
Ratings & Reviews for Yale Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smart lock offers convenient features like remote access and individual access codes, but has received mixed reviews due to reliability issues such as frequent battery drain, connectivity problems, and unexpected lockouts. While the lock has appealing features, the widespread technical problems make it a risky investment, especially for those needing to manage multiple units.
Customer review summary generated by AI, including incentivized reviews.Yale Digital Lock not ready for prime time
Would Not RecommendTotal disappointment, purchased fall of 2025. The lock was easy to install and setup, but that is where the good stops. Lock has lost configured access codes five times since setup. Resetting is a hit or miss proposition. This Lock eats batteries like candy. Yale tech support was less than helpful. This is at best a "beta" version. I would not purchase again.
New lock, nice upgrades
Would RecommendBig upgrade from my previous Yale lock. Took a little longer to install than I hope but now it’s working perfectly. I wish the app allowed you to skip parts of the install. Still need to get it on WiFi.
From Assure Lock 2 Ridgefield Bundle Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt and Handle Lock Verified PurchaserIncentivized
These are very easy to install, and fit most doors
Would RecommendI love the keyless entry and the ability to unlock the door from the Yale App. I also like how the buttons illuminate so there is no guessing if you pressed the right button.
From Assure Lock 2 Norwood Bundle Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt and Handle Lock Verified PurchaserIncentivized
Waste of batteries
Would Not Recommendthis deadbolt eats batteries faster than Duracell can make them. the app is nice, the install is nice, but none of that matters when you have to change the batteries every other week, or the unit is dead because of how fast the batteries die.
This Yale lock is a pleasure to have
A great digital lock. This is a product that I needed help to install.
From Assure Lock 2 Ridgefield Bundle Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt and Handle Lock Verified PurchaserIncentivized
Assure lock 2
Would Not RecommendIt was easy to install but we have been unable to make it functional using Bluetooth and WiFi. We replaced the same lock that functioned perfectly for two years then it just stopped functioning . We replaced the batteries several time to no avail. I would not recommend.
Verified Purchaser
This lock was very easy to install. Still working.
Would RecommendVery easy to install
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock Verified Purchaser
Worst lock ever
Would Not RecommendThis is the dumbest lock ever made! Nothing smart about it. It drains battery life no matter what brand you buy. Their customer service SUCKS!! I’ve spent as much on batteries as I have the locks and they have no record of my calls or emails, conveniently!!! Do not waste your money on this DUMBlock!!!
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock
Solid features, disappointing battery life!
Would Recommend[Employee of yalehome] Overall, I’m happy with the Yale Assure Lock 2 Keypad with Wi-Fi. The lock itself works as expected and feels well built. Installation was fairly easy and straightforward, and the app has been reliable and intuitive to use. I especially like the ability to create, share, and manage unique access codes for others, as well as seeing a log of who enters the house and when—those features are extremely convenient and add real peace of mind. My biggest gripe, however, is batter...
From shopyalehome.com
So far so good
So far so good. I have needed to let people in while I'm at work and then lock it behind them and it has done that effectively. I haven't used the app much but it connects with Google home as advertised.
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock Verified Purchaser
Like others, WiFi is an issue
Would Not RecommendCan’t connect to WiFi. Many other IoT devices have connected fine. With Bluetooth only most of the features I want are now not possible. Way too complicated in a world where IoT connections should be a piece of cake. Typically very difficult to force modern Wi-Fi systems to use only 2.4GHz just to accomodate 20 y.o. Tech.
From shopyalehome.com
Great product
Easy to install and simple to use.
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock Verified Purchaser
Joetheowner121025
Would RecommendPurchase this Yale lock for the side door to match the front door. It was an easy install, and it worked perfectly. it’s secured our house and I would highly recommend it to a friend.
Verified Purchaser
Great lock
Would RecommendEasy install, great app, down side is cheap screws as with any that are supplied with products today. Stripped the head on a Phillips screw. Had to drill out and replace, but no issues with function ability.
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock Verified Purchaser
Worth the price
Would RecommendEase of installation
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock Verified Purchaser
Junk. Get another brand.
Would Not RecommendTotal garbage. I have two of these, both fail to work properly for different reasons. They are eating batteries (though feet from wifi and have string signal), one refuses to keep Bluetooth connected long enough to calibrate, so it’s effectively useless. The other took forever to connect… multiple tries over several days. Finally got it to work, but eventually both disappeared from my HomeKit app and don’t want to reconnect. I’ve factory reset and am fighting them again, can’t calibrate no matte...
From shopyalehome.com