Ratings & Reviews for Backyard Discovery Lakewood Wooden Playset Residential Wood Playset
Ratings may include incentivized customer reviews.
What Customers Are Saying
This swing set received mixed reviews. Positives include easy assembly, clear instructions, and child-friendly features like a ladder with flat steps. However, many customers reported quality issues, such as splintering, cracking, and warping of the wood. Some received damaged or ill-fitting parts, leading to a frustrating assembly process. There were also concerns about the long-term durability and stability of the swing set, with some noting it started creaking or shifting after limited use. Overall, the swing set may be suitable for families with young children, but potential buyers should be aware of the reported quality and longevity problems.
Customer review summary generated by AI, including incentivized reviews.Enjoying it
So far so good. It was the perfect size for our smaller yard. My grandson is nearly 3 and is loving it..my 10 year old is enjoying playing with him as well
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Would RecommendThe instructions were forthright. The packing list for each box made it easy to identify where to locate a certain piece (as all piecies are labled with a code). A couple of pieces had the stenciled code on both sides so no way not to show after final installation. A few pieces had cracks, but nothing too bad.
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Assembly
Would RecommendWe gifted our children this set for Christmas and they are in love. The set was easy to put together with assistance from the BILT app. Two pieces that were not essential to the integrity of the structure were destroyed in the box but we moved forward without them because we wanted this done by Christmas. I recommend doing a better job with packaging and labeling each pieces. There were a lot of pieces with faded, hard to read labels. Also, a lot of the pieces were splitting when you start to sc...
From backyarddiscovery.com
I am so glad to hear that your children loved their Christmas present! As a growing company, we do value your feedback from your experience. We will b...
Great for 3 yo son
Would RecommendIt took about 6 hours for my husband to put together. Well worth the time and effort. Our son loves every aspect of it. And as an only child, keeping him entertained is #1 on our list!!
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Didn’t know what we were missing out on!
Would RecommendFrom customer support to the delivery. Everything is amazing. My kids love it! Such a great price and product.
From backyarddiscovery.com
Something the kids will enjoy.
Would RecommendInstructions were relatively ok, should change part numbering system to match order installed.
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Great when done, takes awhile to build
Would RecommendThis is a great swing set. So far my kids love it. It took a lot longer than estimated to put together but the directions were easy to follow.
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Overall great!
Would RecommendI was missing a smaller window piece. And the kit came with way too much extra hardware.
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Good play set
Would RecommendClear instructions but the screws, bolts, and nuts were not organized well at all. Made the process more time consuming than it had to be
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We apologize the hardware arrived that way. We appreciate your feedback and will take the necessary steps to correct the issue.
Easy assembly
Would RecommendThis product was easy to assemble. All the pre-drilled holes lined up perfectly. The only complaint is that some of the wood was splintered to begin with, but not to the point that it wasn't usable.
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We apologize you had some damaged parts, please contact our customer advocate team we can send out replacements at 800-856-4445 8am-6pm ...
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