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Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

Ratings & Reviews for Yale Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

4.2
236
Review
 4.2 out of 5
237 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers convenient features like remote access and individual access codes, but has received mixed reviews due to reliability issues such as frequent battery drain, connectivity problems, and unexpected lockouts. While the lock has appealing features, the widespread technical problems make it a risky investment, especially for those needing to manage multiple units.

Customer review summary generated by AI, including incentivized reviews.
237 Customer Reviews

Its good

Would Recommend

Had difficulty installing. The screw holes didnt line up correctly. The app doesnt always connect. Is very convenient to not have to have a key.

November 20, 2024
Verified Purchaser
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Response from Google Team

Hi Onehappymom.We're glad you find it convenient to not have to use a key all the time to enter your home.

If you're having troubl...

Google TeamNovember 21, 2024

madebygoogle

Horrible

Would Not Recommend

[Employee of yalehome] Brand new installed module doesn't work. Then they try to send you a bridge to use direct plug in the walla and you hav eto pay monthly for the use. No not happen

November 15, 2024

From shopyalehome.com

Assure lock 2

Would Recommend

This product is great

October 18, 2024
Verified Purchaser
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Easily accessible and extremely convenient!!! Five Stars!!

[This review was collected as part of a promotion.] I recently installed the Yale Assure Smart Lock 2 in satin nickel, and I couldn't be happier! The sleek design perfectly complements my door, and the smart features make accessing my home a breeze. The installation was straightforward, and the app integration works flawlessly. I love the convenience of keyless entry and being able to grant access to guests remotely. Overall, a fantastic investment for anyone looking to enhance home security wit...

October 2, 2024

From influenster.com

Great products but availability is not reliable

Would Recommend

While attempting to order online for pick up at store, several times the results indicated an item was in stock. Unfortunately, the items either were never processed or deemed not available after the purchase was submitted.

September 12, 2024
Verified Purchaser
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Excellent product

Would Recommend

Perfect

August 31, 2024
Verified Purchaser
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Liked it enough to purchase a second one!

Would Recommend

Very dependable, and looks great. Easy to install.

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Great lock

Would Recommend

The actual keypad is easy to handle and the app is easy as well.

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Doesn’t work after less than 1y

Would Not Recommend

Called customer service. Did some troubleshooting and the associate verified based on the information available from wi-fi the lock was not working. Wouldn’t provide replacement without proof of purchase, which I do not have. Going to need to replace the entire lock.

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Gorgeous + Functional

Would Recommend

Been using for 3 weeks - works great, looks great, easy install. Battery life still at 100% - just don't pinch the wire when installing per the instructions. Purchased buttons, keyed, Wifi options - highly recommend!

June 21, 2024

From shopyalehome.com

You need to make more big holes to go through

Would Recommend

The key not strong enough also not fixed enough on door

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Battery Compartment Redesign

Would Recommend

The lock works very well. Easy to configure. The battery compartment does not hold the batteries securely enough when the door is slammed.

June 8, 2024

From shopyalehome.com

Maybe the best on the market but...

Would Recommend

I've replaced 5 Schlege locks on 4 different properties with these and was impressed with the quality of construction. The Software control is important to me and it works fairly well but there is room for improvement on it. Technical Support is VERY good. In fact, even though the paper instructions are quite good and the App has step by step instructions for installing and setting up I DID need to talk with Tech Support for each installation. One lock had a broken part. No problem getting...

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Wouldn’t work. Manufacture defect

Would Not Recommend

After trying to install this unit for over an hour and it just wouldn’t work I discovered the problem. The deadbolt mechanism is designed to extend if needed for a larger hole. However when you fasten the two large screws that hold both the interior and exterior parts of the lock, the two guideposts tend to torque the deadbolt mechanism and it twists out or alignment. When this twisting happens the deadbolt will not slide back and forth. I installed and reinstalled this unit over 10 times to get...

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