
Ratings & Reviews for Yale Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smart lock offers convenient features like remote access and individual access codes, but has received mixed reviews due to reliability issues such as frequent battery drain, connectivity problems, and unexpected lockouts. While the lock has appealing features, the widespread technical problems make it a risky investment, especially for those needing to manage multiple units.
Customer review summary generated by AI, including incentivized reviews.inconsistent
Would Not Recommenddoes not stay calibrated. get messages that's door is open when it is closed. recalibrate.. works for a while then same. then it didn't even lock automatically today. that's a big no for me.
Good but not great.
Would RecommendMet almost all my needs. But the instructions aren’t very good, the app could use some improvements, and the deadbolt itself feels a little flimsy.
Verified Purchaser
Perfect
Would RecommendInstall went well. The product works great and looks great. The door closes and locks up smoothly. Love it
From Assure Lock 2 Ridgefield Bundle Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt and Handle Lock Verified Purchaser
Great Deal
Would RecommendExcellent device for both home automation and safety. Easy to install and easy to setup. 100% recommended.
From shopyalehome.com
Exactly what I was looking for
Would RecommendWell built, fairly easy to set up, looks nice
From Assure Lock 2 Ridgefield Bundle Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt and Handle Lock
Easy to install
[This review was collected as part of a promotion.] The lock is easy to install and I like how it looks and doesn’t have a finger print required which some do. I have mixed feelings about the lock being linked to our WiFi because it’s nice that we can unlock the door for someone we’re not home but worries me that it can be hacked. If that’s not a concern for you then I recommend as it is a sleek look.
From influenster.com
Lock Does not Work
Would Not RecommendI purchased a Yale Assure Lock 2 with keypad / key, and had it installed yesterday (11/29). This product worked for about 12 hours, however this morning (11/30) I am having issues. When I tried to lock the lock from the outside by pressing the Yale button, the lock would not respond. I tried to input my entry code, and it would not work either. However, the lock began making a loud beeping noise that would not stop. I am still able to lock and unlock the door with the Yale app, as well a...
From shopyalehome.com
Simple, yet so sophisticated
[This review was collected as part of a promotion.] I received this shortly after my husband passed away. He left my 5yr old daughter and I alone forever. I somehow found this lock so symbolic in such an uncertain time in my life; like a sense of new security for my young child and I, alone and vulnerable in a home together. At first I was very intimidated to install it myself, as my husband would usually do all that kind of stuff around the house, but I quickly remembered that I am teaching my...
From influenster.com
Lock failed within 10 days of install
Would Not RecommendThe lock is bad, the customer service is worse. This lock failed within 10 days of installing it and Yale wouldn't refund the lock, just offered to replace it. This is the 2nd Yale Assure 2 that I've had fail within 6 months
Verified Purchaser
Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
From Assure Lock 2 Oil Rubbed Bronze Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock
Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
Yale Assure 2 Locks: Massive Disappointment x28
Would Not RecommendInvested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.
From Assure Lock 2 Black Suede Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock