Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a variety of features like swings, a rock climbing wall, and a play kitchen that children generally enjoy. The quality and sturdiness of the playset are praised, though some customers report issues with the slide being slow, flimsy, or not slippery enough. Assembly can be time-consuming and difficult, with unclear instructions and missing hardware. Despite these drawbacks, the product provides a fun and engaging play experience for young children when properly assembled and maintained.
Customer review summary generated by AI, including incentivized reviews.Great Playset!
Would RecommendGreat product, kids LOVE it!
From backyarddiscovery.com
Great directions and product.
The directions in the app are awesome! It took my husband and I both in our 60s two days to assemble it. The instructions and parts are labeled perfectly. Having the 3D app made it easier. Our grandkids are excited to use it.
From BILT
Love our Swingset!
Would RecommendWe are delighted with the swingset! It was a great project for the family to work together to assemble it. To be clear, the assembly is no small task but the directions are very clear and it turned out great!
From backyarddiscovery.com
We are thrilled you love the Shenandoah!! Thank you for your review.
Fun Project, Grandaughter Loves It
Would RecommendThe DIY part was rather fun. The organization and step by step instruction was easy to follow, but it took quite a while because of so many pieces. There we damaged pieces in shipment, like the door frame and the sink pieces, but nothing glue and clamps overnight could not fix. Organizing the pieces by number and the hardware by sizes helped a lot. My Grand-daughter loves it, and that made everything worth it.
From backyarddiscovery.com
Thank you for your review. We are happy to hear that your granddaughter loves her new Shenandoah playset. If you would like to replace those damaged ...
Great Value
Would RecommendWe love the Shenandoah design! It has all the things we were looking for while remaining in our price range: swing, slide, fort. We love the 5' second level. We were pleased with the quality. The lumber is lighter weight but just fine for a playhouse. Construction took a while but the instructions were clear. No issues with shipping. We had one or two pieces of wood with some slight damage but no deal-breakers that required a new piece. The hardest part for us was getting the lot level. ...
From backyarddiscovery.com
Thank you for your review. We are glad you like your Shenandoah We believe it has many fun features to give children hours and hours of fun.
GREAT EXPERIENCE AND EASY TO WORK WITH
Would RecommendI SEARCHED THIS ON LINE FOR A COMPANY OR PLACE THAT I COULD PURCHASE A PLAY GROUND SET FOR OUR GRANDDAUGHTER WHO LIVES IN GEORGIA WE LIVE IN FLORIDA AND I NEEDED IT INSTALLED SO THAT IT WOULD BE STABLE FOR HER TO PLAY ON THEY MADE IT SO EASY
From backyarddiscovery.com
We are thrilled that you chose Backyard Discovery. Thank you for the review.
My Kids Love it!
Would RecommendWe have had this build last week and i can't keep my kids off it. It's just the right size for our yard.
From backyarddiscovery.com
We appreciate your review and we are thrilled you had the customer journey we strive for with every customer.
Nice Playground for Kids
Would RecommendThe Shenandoah playground is a nice structure with a 10 foot slide (in my opinion, I wouldn't get an 8 foot slide...my grandsons 5 and 2 use the 10 foot with no problem.) The only feature I don't like with the Shenandoah is the seating area. It does not appear to be sturdy, and I think there should be a center support. I paid to have the structure put together, and unfortunately, they have to return to level it better and to fix a few issues with the installation. Rebar anchors were ordere...
From backyarddiscovery.com
My kids stay out on this ALL day!
Would RecommendThis is a great product. My kids wake up and can't wait to go outside and play and will literally stay out until I call them in. Would STRONGLY recommend assembly help, it is a lot of pieces and a lot of work - it took two men two full days to put it together.
From backyarddiscovery.com
How fun it looks. We are so glad we earned your 5-star review!