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Smart Load and Go Plus High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow )

Ratings & Reviews for Whirlpool Smart Load and Go Plus High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Chrome Shadow )

4.0
122
Review
 4 out of 5
122 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenient features. However, many have experienced major issues, including the machine breaking down shortly after installation and requiring lengthy repairs. There were also complaints about poor cleaning, unresponsive controls, and connectivity problems. Notably, some French-speaking customers had particularly negative experiences with reliability and quality control issues.

Customer review summary generated by AI, including incentivized reviews.
122 Customer Reviews

Love how it senses the wash load!

Would Recommend

[This review was collected as part of a promotion.] My favorite feature is the detergent & softener dispenser....until having this I didn't know how much I wasted!

October 8, 2019

From whirlpool.com

load and go fabric softener issues

Would Recommend

I am happy with this machine but i am unable to use the load and go fabric softener dispenser as my fabric softener is 5x concentrated and there is no way to change the setting on the fabric softener like you can on the detergent dispenser. Hopefully they can fix this with an update in the future?

September 19, 2019

From whirlpool.com

Good concept, poor execution of WiFi

[This review was collected as part of a promotion.] It took hours to get one of my washers connected to WiFi. Support was awful. There’s no integration with many standards such as Alexa

September 18, 2019

From whirlpool.com

Best washing machine I’ve owned

Would Recommend

[This review was collected as part of a promotion.] This washing machine is a warhorse. The digital panel is easy and intuitive. Don’t have to spend hours reading the instruction book. It cleans clothes exceptionally well. While driving my grand daughter home from softball practice we stopped and got subs which we are in the car on the way home. Mine had all the good stuff, which proceeded to spill all over my shorts and team jersey. Disaster in the making. Got home, tossed it in the wash...

September 16, 2019

From whirlpool.com

Great features

Would Recommend

[This review was collected as part of a promotion.] We bought the washer and dryer and we are very pleased with both on how they operate

September 15, 2019

From whirlpool.com

So easy tomise

Would Recommend

[This review was collected as part of a promotion.] Jabe had this for 2 weeks. So impressed I have put in a order for matching dryer. They are on backorder butbi am sure it will be worth the wait. Touchscreen better than on laptops

September 12, 2019

From whirlpool.com

Great machine

Would Recommend

[This review was collected as part of a promotion.] Would Recommend drain hose thou was to short has to extend , but overall great machine

August 21, 2019

From whirlpool.com

User friendly

Would Recommend

[This review was collected as part of a promotion.] I am very happy with my purchase of this machine. I like that I can just load and set the cycle and the washer adds the detergent.

July 29, 2019

From whirlpool.com

Easy to use

Would Recommend

[This review was collected as part of a promotion.] We bought our washer nearly a month ago and with a large family it works great for us

July 27, 2019

From whirlpool.com

Sleek design

[This review was collected as part of a promotion.] I bought it 3 weeks ago together with the dryer. Works good, comes with a lot of options. Looks awesome in my laundry.

July 23, 2019

From whirlpool.com

Can’t get Load and Go to work. It’s been 3 weeks

We bought this washer along with the matching dryer. So far despite increasing the concentration level of detergent for the load and go, no detergent is actually getting distributed from the machine. We have checked that the machine is level, we have tried everything so far (I think). We can’t get it to work... so far the verdict is still out on whether we would recommend this item. If this doesn’t get resolved we would not recommend. I will update my review once I figure out the error...

July 21, 2019

From whirlpool.com

Response from CASOCIALCARE

Hello Dallas1975! Oh no, we are so sorry to hear that you are experiencing this issue with your washer, we understand this can be frustrating. We woul...

CASOCIALCAREJuly 23, 2019

Great Features

Would Recommend

[This review was collected as part of a promotion.] Very nice and very easy to use. It looks great in my new laundry!

July 8, 2019

From whirlpool.com

Quick & efficient

Would Recommend

(This review was collected as part of a promotion.) We waited 8months for our washer & dryer set and it was well worth the wait! I love the features! The touch screen, the text/email notifications and the auto dispenser for soap & softener- I absolutely love it. Plus it’s fast at washing and has a large drum to handle big bulky items like my king duvet with room to spare!

July 7, 2019

From whirlpool.com

Has alot of options

Would Recommend

[This review was collected as part of a promotion.] This washer I about a month ago to replace a previous whirlpool washer. Took some time getting use to the touch screen and looking and flipping thru allbthe setting options. But over all quiet (unless on super fast spin rinse cycle) and does the job. Bonus with the fan fresh option, for when you start a load of laundry and then run errands.

July 3, 2019

From whirlpool.com

Happy with this machine!

Would Recommend

(This review was collected as part of a promotion.) I’ve had this machine for about a month- it does what it says it’s going to do! My clothes come out clean (unlike my old machine)! Doing laundry is a breeze now☺️

July 2, 2019

From whirlpool.com

Only a few days and I'm in Love!

Would Recommend

My husband bought this washer to replace an old top loader! I've already done a bunch of loads .. it is quiet...it is pretty easy to use once you figure it out..

June 25, 2019

From whirlpool.com

Good Washer But Beware of the Documentation

Would Not Recommend

The washer does a great job washing, but the Use and Care Guide available as a download on the Whirlpool website is incorrect. It specifies that this washer has a specific Wash and Dry feature. However, after receiving the washer, we found that the physical Use and Care Guide that came with the washer was different than the one published on the Whirlpool website, and the washer DID NOT have a specific Wash and Dry feature. It only has the FanFresh feature. The FanFresh feature was not what w...

June 22, 2019

From whirlpool.com

Response from Social Care

Hey Tully34, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Face...

Social CareJune 24, 2019

Love load and go!

Would Recommend

[This review was collected as part of a promotion.] I find it amazing how much better my laundry experience is just by eliminating the step of addin detergent. Take all the guesswork out of it. Have already used download and go for special cycles and have created some favorites. Fan fresh takes all the stress out of not being able to get to the washer right away as well. Coming from an old KitchenAid front load washer I love how quiet this one is and the increased capacity.

June 13, 2019

From whirlpool.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] We replaced our existing HE too load washer with this one and we actually feel like our clothes are getting fully cleaned now. The setup is very easy and the added app/remote features make it very convenient to start laundry remotely and get notified when it is finished. The added fresh fan makes it really easy to keep clothes fresh when you cannot get them out right away.

June 10, 2019

From whirlpool.com

Smart washer

Would Recommend

[This review was collected as part of a promotion.] I am highly satisfied with this purchase. It’s my first washer and I selected the best washer in the market. The Wi-Fi enabled feature lets me start the machine remotely.

June 5, 2019

From whirlpool.com