
Ratings & Reviews for Bruce America's Best Choice Gunstock Oak 3/4-in T x 2-1/4-in W Smooth/Traditional Solid Hardwood Flooring ( 20-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the beautiful appearance and high-shine finish, with many highlighting excellent color match and luxurious aesthetic appeal. However, widespread frustration centers on manufacturing defects: numerous reviewers report severely warped boards, poorly cut ends, missing tongues, splits, and inconsistent dimensions forcing them to discard 10-20% of pieces and delay installations. Many question quality control and express reluctance to repurchase. Installation difficulty varies; some find it straightforward with proper tools, while others struggle with warped boards and short lengths creating choppy appearance. Despite visual appeal, manufacturing issues significantly undermine overall customer satisfaction.
Customer review summary generated by AI, including incentivized reviews.poor quality
Would Not RecommendAt 4.99 a square foot you would expect quality hardwood flooring. Some of the wood is split, the tongue is missing on a lot of pieces and I am still waiting on the rest of my order. Boxes that were open were short of product . I had 160 square foot room to do and with very little waste I still used 180 square feet 9 boxes to do one small room. If this is what we as consumers can expect higher prices and lower quality I should have gone to a salvage store to purchase the flooring as then I would...
Verified Purchaser
Contractor
Would Not RecommendTook two weeks for delivery. In transit forever
Verified Purchaser
Hi Greg,
Thank you for notifying us of your experience.
We strive to provide you with the best possible service and when you ... Read More

Product was great, Lowes was terrible.
Would RecommendVery happy with the Bruce flooring, good quality. The delivery experience from Lowes was absolute garbage. Order through someone else! Lowes has no respect for their customers time. They rescheduled my delivery, at the last second, several times!
DO NOT accept re-sealed cartons!
The flooring size, color, and finish were as expected. Tongue and groove cuts machined well. Slats mated well. Problem was with three of the ten cartons. They had been previously opened and re-sealed with blue painters tape. All three boxes apparently were returns to the store. Inside each box I found cut pieces, pieces with damaged ends, and pieces that had been scuffed up. Before I placed order, I was assured at the store that all cartons would come from the warehouse and would be new. ...
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hello,
Thank you for contacting AHF Products. I am very sorry for your inconvenience. Whenever you have a problem with your floor, you c... Read More

First three boxes had several defective pieces
I'm very disappoimnted with the milling on the first three boxes. Some of the joints on the ends wouldn't close and both the ends and sides show a lot of overwood. We're struggling to find pieces without issues and we're starting a reject pile to return to Lowes. This is my third hardwood floor installaition and I'm working with my brother who ran a hardwood flooring company for years. I regret buying this product and I'm not looking forward to installing the rest. I'm tempted to pulll the...
Hello Mike,
Thank you for taking the time to contact us with your comments. We always aim to provide quality products to our customers, a... Read More

excellent service
Would RecommendThe guy at the pickup counter was superb. Drae has helped me on several occasions. He always offers his help with heavy items. Prompt and knowledgeable. Sharp young man. Thanks. Oh the flooring is really nice too.
Excellent quality prefinished wood flooring
Would RecommendThis flooring is of excellent quality. I have had little to no waste due to flaws on the finished side of the boards. There has been little warp and I've had no trouble aligning boards to their adjacent neighbors. Very few knots and when there is a knot, it's tight. The finish is uniform and smooth. It appears that it will hold up well; but, only time will tell. I definitely recommend this product if you're interested in a solid wood floor.
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
It’s good
Would RecommendI purchased the flooring in the 2 1/4, 3 1/4, and 5 Inc widths to lay in a random pattern. The 5 inch was overall darker in color and not as shiney finished. Of the three the 3 1/4 had a lot more variance in the widths and had to be very careful not to get a piece that was wider by a 1/16 or more that caused a real problem in the next row. I would do it again but if doing all the same width would go 2 1/4 or 5
Verified Purchaser
A new floor adds: easy quiet clean livability.
Would RecommendI ordered this at Lowes in 3 bundles, all of the same lot, some 30+ boxes. Most was delivered, some we carried. The job became a little bigger for us because we had a change to add walk-in closets. We also needed splines to reverse direction. The product is so engineered as to make all of this very easy. We had no waste, no bad boards, no finish issue.
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Good stuff
Would RecommendHaven't had the flooring delivered but it should match the hardwood flooring that was installed 30 years ago. We're replacing old carpeting with hardwood and this was a good product at a good price.
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Not what I expected
Would Not RecommendI found it was of low quality and was scratched and dented.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hello Jomag,
Thank you for contacting AHF Products.
Thank you very much... Read More

Very pretty Flooring
Would RecommendThe wood was beautiful. It was too thick for my project, but I wish it would’ve worked. The pieces were in various lengths in the box, from 1 foot to 5 feet. This made for an awkward removal of the pieces. But all in all, it was very nice product.
Verified Purchaser
You will regret buying this wood.
Would Not RecommendA lot of the wood does not fit together and creates gaps and uneven joints. Also, a lot of the wood is defective with holes, chips, broken pieces, and weird colors. I have included three of very many examples I could provide.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hi there, Thank you for taking the time to review our product. We sincerely apologize, on behalf of AHF Products for the unhappy experience you have... Read More

Be sure to buy a little extra.
Would RecommendThe color and finish are beautiful.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
It’s ok
Would Not RecommendThe product came with damage wood pieces. Also the ends were not cut clean so took more work to get a seamless look.
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hello Leeie,
Thank you for contacting AHF Products. It is important for us to hear feedback from our customers and we thank you for contac... Read More

Worse Flooring
Would Not RecommendThis flooring is very defective. Most of the wood has holes or is so defective as to be unusable. Many pieces have putty to fill in the holes. There colors are wildly inconsistent. Lots of pieces are chipped and scraped up as to be unusable. Yes, the price is good, but be prepared to discard about half the box, so this wood really costs twice as much. Much of the wood doesn't fit together properly. I spend more time finding pieces that will fit together smoothly than I spend on nailing the floor...
Hello,
Thank you for contacting AHF Products.
We apologize for the inconvenience you experienced. It is our aim to provide quality ... Read More

Hi there,
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Thank you for contacting AHF Products.
We apologize for the inconvenience you have experienced with your flooring.