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Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

Ratings & Reviews for Yale Assure Lock 2 Satin Nickel Smart Wi-Fi and Bluetooth Keypad Electronic Deadbolt Lock

4.2
236
Review
 4.2 out of 5
237 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers convenient features like remote access and individual access codes, but has received mixed reviews due to reliability issues such as frequent battery drain, connectivity problems, and unexpected lockouts. While the lock has appealing features, the widespread technical problems make it a risky investment, especially for those needing to manage multiple units.

Customer review summary generated by AI, including incentivized reviews.
237 Customer Reviews

inconsistent

Would Not Recommend

does not stay calibrated. get messages that's door is open when it is closed. recalibrate.. works for a while then same. then it didn't even lock automatically today. that's a big no for me.

March 9, 2024
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Good but not great.

Would Recommend

Met almost all my needs. But the instructions aren’t very good, the app could use some improvements, and the deadbolt itself feels a little flimsy.

February 25, 2024
Verified Purchaser
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Perfect

Would Recommend

Install went well. The product works great and looks great. The door closes and locks up smoothly. Love it

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Great Deal

Would Recommend

Excellent device for both home automation and safety. Easy to install and easy to setup. 100% recommended.

December 27, 2023

From shopyalehome.com

Exactly what I was looking for

Would Recommend

Well built, fairly easy to set up, looks nice

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Easy to install

[This review was collected as part of a promotion.] The lock is easy to install and I like how it looks and doesn’t have a finger print required which some do. I have mixed feelings about the lock being linked to our WiFi because it’s nice that we can unlock the door for someone we’re not home but worries me that it can be hacked. If that’s not a concern for you then I recommend as it is a sleek look.

December 1, 2023

From influenster.com

Lock Does not Work

Would Not Recommend

I purchased a Yale Assure Lock 2 with keypad / key, and had it installed yesterday (11/29). This product worked for about 12 hours, however this morning (11/30) I am having issues. When I tried to lock the lock from the outside by pressing the Yale button, the lock would not respond. I tried to input my entry code, and it would not work either. However, the lock began making a loud beeping noise that would not stop. I am still able to lock and unlock the door with the Yale app, as well a...

November 30, 2023

From shopyalehome.com

Simple, yet so sophisticated

[This review was collected as part of a promotion.] I received this shortly after my husband passed away. He left my 5yr old daughter and I alone forever. I somehow found this lock so symbolic in such an uncertain time in my life; like a sense of new security for my young child and I, alone and vulnerable in a home together. At first I was very intimidated to install it myself, as my husband would usually do all that kind of stuff around the house, but I quickly remembered that I am teaching my...

November 30, 2023

From influenster.com

Lock failed within 10 days of install

Would Not Recommend

The lock is bad, the customer service is worse. This lock failed within 10 days of installing it and Yale wouldn't refund the lock, just offered to replace it. This is the 2nd Yale Assure 2 that I've had fail within 6 months

November 29, 2023
Verified Purchaser
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Yale Assure 2 Locks: Massive Disappointment x28

Would Not Recommend

Invested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.

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Yale Assure 2 Locks: Massive Disappointment x28

Would Not Recommend

Invested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.

November 29, 2023
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Yale Assure 2 Locks: Massive Disappointment x28

Would Not Recommend

Invested in 28 Yale Assure 2 locks for enhanced security, but severe battery drain issues across all units have been a colossal letdown. Frequent replacements, lack of low-battery warnings, and unexpected lockouts make these locks a costly and frustrating investment. Managing 28 unreliable units turns promised convenience into a significant headache. Considering alternatives is highly recommended. Customer service has been very unhelpful in getting this resolved.

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