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2-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for Whirlpool 2-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

3.2
294
Review
 3.2 out of 5
294 Reviews


57% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some customers are satisfied with the washer's performance, cleaning ability, and compact size, while others have experienced significant issues. The main complaints include a noisy spin cycle, inability to use chlorine bleach, and overly complicated controls. The dryer has received overwhelmingly negative reviews, with customers reporting long drying times, inability to properly dry clothes, frequent breakdowns, and difficulty accessing and cleaning components.

Customer review summary generated by AI, including incentivized reviews.
294 Customer Reviews

Dryer Performance

Would Not Recommend

(This review was collected as part of a promotion.) We've had this dryer for about a year. The plus on this unit is that we didn't have to facilitate an exhaust to the outdoors as it's not required. Look of the unit is nice. On a performance level I find it is average to good. It seems that the mixed dryer level doesn't delineate between say jogging shorts and towels. We typically run the bulk/heavy setting for most loads. The capacitive screen for the control panel is not as responsiv...

November 16, 2020

From whirlpool.com

Needed New Mother Board

Would Not Recommend

(This review was collected as part of a promotion.) It’s our second Whirlpool ventless as the first one was a lemon and they eventually replaced it. Replacement was ok for 6 months and mother board was just replaced. Crossing our fingers nothing else happens.

October 22, 2020

From whirlpool.com

Response from CA SOCIAL CARE

Hello, Hezzie65! We are so very sorry to hear about the unfortunate experiences you have had with your ventless dryer. It is never our intention to l...

CA SOCIAL CARE October 23, 2020

Cleans well

Would Recommend

(This review was collected as part of a promotion.) has worked well since date of purchase. only downside is 5 months after i got it it started to have a tiny leak out the front and there is now an ugly rust stain on it. I'm told it is because i had dog hair that was stuck in there? I've always ensured to wipe my machine in between loads so thats a little frustrating, but it does clean well. I just keep a towel in front of the washer and no problem. Oh and a baring is about to need to be replace...

October 5, 2020

From whirlpool.com

Awful

Would Not Recommend

This dryer was already in the house we bought and it has been such a pain! It takes forever to dry loads. You can wash 3-4 loads in the time one load dries, which is not practical at all. If the load is small it will automatically adjust the time to 20-30 minutes which does not dry the load so you’re constantly checking and restarting the load. For no reason our door just stopped closing. We looked at the latches and nothing appears out of place, the door just won’t shut. So now we have to duct ...

September 21, 2020

From whirlpool.com

Don’t care for the filter way down by the floor.

Would Recommend

[This review was collected as part of a promotion.] Heat pump works well. Our old house doesn’t have an electrical plug close to a window for venting a dryer. For us, the heat pump is the perfect solution.

September 18, 2020

From whirlpool.com

Fantastic if you have 3 hours to dry one sheet

Would Not Recommend

Received this from the contractor in a brand new condo. It literally does not dry. I put one sheet in it and it takes 3 hours to dry. Then i spray linen freshener on the bed because it smells like humidity from being wet so long. Highly dissapointed with this product

September 10, 2020

From whirlpool.com

Experience with Dryer

Would Not Recommend

[This review was collected as part of a promotion.] It takes 5-10 minutes to clear Filter Indicator Light after cleaning; dryer won't start without it. "Extra Dry" option can't be selected. "Save Time" & "Gentle" options can't be selected. You don't have tech support besides having Technician coming to the home. Still experimenting with settings to get best dry time for various loads.

August 27, 2020

From whirlpool.com

Nice !

Would Recommend

I had it for a special needs and for sure did it's job !

July 24, 2020

From whirlpool.com

Great dryer - especially size!

Would Recommend

[This review was collected as part of a promotion.] I have a small condo and this dryer fit into the appliance closet with a few inches around it. Every home needs a laundry system. I bought the washer and dryer in this model. Whirlpool is great!

July 16, 2020

From whirlpool.com

Love the washer, don't love the dryer.

Would Not Recommend

[This review was collected as part of a promotion.] Although I understand the concept, I feel like it takes a VERY long time to dry my clothes - no matter what size or fabrics or type of load. The dryer is a bit loud and it takes over an hour. Having to empty three different types of units is a bit cumbersome (Water, lint, and lower lint). I bought this along with the washer because of the side-by-side size that would replace my existing pair in my custom kitchen. They seemed to be the o...

May 25, 2020

From whirlpool.com

Response from Social Care

Hey SandyAdams, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, vi...

Social CareMay 29, 2020

nice machines

Would Recommend

[This review was collected as part of a promotion.] I just had this installed,so havent had much of a chance to use it. My clothes come out softer. It seems to take longer to dry things than my previous dryer per load. Has a lot of features,dont know that I will use them all. The only issue I have is the dryer makes a buzzing noise,,installer said it was due to a cover in the back and they can fix it,,,probably inherent to the machine

May 22, 2020

From whirlpool.com

Very Poor Performance

Would Not Recommend

Clothes come out soft because they tumble for 90 minutes. The heat is non existant for at least the first 20 minutes and then ever so gradually builds a bit. The settings are the worst feature, Bulky/Bedding is the only one of any use to get the heat, make that warmth, referenced above. And yes, this thing will tumble sheets and towels into a very firm ball of moist fabric. Great matching washing machine but the dryer is a complete fail.

May 12, 2020

From whirlpool.com

Great that it's ventless & energy efficient

Would Recommend

[This review was collected as part of a promotion.] I really like the energy efficiency and no vent. Keep in mind two filters to clean. One is easy and just like a "normal" dryer. The second is a bit harder to clean and I am a bot concerned that I will need to replace this filter every 6 months to a year.

April 30, 2020

From whirlpool.com

HORRIBLE

Would Not Recommend

I bought this dryer after being told it was a great choice for an apartment. Belt broke on it after about a year. This dryer is absolutely horrible. It takes about 3 hours to dry off a small load of laundry. I cannot dry towels anymore. Forced to use a laundry rack to air dry. Total waste of money. Spent like a thousand bucks on this useless piece of garbage. DO NOT buy. Check other websites, they all give this product horrible reviews

April 23, 2020

From whirlpool.com

Response from Social Care

Hey James308, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via ...

Social CareApril 24, 2020

Great for apartments. It’s in my kitchen.

Would Recommend

I bought an adapter that I added to the kitchen pipe, drilled a few holes in my cabinets to route the hose and voila! It is small but big enough so it’s perfect for me. I didn’t realize it had an internal heater so I was moving the hose between hot & cold under the sink but now that I know. I will try the heater. The settings are complicated so you have to read the instructions fully. Before I read them I thought every load took 2-3 hours but they don’t. I do like to use the heavy soil setting a...

April 18, 2020

From whirlpool.com

Hasn't worked since we brought it home!

Would Not Recommend

[This review was collected as part of a promotion.] We purchased this dryer almost 2 months ago and we still haven't been able to dry a single load. A technician has come over three times now and it still doesn't work. Last time he was here (2 weeks ago) he said he would look into getting us a replacement, but we haven't heard back from him or Whirlpool since. I've left 3 messages with the technician just to get an update, but haven't even received a response.

March 30, 2020

From whirlpool.com

For small soace

Would Recommend

[This review was collected as part of a promotion.] I bought it for a new condo asking small machine, and this machine does the job.

March 30, 2020

From whirlpool.com

Cannot use chlorine bleach, disgusting!

Would Not Recommend

You cannot use chlorine bleach and after a long chat with customer service, they were unable to explain why. What parts would be damaged by using chlorine bleach and if those parts are replaceable. Shouldn't customer service be able to explain or have a tech person help? It is disgusting to not use bleach with towels and sheets. This washer is a total waste of money.

March 24, 2020

From whirlpool.com

Response from Social Care

Hello cleanlaundry! Thank you for your review. We are terribly sorry to hear about your concern with your Washer. We know that can be disheartening; e...

Social CareMarch 24, 2020

Great features....very efficient!

Would Recommend

[This review was collected as part of a promotion.] Bought it for condo small space ....easy to install as part of stack.

March 9, 2020

From whirlpool.com

Ventless Dryer for Condo

Would Recommend

[This review was collected as part of a promotion.] I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

March 2, 2020

From whirlpool.com