stopped working after 2 years

Would Not Recommend

[This review was collected as part of a promotion.] Stopped working after 2 years. For the price of this machine, go with a tried and true luxury brand.

November 10, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe

We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeNovember 11, 2025

My machine stopped brewing after less than 6months

Would Not Recommend

[This review was collected as part of a promotion.] This is my second Cafe Specialty Drip Coffee machine. The first one stopped brewing 11 months after we bought it. The second one is only 5 months old, and I have the same issue. The machine is on, the light is on, and there’s a click when I hit the brew button, but then nothing. It just sits there. This was not a cheap coffee machine by any means, and I absolutely love is, when working correctly. But I am so frustrated with having the same issu...

November 10, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe

We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeNovember 11, 2025

Brewing a perfect ☕️ coffee in my new A' CAF'A

Would Recommend

[This review was collected as part of a promotion.] [Employee of cafe_appliances] My husband and I love ❤️ the way this machine works. This beautiful well built coffee maker is the best. Our coffee ☕️ machine puts out such good aroma. Well worth every penny. A must-have item for you COFFEE LOVER'S. ☕️. NO MORE STARBUCKS FOR ME. With this jewel 😍 your gonna think 🤔 twice about getting coffee elsewhere. OKAY

November 10, 2025

From cafeappliances.com

Sweepstakes

Best purchase made

Would Recommend

[This review was collected as part of a promotion.] This has brewed best coffee I’ve had at home 1 button and it brews quite fast as well. Even the kids love making coffee 1 touch button to brew! Expensive but was worth it! Easy to replace carbon filter Also very nice stainless steel finish and easy to clean. Holds enough to make 10 cups. I wish the spoon was metal but plastic is okay.

November 8, 2025

From cafeappliances.com

Sweepstakes

Beautiful

Would Recommend

[This review was collected as part of a promotion.] Beautiful coffee maker!!! Works great! And easy to use!

November 7, 2025

From cafeappliances.com

Sweepstakes

Great features and very simple to use!

Would Recommend

[This review was collected as part of a promotion.] Very sleek and nice coffee maker! Makes really good coffee, just wish the coffee came out a little hotter!

November 3, 2025

From cafeappliances.com

Sweepstakes

Great at first, but doesn't last

Would Not Recommend

[This review was collected as part of a promotion.] The coffee maker is beautiful and pairs really well with the other matte white appliances. However, I'm on my second one and won't be buying a third. The lights have gone out in part of the clock, and the carafe is peeling and has water sloshing around despite never being submerged.

October 30, 2025

From cafeappliances.com

Sweepstakes
Response from Café _Appliances

We’d like to assist with the issues you’re having with the carafe and the lights on the clock. We recommend disconnecting the appliance from power for...

Café _AppliancesOctober 30, 2025

Don’t waste your money on this product

Would Not Recommend

The First coffee maker stopped brewing, it was still under warranty and the replacement they sent me if you fill the water reservoir to 10 cups of water will brew all 10 cups no matter what you select, don’t waste your money on this

October 28, 2025

From cafeappliances.com

Response from Café _Appliances

We’re sorry to hear you’re having an issue with your replacement coffee maker brewing all 10 cups no matter what you select, and we want to help solve...

Café _AppliancesOctober 29, 2025

bad temperature retainment

looks great but carafe is disappointing. coffee cools almost immediately and need to rewarm within half an hour. Had previous maker from another company where the coffee stayed warm for hours and half the price. Will not be replacing with same unit when necessary,

October 18, 2025

From cafeappliances.com

Response from GE_Appliances

Your feedback is extremely important to us. We will pass these comments regarding the carafe heat retention along to our product team to review.

GE_AppliancesOctober 20, 2025

Coffee maker will fail in 1 year.

Would Not Recommend

After 1 year of owning this expensive coffee maker the heating element went out and GE will do nothing about it. For a coffee maker this expensive GE should replace their poor quality machine. I will never buy another GE product and I will advise anyone to think twice.

October 15, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear about the heating element going out. We'd like to help out. We will be reaching out over email to collect additional information. ...

Cafe_AppliancesOctober 16, 2025

Outstanding Coffee Pot

Would Recommend

[This review was collected as part of a promotion.] Absolutely love this coffee pot. Style and function are both fantastic. And it brews quickly. The opening in the top of the carafe is big enough to get your hand in to clean the pot too.

October 5, 2025

From cafeappliances.com

Sweepstakes

Don’t buy

After a few years use, metal is peeled off the carafe and the base is cracking. It’s just 2 people using this machine Cafe is not supportive and I do not recommend buying this.

September 28, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to gather more information on your coffee maker. Look for an email from us soon, as we'll need more information. Please reply at your earlie...

Café_AppliancesSeptember 30, 2025

Good not great!

[This review was collected as part of a promotion.] When I first acquired this it brewed extremely fast, the more I use it the slower the brew time. The capacity is standard of all coffee makers. I must say the carafe insulation could use some improvement as it loses temperature raqther quickly. It is confusing to set up and I still need to refer to the manual for certain functions.

September 14, 2025

From cafeappliances.com

Sweepstakes

Makes great coffee, but doesn't last

Would Not Recommend

[This review was collected as part of a promotion.] So we got this coffee maker in 2022 as a wedding gift from our registry. Cafe products look awesome, loved the copper accents, and finally got a coffee maker where the carafe was double walled vs glass. This was because I prefer to drink a good amount of coffee during the morning, and I wanted to see if this would be better for preventing the burnt flavor of coffee that had been continuously heated all morning. Well it was, made awesome coffee....

September 9, 2025

From cafeappliances.com

Sweepstakes
Response from Café_Appliances

We are more than glad to assist with the carafe of your coffee maker. One of our team members will contact you via email shortly to gather more detail...

Café_AppliancesSeptember 11, 2025

Very poor product quality

Would Not Recommend

The coffee does not reach 205 degrees as claimed and any remaining water in the basin leeks. I’ve called support but because this is past warranty they won’t offer any solution. Do not buy from this company

September 8, 2025

From cafeappliances.com

Response from Café_Appliances

We are glad to assist with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Please...

Café_AppliancesSeptember 11, 2025

Disappointed

Would Not Recommend

[This review was collected as part of a promotion.] Very disappointed in this product. Pot tarnishes and coffee grinds overflow onto the water head.

September 8, 2025

From cafeappliances.com

Sweepstakes
Response from Café_Appliances

We'd like to assist you with your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at you...

Café_AppliancesSeptember 11, 2025

Beauty doesn’t last.

The digital numbers for the cups are not clear. I have to scroll through the numbers to eventually figure out the number I’m looking for. Also, the C ON CAFE has peeled off even though I don’t wash the base of the machine. The shiny rim at the base where the coffee comes out seems rusty in 2 places. The spout makes no sense because there’s a complete rim inside the pot which prevents coffee from coming out smoothly. Poor design. It’s a handsome machine and makes fine coffee but poor design and p...

September 2, 2025

From cafeappliances.com

Response from Cafe_Appliances

We will be passing your feedback about the controls and the spout over to our product team to review. Thank you again for taking time to share this.

Cafe_AppliancesSeptember 2, 2025

Good for the look

Would Not Recommend

[This review was collected as part of a promotion.] It's okay - the coffee is excellent, but I absolutely hate how easily the carafe stained up, the carafe is poor quality plastic at top which stains like crazy.

September 2, 2025

From cafeappliances.com

Sweepstakes
Response from Café_Appliances

We value this feedback. Your comments regarding the carafe of your coffee maker is important to us and will be considered by our product design team f...

Café_AppliancesSeptember 4, 2025

Best Coffeemaker in the World!

Would Recommend

[This review was collected as part of a promotion.] I cannot imagine a better coffeemaker than this one! It looks elegant and sophisticated on my countertop. Visitors are always commenting on the style and beauty as well as the brew it produces. A other great feature is it’s ease of use - WiFi takes care of you. The coffee aroma is the first thing you notice upon awakening!

August 31, 2025

From cafeappliances.com

Sweepstakes

Great coffee maker but not made to last

Would Not Recommend

We have really enjoyed the look of this coffee maker and the coffee it produces, but after less than three years the copper coating on handle is flaking off making it dangerous to handle the carafe without getting scraped. Extremely disappointing quality, especially considering the cost of this product.

August 28, 2025

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...

GE_AppliancesAugust 29, 2025