
Ratings & Reviews for Whirlpool 46000 -Grain Pro Series Wi-Fi Enabled Smart Water Softener For Hard Water and Iron Reduction
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the water softener for delivering noticeably softer water, smoother skin, silkier hair, and eliminating hard water spots. The WiFi app is widely celebrated for real-time monitoring of water usage and salt levels. Most find installation straightforward and easy, even without plumbing experience. However, a significant subset reports serious reliability concerns, including defective bypass valves, leaking tanks, and failed components. Many express frustration with support responsiveness and partial replacement offers. Despite these durability issues, most customers consider the performance and smart features worthwhile.
Customer review summary generated by AI, including incentivized reviews.Make sure you have enough space.
Would RecommendLove we can keep track of it on your phone
Verified Purchaser
Clean and silky
Would RecommendThe pro series 46 is perfect for 4 people. Keep level at 5, any more, too salty. Easy to program, remember you will need a clear hose about 12 inches with clamps for top of tank, check diameter, and remember to use Teflon for threads there:) follow tutorial video on website, the next day, you will experience exactly what it says.
Verified Purchaser
Best investment
Would RecommendEasy install. Works great
Verified Purchaser
Garbage! Crap
Would Not RecommendI got this model around September 2025, it never work from day 1, I went thru countless diagnostic routine with Whirlpool technical support, wasted a lot time to fix the problem. I used to have a Kinetico water softener that lasted 10 years+ without any maintenance, I got a built-in drain wall port, which I use to hook to the Kinetico, and of course later I use the same port with the newly purchase Whirlpool water softener. It didn't work. You literally have to have a floor drain for the Whir...
So far so good
Would RecommendLess than a week in, but so far so good. Our skin is so much better off now
Verified Purchaser
Badly designed bypass valve
Would Not RecommendI would really like to know who designed and tested the bypass valve on this unit. After installing the unit with the bypass valve, my unit immediately leaked from the bypass valve pressure fittings. They are absolute trash. Why can't we just have threaded fittings?? I haven't even been able to test the unit because I am now building a custom three-valve bypass solution. Hopefully the unit itself performs better than the bypass valve design.
We’re sorry to hear about your experience with the bypass valve and understand how frustrating this must be, especially during installation. Your fee...

The water sof the water softener
Would RecommendI liked that after I got it setup everything becomes automatic
Verified Purchaser
Plastic connections
No issues with the product so far. Lots of plastic connection pieces
Verified Purchaser
easy peasy
Would RecommendWorks great, easy install.
Verified Purchaser
Smart Water Softener
Would RecommendDid what it says on the box, and connects to an app to give me updates. No complaints.
Verified Purchaser
Lasted one week
Would Not RecommendDefective on arrival. Throwing error codes one week into usage.
Verified Purchaser
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to encounter error codes so soo...

Horrible Delivery
Would Not RecommendLowe's used FedEx to deliver the package and it came damaged, the driver slid it off of her truck, landing on the head where all the electronics live. She then proceeded to flip it to the ground on its side, with no care. I called Lowe's to help me resolve it and they said no to deal with FedEx, I spent 5 months fighting with FedEx to no avail, telling me only Lowe's can file a claim. Both Lowe's and FedEx did not care that the package came damaged, only resolution I had was to drive it myself t...
Verified Purchaser
Thank you for your feedback, and we’re very sorry to hear about your experience with the delivery and the inconvenience you faced. We understand how ...

Water softener
Would RecommendEasy to install and works well. Good price!
Verified Purchaser
Whirlpool Water Softener
Would RecommendOverall, this is a well-designed water softener that performs as expected and was relatively easy to install and set up. I selected the WHEC46 because my home has hard water measuring about 18 gpg (≈306 mg/L), and this unit is appropriately sized to handle that level of hardness for a typical household. Installation was mostly straightforward and the instructions were clear. The only issue I encountered was installing the bypass valve onto the unit. It took more effort than expected to get it pr...
Verified Purchaser
Read the instructions, The installation is easy.
Would RecommendIt was easy to setup and performing as expected.
Verified Purchaser
We are sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you taking the time to share your fe...