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Smart Load and Go Plus High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow )

Ratings & Reviews for Whirlpool Smart Load and Go Plus High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow )

4.0
122
Review
 4 out of 5
122 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenient features. However, many have experienced major issues, including the machine breaking down shortly after installation and requiring lengthy repairs. There were also complaints about poor cleaning, unresponsive controls, and connectivity problems. Notably, some French-speaking customers had particularly negative experiences with reliability and quality control issues.

Customer review summary generated by AI, including incentivized reviews.
122 Customer Reviews

Load n Go

Would Recommend

[This review was collected as part of a promotion.] We have had this for about a month. Took a little bit to figure out all the bells and whistles but absolutely love that I can control it from my phone and do not have to load detergent every time. Love that it alerts me when it is finished and has a setting to blow on the clothes when they are finished so they don’t get smelly.

January 23, 2020

From whirlpool.com

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January 20, 2020

From whirlpool.com

excellent washer!

Would Recommend

[This review was collected as part of a promotion.] we bought this washer a few months ago and couldn't be happier. I've never had my clothes so clean, smell great and gently washes without damage. Highly recommend. The Plus Dispenser is awesome and I don't have to warry about adding it to every load and the mass.

January 18, 2020

From whirlpool.com

Great Features

Would Recommend

[This review was collected as part of a promotion.] I bought this washer around a month ago and I love it! It gets those dirt and grease packed jeans clean yet is gentle enough on my dress clothes.

December 31, 2019

From whirlpool.com

It truly does have great features.

Would Recommend

[This review was collected as part of a promotion.] It washes like it says it’s supposed to. I like the quick wash selection as it saves time for me and still gets my clothes clean.

December 25, 2019

From whirlpool.com

But it leaks water from the dispenser

Would Not Recommend

I like the washer, I guess. There are annoyances with having to disable the detergent load and go bin every time rather than being able to save that setting and with the remote control but whatever. What annoys me the most is that it continually leaks water, like with every cycle, from the upper detergent dispenser. The technician said it was because I was loading too much detergent (I've had a front load for like 12 years, never with this issue...) but it even happens when I run 'clean cycle'....

December 23, 2019

From whirlpool.com

Im glad I did my research!

Would Recommend

[This review was collected as part of a promotion.] This bad boy is the king ding-a-ling of washers, A real man's machine, a real looker too! Dump a jug of detergent in the dispenser and forget about soap for about a month! You want the ladies to come sniffing on that sweet track suit you always wear? Just dump a jug of softener in the other dispenser! Are you the type that passes out after one too many Brewski's? Well have no fear, The "Fan Fresh" function is here! If you just happenn to miss t...

December 23, 2019

From whirlpool.com

Huge capacity and very quiet

Would Recommend

[This review was collected as part of a promotion.] Pros: Plenty of room to wash your largest loads. I like the load-and-go feature. Custom cycles. Quiet. Fan Fresh prevents your cloths from getting an odor if you can't remove them immediately after a cycle has ended. Cons: Maybe I just haven't figured it out but I would like an option in my custom cycles for a option to disable a load and go dispenser. As far as I know you have to manually disable a load-and-go dispenser either permanen...

December 21, 2019

From whirlpool.com

It cleans!

Would Recommend

[This review was collected as part of a promotion.] I had a Whirlpool top load but wasn’t convinced the clothes were getting clean. There is a big difference in the front load. Love the wireless capabilities and touch screen. Glad I switched.

December 20, 2019

From whirlpool.com

Features

Would Recommend

[This review was collected as part of a promotion.] We like the control board and all the neat features.

December 18, 2019

From whirlpool.com

looks good but hard to operate & makes loud noises

Would Not Recommend

(This review was collected as part of a promotion.) have the unit for about 8 months and have problems getting it to do the operations we want it to do every time we ask it to do it. Also sense we have had the machine it is generally quite noisy through its cycles and every so often it will make a unusual loud clouning noise as if you think it is going to jump off the floor. But the unit is setup level and flat sold on the floor.

December 15, 2019

From whirlpool.com

Response from Digital Care

Hey Joe new to whirlpool appl, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-...

Digital CareDecember 16, 2019

Love the app and auto-detergent

Would Recommend

[This review was collected as part of a promotion.] The app works great, especially helpful since our washer is on the second floor and can easily get forgotten. There are also wash cycles on the app that can be added to your machine. The automatic detergent and fabric softener feature is great, makes laundry time easier for certain. The downside of this model: the touch screen is slow to come on and respond, often resulting in double-tapping the controls, which then turns the screen back off...

December 10, 2019

From whirlpool.com

Love my Whirlpool washer!!

Would Recommend

[This review was collected as part of a promotion.] My previous whirlpool washer blessed our large family for 20 years! Now we r enjoying this amazing washer and so thankful for the technology! My phone tells me when my clothes are finished washing!

December 3, 2019

From whirlpool.com

Love the washer but no drum light while washing

Would Recommend

I just don’t understand why they removed the ability to turn on the drum light during the cycle. I didn’t realize. I’d purchased and then returned when I figured it out. That’s one of my favorite features of a front loader is the ability to turn on the inside light during the wash cycle. They had it before and removed it on the top end model? I’ve loved my previous Whirlpools but I’m very disappointed about this. Cutting costs? Come on Whirlpool!

December 3, 2019

From whirlpool.com

Nice but with some usability issues...

Would Recommend

[This review was collected as part of a promotion.] After my Frigidaire Gallery Series washer went kaput after 14 years, I started looking for a replacement. I wanted something a little "smarter" than what I had. My house is a split level and the laundry room is downstairs. It was hard to know when the washer was finished without setting a timer and even then it wasn't always finished when the timer went off. Wasted trips downstairs when the timer was at 1 minute but it was still doing it''s spi...

November 29, 2019

From whirlpool.com

Satisfied

Would Recommend

[This review was collected as part of a promotion.] I've had this washer for close to a month now, and so far, I've been extremely pleased with the experience. I moved into a new house without appliances and was glad to get this installed right away because we've had to do a ton of washing of blankets and towels and other things used in the packing process. I thought the auto detergent dispenser would be a nice perk but overall not a big deal. However, I've come to really appreciate this feature...

November 19, 2019

From whirlpool.com

Great Washing Machine

Would Recommend

(This review was collected as part of a promotion.) This is a great unit. The load and go is a great feature. It does a nice job of the clothes. The custom programs for different fabrics is also a nice feature. The only downside was not being able to connect it to our wifi network - it can’t find our network.

November 18, 2019

From whirlpool.com

Great machine

Would Recommend

Bought this machine and works great, sensors are top notch. Clothes comes out clean and well spin. Only problem is with XL plus dispenser as since I removed and tried to fill, closing the lower drawer will not close, so unable to use

November 4, 2019

From whirlpool.com

I happy I bought a whirlpool washer great product

Would Recommend

[This review was collected as part of a promotion.] I’m happy I bought a whirlpool look at several washer and this one had the best reviews it was true

October 27, 2019

From whirlpool.com

Load and go

Would Recommend

(This review was collected as part of a promotion.) Wow I love this feature no need to ad cleanning product

October 16, 2019

From whirlpool.com