Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

Ratings & Reviews for Yale Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

4.2
236
Review
 4.2 out of 5
237 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers convenient features like remote access and individual access codes, but has received mixed reviews due to reliability issues such as frequent battery drain, connectivity problems, and unexpected lockouts. While the lock has appealing features, the widespread technical problems make it a risky investment, especially for those needing to manage multiple units.

Customer review summary generated by AI, including incentivized reviews.
237 Customer Reviews

Needs new batteries every week

Would Not Recommend

Either we have a defective unit or this product is a waste of money. The keypad does every week, no matter what batteries we use. Do not recommend.

March 25, 2025
Was this Review Helpful ?

love this Yale smart lock

Would Recommend

love thsi lock. I replaced a schlage smart lock that would not connect to the home smart system. this works great and was easy to install and set up.

Was this Review Helpful ?

Easier to install than you might think!

Would Recommend

I was worried when I saw the owner’s manual of this lock because it is thick! There are templates even! But I watched a few videos (thank God for YouTube) and it seemed pretty straightforward so I took a deep breath and gave it a go. The installation really only took about ten minutes! And the lock works like a charm! I’m still exploring the different features, but so far I’m liking it a lot. I bought this lock so that when I travel I can give the house sitter a temporary code and I can know ...

February 28, 2025
Verified Purchaser
Was this Review Helpful ?

Well rounded

Would Recommend

Great instructions. Looks fantastic. Feels sturdy

Was this Review Helpful ?

Great Lock!

Would Not Recommend

It’s a great lock. The installation is pretty straightforward. The video they provide from the app is excellent and the lock itself is actually a really quality lock. I’m very happy with it and I’m happy. I decided to use Yale.

February 9, 2025

From shopyalehome.com

I’m a fan!

Would Recommend

Was pretty simple to install with the video instructions in the app. Nice touch! Works great! As I’m sure will use up some batteries I went with rechargeable ones. Works great and glad all my research paid off. Looks great too! I went with the optional key as well, JIC. Would certainly recommend this!

January 26, 2025
Verified Purchaser
Was this Review Helpful ?

Nice build quality, tech aspects need work.

Would Not Recommend

It certainly is a keypad. WiFi is lackluster and doesn’t always work. The app is laggy and doesn’t always connect.

January 10, 2025

From shopyalehome.com

Easy lock

Would Recommend

Easy setup and works great so far. Looks great in the back on our door.

January 5, 2025

From shopyalehome.com

Possible fake product.

Would Not Recommend

Like the finish and ease of installing hardware. But the wifi module that came with the lock did not work. Had to spend a hour with tech trouble shooting and the serial number did not exist in there system. Like it was a clone item. They said they would ship me a new module but it will take at least 10 business days so my lock won't work properly.

Was this Review Helpful ?

Good lock - with caveats

Would Recommend

Yes it has short battery life - as do most smart locks with Wi-fi. So monitoring battery life while you are away is pretty important. The problem is that the Yale App does not show you battery life. To get this info I had to connect the lock to Apple HomeKit. The problem with that is that I travel a lot and if you want to use HomeKit while you are away from the house you will need a bridge such as an Apple TV or and Apple HomePod. If anyone has found another answer to this I'd love to hear about...

December 27, 2024

From shopyalehome.com

Love this lock

Would Recommend

After trying a Kwikset keyless lock and having one issue after another we decided to return it and purchase this Yale lock. It was so easy to install and set up. We each have a different entry code and it’s so easy to use. One touch to lock as we’re leaving and the keypad lights up so we can see what we’re doing after dark. Great buy and value for the money.

Was this Review Helpful ?

Perfect fitting!

Would Recommend

Works great !

November 29, 2024
Verified Purchaser
Was this Review Helpful ?

WIFI card should not be out of service

Would Not Recommend

the WiFi card did not work. It was out of service from Yale. Looks like it was a used one.

Was this Review Helpful ?